Shared Drive’s Post

Well, well, well, I got a bit lost for a while, but guess what… (maracas roll 🪇) 🧩 it’s my third week searching for my first remote job! And I have to be honest, I’m feeling pretty relaxed right now. Last week was my final shift as a front desk agent at a 5*****L Hotel in Lake Como. It was tough—really tough—but I wrapped up my contract and I’m ready to channel all my energy 🌪️🔥 into my main mission: landing my first remote job! I’m taking it slow (like when you finish the harvest and need to take a breather) and thinking about this experience I’ve come to realize one harsh truth: *I need to change my mindset.* If I want to deliver exceptional customer service, I need to shift my perspective. Here’s what I’m doing now: • Getting proper rest • Listing my weaknesses •Asking for feedbacks • Taking steps to improve—like enrolling in online courses on customer service fundamentals. With that said, I’m still on my journey to find a great remote customer service job. If you have any suggestions write it down at the comments! I’m happy to hear your opinion! Catch you later, alligators 🐊 P.S. I left this adorable video of ducks walking in groups. Enjoy!

Let me reintroduce myself😁 My name is Stella. I’m an Executive Virtual Assistant and Customer Support Specialist. As a Customer Support Specialist, I assist customers by addressing inquiries, resolving issues, and providing product or service information through various channels like phone, email, and chat. I also troubleshoot technical problems, manage complaints, and ensure customer satisfaction while documenting interactions for quality assurance. I collaborate with internal teams, such as sales or technical support, to solve complex issues and provide feedback for product improvement. I stay updated on company offerings.This helps me to deliver accurate information and maintain a positive customer experience, ultimately fostering brand loyalty and enhancing customer relationships. As an executive virtual assistant (EVA), my day begins with organizing my client's schedule, prioritizing tasks and assigning them to different team members, and managing emails. There are days when I have to schedule meetings and reschedule some appointments. One morning, a high-priority meeting was rescheduled, requiring me to swiftly rearrange appointments and notify relevant parties. Amidst multitasking, I also handled travel arrangements (this part is my favorite because we work together to create travel itineraries, choose flights, car rentals, hotels, restaurants where my clients can eat and places to visit). Oftentimes, I conducted research for upcoming projects, and prepared detailed reports. Despite the challenges of remote work, my adaptability, efficiency, and communication skills ensured seamless operations, earning trust and appreciation from my clients. Each day brings new challenges, but the satisfactions of contributing to my clients’ successes are worth everything😁 #executiveassistant #executivevirtualassistant #ceos #entrepreneurs #coaches #remoteworker #virtualassistant #businessowner #businesscoach #customersupport #customerservice

Remote front desk agents are the virtual face of your company, often making the first impression on customers. Their role is crucial in managing customer interactions efficiently and professionally. Here are the essential skills every remote front desk agent must possess

Just a tiny warning to anyone looking for a remote customer service position. There are several companies here that advertise positions about hiring for a Reservations Agent, a Customer Service Rep, Guest Services etc.. stating you'll be answering calls, chats and emails about booking hotels, flights, cruises, etc... Then they send you emails stating that you've been moved forward in the on-boarding process. They send you a link to schedule a meeting to learn about company, hiring process, vendors, pay, etc.. Then, you discover the small print. The post that you applied for isn't for an actual job. It's to start a home based travel business. When these companies post jobs of this nature, they should be required to post that it's not a job but a business opportunity.

Role Overview:We are seeking a passionate and detail-oriented Remote Customer ServiceSpecialist to join our dynamic team. As a Remote Customer Service Specialist, you will play a pivotal role in curating unforgettable travel experiences for our clients. Your responsibilities will encompass collaborating with various vendors, planning family vacations, destination weddings, honeymoons, and more. You will have the opportunity to work remotely, connecting with clients virtually while enjoying an array of travel perks and unlimited training opportunities.Key Responsibilities:Client Engagement: Build strong relationships with clients to understand their preferences, interests, and travel aspirations. Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more. Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills. Travel Planning: Craft detailed travel itineraries, considering transportation, accommodations, activities, and dining options to meet client expectations. Collaborate with various vendors, including hotels, cruise lines, event organizers, and ticket providers, to secure the best arrangements for clients. Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips. Destination Expertise: Stay updated on the latest travel trends, destinations, and industry developments to provide clients with accurate and up-to-date information. Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive. Remote Work:Work remotely from the comfort of your home, utilizing your computer, smartphone, and stable WiFi connection to engage with clients and conduct research.Training and Development: Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations. Stay informed about new travel products, tools, and technologies to provide the best service to clients. Client Satisfaction: Ensure client satisfaction by paying close attention to their preferences and addressing any concerns or requests promptly. Strive to exceed client expectations by delivering exceptional service throughout the entire travel planning process. Qualifications and Requirements: A passion for travel and a deep understanding of various travel destinations, accommodations, and activities. Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely. Proven ability to multitask, stay organized, and manage time effectively to meet client deadlines. Strong problem-solving skills to address unexpected challenges and create innova

OPPORTUNITIES DON'T HAPPEN. YOU CREATE THEM. In the short-term rental industry, opportunities aren't simply found—they're created. Smart operators conduct thorough market research to pinpoint trends and unexplored neighborhoods. By offering distinctive amenities and forming partnerships with local businesses, they enhance guest experiences and boost bookings. Hiring a virtual assistant can significantly enhance this effort; they can handle inquiries, manage bookings, and implement marketing strategies, allowing operators to concentrate on expansion. Flexibility is essential, enabling quick adjustments to shifting regulations and guest preferences. Adopting technology improves operations and guest satisfaction. Ultimately, those who proactively create opportunities pave their way to success. #shorttermrentals #realestate #opportunities #virtualassistance #VA #socialmediamanagement #linkedin

🌹Why i chose Customer Service and Virtual Assistant as my Carrer Path🌱 ⚡️Choosing customer service and virtual assistance as my career path reflects my passion for helping others, solving problems, and creating seamless, supportive experiences. Both fields allow me to leverage my strengths in communication, organization, and adaptability to make a positive impact. ⚡️As a Customer Service, I thrive on being the bridge between clients and solutions, ensuring each person feels valued and supported. ⚡️As a Virtual Assistant, I provide essential support to business owners, helping them stay organized, manage their time effectively, and achieve their vision. ⚡️Working closely with business owners has shown me how impactful it can be to contribute to their success. By handling daily tasks and providing a structured foundation, I help them focus on the bigger picture and realize their dreams. ⚡️My goal isn’t just to complete tasks or resolve issues, it’s to build lasting relationships, empower clients, and make a meaningful difference in their journey. ⚡️For me, customer service and virtual assistance are about creating an environment where clients feel supported, inspired, and able to reach their full potential. And i love doing all these!!!. #CustomerService #VirtualAssistant #RemoteWork #WorkFromHome #OpenToWork #ALX #DigitalWitchStudent

🌟 Why Virtual Assistants are Essential for Short Term Rentals 🌟 Ever wondered how short term rental hosts manage to provide stellar guest experiences consistently? As a virtual assistant specializing in this industry, I've seen firsthand how critical our role is. Here are a few reasons why: 🔹 24/7 Availability: We provide round-the-clock support, which means guests' questions are answered promptly, irrespective of time zones. 🔹 Efficient Booking Management: Handling multiple platforms and ensuring seamless reservations can be challenging. Virtual assistants streamline this process, reducing double-bookings and cancellations. 🔹 Cost-Effective Operations: Hiring a VA can be more cost-efficient than employing full-time staff. This allows hosts to allocate resources to other growth areas. 🔹 Personalized Guest Experience: We manage communication with a personal touch, ensuring every guest feels valued and welcomed. Curious about integrating a virtual assistant into your rental management? Let's connect and discuss how we can elevate guest experiences together! 🤝 #VirtualAssistant #ShortTermRentals #GuestExperience #PropertyManagement #Hospitality

Another great new opportunity Ambitions Travel Recruitment & Training Connecting travel talent to opportunity #traveljobs #jobsintravel #travelindustryrecruitment #Traveljobvacancies #TravelRecruitmentAgency #TravelRecruitment #TravelIndustryCareers ✈️🌍💼