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The holiday surge is almost here — is your eCommerce business ready to welcome the influx of new customers while delighting existing ones? We’ve rounded up our top tips to help you navigate the season with ease and maximize sales 👇 1️⃣ Did you know, 40% of shoppers abandon their carts if the checkout process is complicated? Reduce checkout friction with mobile-friendly, customizable checkout flows to drive those last-minute holiday conversions. 2️⃣ Seasonal discounts, bundled offers, and gift subscriptions can help attract new customers and turn holiday shoppers into loyal subscribers. 3️⃣ Can your infrastructure handle a 5x surge in transactions? Ensure you're equipped to scale with flexible solutions that adapt to demand without downtime. 4️⃣ Involuntary churn spikes during the holiday season. Use automated retries and dunning tools to recover failed payments and retain customers. 5️⃣ With cross-border shopping at its peak, ensure your tax, invoicing, and compliance systems align with global regulations to keep operations smooth. For more insights on turning this high-stakes season into a success, check out our blog in the comments. Wishing you smooth checkouts and soaring sales! 🚀 #BFCM #Subscriptions #BlackFriday #eCommerceTips #CustomerExperience

Can your payment provider offer a range of payment methods? In the countdown to Black Friday, we’re showcasing some of the key payment methods that e-commerce businesses should have in their arsenal to maximise conversions. Today, we’re looking at payment links. 🔗 A payment link is a secure, no-code solution that enables merchants to accept payments by sending a link via virtually any digital channel, including email, messengers, or via a direct message on a social media platform, allowing merchants to reach their customers through their preferred channels. Customers can make the payment using any of our offered payment methods, making them a fast and efficient way to start accepting credit or debit card payments, as well as alternative or region-specific methods. Merchants can generate payment links with our API from directly inside our merchant dashboard and instantly reach their customers, wherever they are! Our dashboard also allows merchants to monitor payment statuses in real-time, and analyse incoming revenues to keep on top of their Black Friday success! Using our link payment system doesn't require integration, and there's no need to create a payment page! Plus, you can even customise the payment page to match your corporate style, adding an additional layer of trust. Optimise your payment strategy for the seasonal shopping period! Download our free guide here: https://lnkd.in/esG3_z7g #Ecommpay #CanYourPaymentProviderDoThis #PaymentLinks #PaymentMethod #PaymentServiceProvider #BlackFriday

How are you shopping this Black Friday? Payment trends are evolving this holiday season! While digital wallet usage dipped slightly, Buy Now, Pay Later continues to grow—especially among younger shoppers looking to stretch their budgets. Discover how consumers are paying and what it means for Black Friday spending in TSG and ETA’s 2024 Consumer Holiday Spending Study. Read the full report: https://lnkd.in/gu_4PV7R Electronic Transactions Association #TSGPayments #BlackFriday #eCommerce #BNPL #ETA #ConsumerSpending

Black Friday to Become Darkest Yet for Businesses That Don’t Satisfy Consumer Payment Needs Eelco Dettingmeijer, Chief Commercial Officer at PPRO said “British consumers are holding out until Black Friday to make their online purchases, with data from Opinium showing that a third of shoppers have saved items in their online basket ahead of Black Friday. We urge merchants to take a fresh look at their checkout pages this year. With upcoming increased tax implications affecting retail businesses, following this year’s budget announcement, every online sale really does help. To make sure this Black Friday is your brightest yet, you need to consider optimising your checkout page to lower cart abandonment and increase your chances at completing record sales numbers this year.” https://lnkd.in/edsgajBF Catalina Uribe Pastás Ellie Gilbert-Ryan Mattias Wiking Mariette Ferreira Motie Bring Zoe Forbes-Pyfrom #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

Consumer analysts Dylan Carden and Phillip Blee discuss their team’s latest Consumer Pulse report, including holiday shopping trends, anticipated consumer spend, the popularity of gift cards, and the resilience of value and convenience retailers. That and more in the latest edition of #WilliamBlairThinking Presents: https://lnkd.in/gWps-Qse

Here's 3 tips for Black Friday, and the holiday season sales 🎁 Read more here below 👇 on how to improve customer loyalty on the topic around Refunds. Here’s an anecdote that really stuck with me the other day: A friend placed an order through an app, but the merchant had to cancel it. Ten minutes later, he received an email saying that his card refund could take 1–7 days to process. Think about what that means: 1️⃣ He had to keep checking his bank account for the refund. 2️⃣ If funds were tight, he’d either go into overdraft, use BNPL, or wait a week to get his money back. This kind of friction frustrates customers and disrupts their shopping experience. Have you ever faced something similar? Share in the comments! At Trustly, we believe shopping seasons aren’t just about sales — they’re about creating long-term loyalty. That’s why many oof our customers offer Instant Refunds: ✅ Why it matters: Quick refunds give customers confidence to shop more, worry less, and avoid unnecessary financial stress. 💡 The connection: A seamless refund process directly boosts shopping frequency and loyalty. Happy customers are returning customers. Here are 3 quick tips to build loyalty this holiday season: 1️⃣ Be transparent: Clear refund policies build trust. 2️⃣ Make it fast: Show customers their time matters with Instant Refunds. 3️⃣ Reward loyalty: Exclusive deals and personalised offers go a long way. Let’s make Black Friday and the holiday season sales memorable for the right reasons! 🎄✨ 📢 How do you see Instant Refunds improving customer loyalty this season? Or do you have any other tips for making sure that your customers keep coming back to you? Ps. If you don't believe me on the anecdote, hit my DM and I'll share the proof 😀 Like, share and comment! #BlackFriday #HolidayShopping #CustomerExperience #Trustly #InstantRefunds #FinTech

Unlock the Trends Driving Q3 Redemptions! Our latest Q3 Redemption Report is packed with insights that reveal how cardholder behavior is evolving.  Cashback Decline: Although still a favorite, cashback is down from last quarter—what does this mean for cardholder preferences?  Tech Demand: Premium electronics are hot as shoppers prep for the school year.  Gift Card Insights: Cardholders favor smaller, frequent redemptions over larger purchases. These trends offer a unique opportunity to refine your strategy and drive higher redemptions. Don’t miss out on valuable insights that can shape your approach moving forward! Get the full report here: https://lnkd.in/gXC8UJd8 #CustomerLoyalty #RedemptionTrends #CardholderInsights #MaximizeRedemptions #RewardsOptimization #FintechInsights

Are you making your loyalty points work hard enough this holiday season? 🎁 According to a recent PayPal survey, nearly 40% of shoppers are turning to their reward stash to manage holiday expenses more effectively. With financial pressures mounting, savvy consumers like Chrissy West are cashing in on loyalty programs for smart shopping solutions. Chrissy, a graduate student, utilized her Ulta points to transform an $89 shopping bill into just $57! At Loyalty Results, we understand the power of a well-crafted loyalty program. Whether you’re a business looking to enhance customer retention or a shopper aiming to stretch each dollar, our premium loyalty cards and incentive programs are designed to maximize benefits for every transaction. This season, let your spending earn you more than just goods—let it secure your financial comfort and future rewards. Discover how our loyalty solutions can elevate your shopping experience and financial strategy. Don’t just spend—earn, save, and thrive! 💳✨ #LoyaltyPrograms #SmartSpending https://lnkd.in/gABsP9mr

Early insights into holiday shopping trends show a growing movement toward emerging and alternative payment methods. As consumer spending data for Black Friday and Cyber Monday trickle in, buy now, pay later (BNPL) plans, in particular, continue to ascend in popularity. According to Adobe Research, BNPL companies have processed over $9 billion in purchases since November 1. Block, the parent company of Afterpay, reported a 10% increase in BNPL transactions from the previous year. Read more: https://ow.ly/fjYA50UonpK #payments #holidayshopping #BNPL #alternativepayments

Why Shoppers Are Ditching Gift Cards This Holiday Season Shoppers today don’t want to wait for rewards. They expect something instant, simple, and personal. And traditional gift cards are falling short: 1. No instant rewards: Shoppers expect benefits now, not later. 2️. Complicated Rules: Complex rules frustrate customers. 3️. Lack of personalization: Generic offers fail to engage. Gift cards had their moment but shoppers have moved on. It’s time for businesses to redefine loyalty in a way that connects with customers.