Quantum Metric’s Post

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Could payment issues be blocking your holiday conversions? In our latest benchmark report, we found that 51% of consumers check a digital brand's payment flow days before they may make a big sale purchase. Payment errors are creating anxiety for both the consumer and digital brands. So what's the solution? According to Quantum Metric's Megan Hastings-Barile, its about find ease in the payment experience and right visibility to know immediately when something goes wrong. Checkout her full analysis of our holiday shopping behaviors and when it means for December and 2025: https://hubs.ly/Q02-Y5jF0

Paul Robinson, CCXP

Identifying & Resolving Business Pain Points to Improve Customer Experience, Increase Loyalty, & Ensure Competitive Advantages while exceeding Customer Expectations and Organizational Goals. VP, CCXP, Director

2w

Very informative

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