Tanner Pharma Group’s Post

Customer advocacy involves going beyond basic customer service to actively represent and defend the customer's perspective. #CustomerAdvocate #CustomerAdvocacy #LoyalCustomers #CustomerExperience

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, USA. Salary -  50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gtuMkJ-e #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion

Great opportunity in Nashville

One of the most common priorities we hear from legal tech founders is hiring a full-time sales hire. We talked last week about *when* to hire that person, and some solutions you can find in the short-term to increase your sales. This week, in LOLI's Legal Innovation Playbook, we talk about that full-time hire - how to find them, what to look for, and what to avoid. Check out this week's post here: https://lnkd.in/g5k-S2RM Need help with that hire? Let us know! #sales #hiring #legaltech #legalinnovation *** 👋🏻 I’m Lily, founder of LOLI (Legal Operations & Legal Innovation) Consulting. LOLI helps emerging legal tech companies find their differentiator, find their voice, and make a name for themselves in a crowded market 📬 DM me to learn more about how we can help.

Hiring Customer Care Representatives: This is for you! 👩💻 🙋♀️ 🗣 Measuring What Matters: Core Skills for Effective Customer Care Customer care is a role that requires a precise set of skills to handle both technical and interpersonal challenges effectively. The core tasks typically include: ***Gleaning information quickly to understand the issue at hand ***Addressing customer needs with empathy and clarity ***Documenting conversations accurately for consistent service ***Service orientation to ensure positive interactions ***Navigating computer systems efficiently to resolve issues promptly Traditional assessments often overlook these practical skills, focusing instead on generic qualifications or experience. By implementing a #skillsbased approach, we can directly measure candidates' #performance in these tasks, observing their ability to engage with real scenarios that mirror daily responsibilities. Focusing on these skills offers multiple benefits: it provides a clearer, more objective basis for hiring decisions, reduces turnover by ensuring candidates are well-prepared for the role and enhances overall customer satisfaction by placing individuals who are genuinely suited to the demands of customer care. #SkillsBasedHiring #CustomerCare #ObjectiveHiring #hrtech

DVA is not associated with this job opportunity. Customer Advocate, Time & Pay https://lnkd.in/gMC5EQxE US What you will do Be the face and voice of Zenefits once our customers are up and running on the platform Provide Tier 1 customer support through phone, email and chat Help customers get through critical moments with ease by taking a systematic approach to problem-solving and applying just a bit of detective work to solve any issue that comes your way Run point on customer issues that require masterful coordination between multiple Zenefits teams Act as the voice of our customers to help prioritize future enhancements to the platform... #career #job #jobs #jobsearch #education #business #success #hiring #careergoals #work #motivation #recruitment #love #employment #careers #careerdevelopment #resume #college #goals #job #training #careeradvice #interview #nowhiring #careercoach #entrepreneur #leadership #jobseekers #virtualassistant

Customer Service Basics *Interpersonal skills *Clear Communication *Assertiveness and Directness *Product Feature and Application Skills *Crisis Management Skills *Team Building and Camaraderie Skills *Customer Advocacy and Success Skills *Conflict Resolution Skills #CustomerSupportSpecialist #CustomerServiceSkills #Remote #Virtual

Legal Job Seekers - did you know MLA's Hire an Esquire also handles Permanent Job Openings? We are currently working on a lot of exciting opportunities for attorneys and paralegals - if you're looking for a change going into the new year, check out our job board: https://lnkd.in/dA8ScQJv Any questions? Message me and I'm happy to discuss these positions in detail. #hiring #careergrowth #directhire #lawjobs #legalhiring

Did you know that hiring a VA can free up to 20+ hours a week for you? From managing emails to handling customer support, a skilled VA takes care of it all so you can focus on the bigger picture." Image Idea: A split screen showing a person working efficiently with a “Time Saved” label on one side, and someone overwhelmed with tasks on the other.