ShoreAgents Careers’ Post

DVA is not associated with this job posting VA Team Lead - Philippines, Remote https://lnkd.in/gBaBZzQ8 Why does this role exist? Get ready to take charge and make magic happen as you step into the role of Magic EA Team Lead, managing a team of virtual assistants (VAs). You'll be responsible for maintaining and growing the company’s clients and overseeing a team of virtual assistants (EAs). You are also responsible to create a flourishing work environment for assistants to excel and grow as an individual. Help EAs excel and retain with their clients for as long as possible. Interface with Clients & Assistants - assistants are your main priority, and you’ll help regulate the relationship between the client and assistant. The impact you’ll make: Quality Assurance and Communication Ninja - Keep a ninja-like watch on the VAs' output quality and task strategies, ensuring they're slaying it with precision. Be the KPI master, keeping a tight grip on metrics and performance to drive success. Channel your inner quality guru, reviewing output and guiding assistants to level up their game. Create killer coaching plans to elevate underperforming assistants and unleash their full potential. Account Management: Fuel explosive growth for clients' businesses and be their ultimate go-to person for all things VA and quality-related. Set the rhythm for check-in meetings, feedback loops, and performance updates like a boss. Collaborate with clients to define the secret recipe for their account's success. Help build and update killer SOPs and guidelines for our rockstar assistants. Smoothly handle account adjustments, expansions, and finding the perfect assistant replacements Interdepartmental Communication - Work with other teams and departments to drive success in the client and assistant's day-to-day Following through with account adjustments and expansions Collaborate with the Customer Success Managers on the account and next actions Other duties as required #jobpost #hiring #careeropportunities #jobsearch #employment #nowhiring #jobopening #joblisting #jobopportunity #jobvacancy #jobalert #jobseekers #jobhunt #jobseeking #joblisting #jobsearching #jobmarket #jobad #jobadvertisment #jobadvertisement #jobrecruitment #jobapplication #jobinterview #joboffer #jobposition #joblisting #joblisting #joblisting #joblisting #joblisting

Business Efficiency: Before hiring a Virtual Assistant, juggling tasks like customer support, administration, and more can be overwhelming. Hiring a remote talent from the Philippines streamlines operations, allowing business owners to focus on strategic priorities, ultimately reducing stress and boosting productivity. Let your business thrive while we handle the details. For more information, contact us now: info@remotetalentconsulting.com #virtualassistant #remotetalent #businessconsulting #realestate #insurance #healthinsurance #business #businessstrategy #marketing

A comparative analysis of hiring locally in the USA versus outsourcing.. Talent Pool and Expertise USA Local Hiring 👈 Local candidates may have the advantage of cultural familiarity and closer time zone alignment for real-time collaboration. However, finding qualified professionals can be competitive and time-intensive, especially for niche roles. Outsourcing to the Philippines 👈 The Philippines has a highly skilled workforce with a strong emphasis on English proficiency and customer service. Somebody2Hire hires only the best professionals, leveraging strict recruitment processes to deliver experienced and adaptable staff who are trained in customer support, sales, data entry, and back-office tasks. Hiring locally in the USA can be competitive and time-consuming, while outsourcing gives you access to a highly skilled, English-proficient workforce with expertise in customer service, sales, and back-office tasks, all carefully vetted through our strict recruitment process. I'm only a connection request and message away 👈

#job #work #ExecutiveAssistant Community, in search of a candidate for the position Executive Assistant for Head of in-house products in the American production IT company, which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide. Company products - New project in the gambling niche (NDA). Please send resumes to yatlukolha@gmail.com Requirements: Experience on similar position at least 1 year English - Upper-Intermediate/Advanced  Education - Bachelor’s degree (specialization doesn’t matter), Master’s is preferable; Result- and detail-oriented approach; Proactivity and critical thinking; Self-starter with strong self-discipline and punctuality; Advanced knowledge of Microsoft office and Google GSuite; Being able to find answers to any questions autonomously; High level of perfectionism; Ability to work from our office in Kyiv at least 3 times/week Ability to travel to conferences abroad (1-2 times/year). Will be a plus: Experience of Personal Assistant/Administrative Assistant/Operations Manager Will be responsible for: Create presentations for team meetings;  Create, own and control boards in task management tools (such as Jira) for evident, well-structured and efficient resolution; Provide support at the industry events and business/personal trips (booking tickets, hotels, restaurants, passes, search and rsvp for industry-related events, plan routes and schedules), taking into consideration personal preferences of the task-owner;  Assistance with personal inquiries (such as scheduling/rescheduling appointments, organising delivery etc); Manage supervisor’s schedule (timings, schedule, deadlines);  Assistance in preparation to the events (communication with vendors, gathering and analysing the information, doing comparative analysis, making orders, tracking the deadlines, assisting in setting up meetings, onsite control); Participation in meetings (calls) to take the meeting notes and transform them into action items, write follow-ups and track fulfillment of these tasks and follow-ups within the deadlines set;  Synchronise multiple team members for timely task resolution, if required; Fetch and analyse trade reports from our platforms and present them in a clear and easy-to-grasp way. Store them accordingly for prompt access to the information in them; Conduct surveys, collect feedback, proactively initiate changes and improvements to the existing processes and approaches; Process large volumes of information from multiple sources, analyse and summarise it in a clear way with specific and well-structured items, deep understanding and ability to present it; Assistance with HR such as organising team-buildings/trainings and other activities for the team together with team leaders; Proactively solve tasks without waiting to be told so (based on the fundamental knowledge of the processes).

DVA is not associated with this job post. Customer Success Manager https://lnkd.in/ggcAArqH Philippines - Remote The Role: Strategic Customer Engagement: Develop and manage engagement plans for a diverse client portfolio, utilizing a scaled, 1:many approach for maximum efficiency. Strategically schedule meetings to identify and mitigate risks and help customers understand how to improve their workflow with ClickUp. Focus on crucial touch points rather than frequent meetings, ensuring each interaction is impactful and value-driven. Client Relationship Building: Establish and nurture connections with key stakeholders, understanding their needs and objectives. Interdepartmental Collaboration: Work with Sales, Solutions, Product, and Support teams to enhance customer experience and address client requirements... #workfromhome #remotework #virtualoffice #telecommute #flexiblework #homeoffice #digitalnomad #worklifebalance #productivity #workanywhere #nomorecommute

Avoid the many common mistakes when hiring a VA in the Philippines. I hate pointing out negatives but sometimes it makes sense to alert people so that they can avoid common mistakes. So here is a classic mistake business owners often make when hiring a VA for the first time. They concentrate on hiring for a specific task instead of hiring for a role that encompasses a range of different tasks. One of the most common examples of this is hiring a VA to do a narrow range of admin tasks when a skilled Executive Assistant could cover several, such as routine admin, calendar and email management, and travel bookings. Here’s another example. Hiring a VA only to take care of SEO when an experienced digital marketer could handle that along with content production and scheduling. Need a hand to define the role you might need a VA to perform? DM and let’s talk about the various ways our VA Platinum team could help you. Outsourcing: Delegate tasks. Free up time. Make more money. Create freedom. #brianjones #virtualassistants #outsourcing

New Post: Virtual Administrative Assistant- Johannesburg, South Africa - https://lnkd.in/db6ArgZ6 DentistFind At DentistFind, we are a Marketing Performance Management suite for dental offices in Canada. Our team has a strong focus on providing high-value marketing services for our clients to connect with their ideal patients to provide the care they need. With over 10 years of industry experience, we deeply understand what dental offices and patients need. We provide industry-leading digital marketing; patient communication technology, and data-driven consultation services for dental offices to improve patient flow and grow their practices. ROLE DESCRIPTION A Virtual Administrative Assistant is responsible for providing administrative support to the Sales & Client Success Team. Will be in charge of organizing and attending meetings and monitoring calendars. In addition, S/he will be asked to do internet research, manage other administrative responsibilities, customer service, and assist the Project Manager. The Virtual Administrative Assistant will be working closely with internal and external stakeholders and clients. As such, highly effective relationship management, communication, and influencing skills are required. Furthermore, this position and the organization are fast-paced and dynamic, with numerous and different difficulties along the way. As a result, you will flourish in a collaborative, flexible, and achievement-driven atmosphere. KEY RESPONSIBILITIES Managing the overall relationship with assigned clients, including onboarding, implementation, training, increasing adoption, ensuring retention, and high customer satisfaction levels. Onboarding new clients to help them understand the full suite of company products, programs, and services we offer and managing the same to ensure clients are launched on time, on budget and on scope. Maintaining and developing Client Success strategies and best practices, as well as client support content, with the help of the Marketing Team. Accessing company systems to keep track of Client Success Metrics about Clinic Performance and generate monthly reports for clients and senior management. Proactively maintaining communication channels with clients as the main point of contact for any concerns, issues and/or requests, helping them work through problems via phone, email, video conferencing or chat and ensuring that appropriate actions are taken while still building rapport, identifying areas of opportunity and highlighting best practices. Clearly communicate company values and update clients on any new products, programs, or marketing initiatives. Documenting resolutions of clients for reporting and creating a resolution database. And other Ad hoc tasks assigned by the Manager. #remotehiring #remotework #remote #recruitment #recruiting #hiring #remotejob #GetRemote #GetRemoteJobs #remotejobsinsouthafrica

🌟 The Unseen Work of Virtual Assistants and the Visible Outcomes! 🌟 The unseen work of virtual assistants: ✅ Offering support and reassurance to overwhelmed clients ✅ Handling delicate customer interactions with care ✅ Developing extremely detailed schedules and task lists ✅ Creating contingency plans for unexpected changes ✅ Prioritizing and reprioritizing tasks for maximum efficiency ✅ Coordinating with various team members and departments ✅ Managing client communications and email inboxes ✅ Conducting research and gathering essential information ✅ Tracking progress and ensuring deadlines are met ✅ Facilitating seamless communication between stakeholders ✅ Ensuring all tasks meet quality standards ✅ Negotiating schedules and deliverables with clients ✅ Implementing new tools and processes for better efficiency ✅ Providing leadership and direction in administrative tasks ✅ Maintaining detailed records and documentation ✅ Applying best practices and continuously improving workflows The visible outcomes of virtual assistance: 🚀 Increased productivity and efficiency for clients 🚀 High-quality deliverables that exceed expectations 🚀 Strong team collaboration and seamless operations 🚀 Positive feedback and satisfaction from clients 🚀 Successful completion of tasks and projects on time The takeaway? Visible successes and smooth operations are built on a strong foundation of diligent and often unseen virtual assistance work! Effective task management, communication, and client satisfaction result from proficient virtual assistance. #VirtualAssistant #Productivity #CustomerSupport #TaskManagement #Efficiency #Collaboration #ClientSatisfaction #RemoteWork #MartinaNwala

Long time no see! This one is for my fellow administrative virtual assistants. Embrace Your Potential! Hey Admin VAs! 💼 As Admin VAs, we are the backbone of every successful team, ensuring smooth operations and empowering our colleagues to shine. 💫 Today, let's remember the power we hold: 🌟 We are masters of organization and efficiency. 🌟 We thrive in the fast-paced world of multitasking. 🌟 We are the silent heroes, turning chaos into order. Every appointment scheduled, email managed, and project coordinated is a testament to our dedication and skill. 💪 So, here's to us: the unsung heroes of the workplace! Let's keep pushing boundaries, embracing challenges, and unlocking our full potential. 🌈✨ Remember, greatness lies within each of us. Keep shining bright! 🌟 #AdminVA #VirtualAssistant #MotivationMonday

Feeling overwhelmed? An admin assistant can help lighten the load and boost your productivity! #AdminSupport #TaskManagement #EfficiencyBoost #WorkSmart #TrendingNow #VirtualAssistant #Support #Productivity #Effectiveness #Teamwork #Administration #Hiring #VA