Srinivas Vupadrishta’s Post

Working in the hospitality industry often means navigating off-kilter hours and a culture that can contribute to self-medication. The practical draw to self-medicate—staying up late, sleeping on demand, and performing on cue—can be accentuated by the outsider/misfit identity that comes with being a member of the service class. This dynamic can create an "us vs them" dynamic, where "normie" rules and guidelines don't seem to apply to those working in restaurants, bars, and hotels. There are many positives to being a part of this dynamic industry, however, there are also drawbacks. Hospitality workers often face less safety nets, more shadows, and a higher risk tolerance compared to other professions. It is completely understandable, forgivable and expected that hospitality workers experience negative side-effects of the intense, inconsistent and emotionally-charged world of dishpits, dipshits, keg rooms and after-hours steam-release. In addition, the hospitality industry is known for its hand-to-mouth nature, where stability is not expected, requested, or offered. Burnout is often seen as part of the job description. This unique set of challenges can lead to vulnerabilities that are not typically addressed in the daylight. Last Call Coaching knows there IS a path forward. As the industry undergoes a revolution following the pandemic and a generational shift in labor, there is an opportunity to create a culture that offers stability, support, and career options. By fostering a culture of accountability from top to bottom, the industry can address the hidden costs of substance misuse and instability, creating a more sustainable and responsible workplace for all. Understanding that investing in the well-being of employees is not just the right thing to do, but also a smart business decision. The time for change is now. The costs associated with doing nothing far outweigh the costs of being proactive and responsible. It's time for the hospitality industry to evolve and create a better way forward for all. By prioritizing employee well-being and creating a more stable work environment, the hospitality industry can not only attract and retain top talent but also cultivate a culture of resilience and sustainability. #MentalHealthMatters #HospitalityLife #LastCallCoaching #RestaurantLife #HealingJourney #SupportNotStigma #EmpowerEducate #WeCare

Did you know? Gallagher's latest survey results reveal the wellbeing dimensions that have become more important to the organization for hospitality and restaurant employers in 2024: 70% ➡️ Emotional wellbeing 😊 39% ➡️ Career wellbeing 🏨 34% ➡️ Financial wellbeing 💲 30% ➡️ Physical wellbeing 💪 See how your organization compares to 132 of your peers who participated in our Benefits Strategy & Benchmarking Survey. Gain specific hospitality and restaurant insights here: https://lnkd.in/gu8RWkTR #EmployeeBenefits #Restaurants #Hospitality #OrganizationalWellbeing

Did you know? Gallagher's latest survey results reveal the wellbeing dimensions that have become more important to the organization for hospitality and restaurant employers in 2024: 70% ➡️ Emotional wellbeing 😊 39% ➡️ Career wellbeing 🏨 34% ➡️ Financial wellbeing 💲 30% ➡️ Physical wellbeing 💪 See how your organization compares to 132 of your peers who participated in our Benefits Strategy & Benchmarking Survey. Gain specific hospitality and restaurant insights here: https://lnkd.in/gu8RWkTR #EmployeeBenefits #Restaurants #Hospitality #OrganizationalWellbeing

Did you know? Gallagher's latest survey results reveal the wellbeing dimensions that have become more important to the organization for hospitality and restaurant employers in 2024: 70% ➡️ Emotional wellbeing 😊 39% ➡️ Career wellbeing 🏨 34% ➡️ Financial wellbeing 💲 30% ➡️ Physical wellbeing 💪 See how your organization compares to 132 of your peers who participated in our Benefits Strategy & Benchmarking Survey. Gain specific hospitality and restaurant insights here: https://lnkd.in/gu8RWkTR #EmployeeBenefits #Restaurants #Hospitality #OrganizationalWellbeing

🌍 Did you know that 68% of Hospitality Managers say that their staff is burned out whereas 47% experience burnout themselves? According to Axonify’s recent survey, over 50% of hospitality workers cite unrealistic guest demands as a major cause of burnout, while nearly 70% point to understaffing as a core issue. This imbalance not only impacts employee wellbeing but also has an adverse effect on guest satisfaction. 🌟 Forward-thinking hotels are tackling this by: ✔️ Implementing personalized training programs to prepare teams for complex guest interactions. ✔️ Using mobile-friendly platforms for real-time updates across locations and shifts. ✔️ Focusing on employee wellbeing initiatives to reduce burnout and turnover. At Thynk, we believe sustainable hospitality success begins with your team. We’re committed to helping hotels thrive by providing tools that empower teams with relevant insights, streamline processes, and reduce repetitive tasks through automation— increasing employee satisfaction and allowing them to focus on delivering exceptional guest experiences. 🎯 #HotelTech #Hospitality #Thynk #Hotelliers

Long hours and demanding shifts are common in hospitality, but employees’ well-being should never take a back seat!    For our colleagues in hotel operations, the work environment can be quite stressful:  - Limited control over one’s schedule  - Work on evenings, weekends, and holidays  - Long hours on one’s feet  - Diverse customer expectations and complaints  - Multiple simultaneous tasks    These challenges can lead to exhaustion and burnout, which, in turn, result in high turnover.    Improving employee well-being requires a holistic approach that addresses these various aspects. As a start, it’s crucial to show appreciation for everything our hotel operations teams do!    #WellBeing #MentalHealth  

The hospitality industry can be demanding, and you need to do everything you can to prevent burnout among your hotel’s employees. Get some tips in this guide: https://hubs.la/Q02WWDJq0

Happy Staff, Happy Guests: Prioritizing Employee Well-being in Hospitality In the hospitality industry, our greatest asset is our people. When we prioritize the well-being of our staff, the benefits are felt not just within our teams but also by our guests. A motivated, satisfied workforce translates directly into better service, higher guest satisfaction, and a more positive workplace culture. Employee well-being goes beyond just offering competitive salaries. It’s about creating an environment where every team member feels valued, supported, and empowered. This includes investing in continuous training and development, recognizing and rewarding achievements, and fostering a culture of respect and inclusivity. By nurturing our teams, we’re also nurturing the guest experience. Happy, engaged employees are more likely to go the extra mile, creating the kind of exceptional service that turns first-time visitors into loyal guests. Let’s continue to lead with empathy, ensuring that the well-being of our staff is at the heart of our operations. After all, a thriving team is the key to a thriving business. #EmployeeWellBeing #HospitalityLeadership #TeamEmpowerment #HotelManagement #HappyStaffHappyGuests #WorkplaceCulture #GuestExperience #TravelAndTourism #HospitalityIndustry #LeadershipInHospitality

Dealing with distractions in the hospitality industry is key to upholding service standards and ensuring guest satisfaction. Here are some strategies to consider: 1. Establish clear policies and procedures for employee behavior and responsibilities. Implement SOPs for daily tasks to ensure consistency and efficiency. 2. Provide comprehensive training to staff to emphasize the importance of minimizing distractions. Regularly update training programs to address new challenges. 3. Encourage time management by prioritizing tasks and utilizing scheduling software to optimize staff shifts. 4. Utilize technology solutions like task management apps and communication tools to keep staff focused and organized. 5. Foster a positive work environment that motivates staff to stay engaged. Address workplace conflicts and stress promptly. 6. Conduct regular performance reviews, provide constructive feedback, and monitor employee performance closely. 7. Train staff to be attentive to guests' needs to improve service quality. Encourage proactive guest engagement to reduce distractions. 8. Ensure staff have adequate breaks to prevent distractions due to fatigue. Designate specific break areas and times separate from work. Implementing these strategies can help hospitality businesses effectively manage distractions and uphold productivity and service quality. #Hospitality #Manager #Hotels Runize Hospitality Ltd

Here’s a truth in the hospitality industry: the happier your staff, the happier your guests 💯 Aside from the obvious customer service perks (everyone wants service with a smile, right?), the happier your people are, the more engaged they’ll be with their work. We’ve got some quick tips to boost engagement amongst your hotel staff: ✅ Prioritise health: stress and bad working environments can contribute to poor mental and physical health. Health initiatives - like a mental health first aider, healthy meals, or ergonomic chairs - will help your employees feel ready to do their best.  ✅ Encourage good working relationships: social wellbeing at work is a powerful factor in engagement. Give your staff regular opportunities to socialise and collaborate with teammates. ✅ Make career paths clear: show your people what a path to promotion looks like, and offer training and development opportunities to all. ✅ Protect work-life balance: this can be difficult in hospitality, but make sure no employee is overworking. Implementing tech that helps them manage workloads and communicate effectively (we know a tool that does the job 😉) can make the world of difference here. Happy Friday! ☀️ #hotelindustry #hoteloperations #tgif