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Shachar Feldman’s Post

Shachar Feldman

VP, Head of WEM Global Customer Operations

2w

With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

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NICE Customer Stories | Kaiser Permanente: JD Power Scores
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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

NICE Customer Stories | Kaiser Permanente: JD Power Scores
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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

NICE Customer Stories | Kaiser Permanente: JD Power Scores

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

NICE Customer Stories | Kaiser Permanente: JD Power Scores

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

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With help from NICE, healthcare system Kaiser Permanente's JD Power Scores have improved. Kelvin Chan, Regional Manager for Pharmacy Call Center at Kaiser Permanente, notes that the company was able to pull sentiment scores and offer both positive and constructive feedback to agents. Learn more on NICE Customer Stories: https://bit.ly/4gpcBIt #NICECustomerStories #WinWithEnlighten #CustomerExperience

NICE Customer Stories | Kaiser Permanente: JD Power Scores
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Shachar Feldman

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