New York Sports Club’s Post

On the eighth day of leadership principles, we’re focusing on ADAPTABILITY & INNOVATION! In an ever-changing world, Clark Associates has had to adapt and evolve in order to meet the unique needs of our industry. Over the past fifty years, our dedicated team of employees continues to produce creative solutions in answer to our customers’ every request, and with each new challenge we faced, the road to opportunity grew wider. Watch the video to hear more from Jamie Yoder, WebstaurantStore's Vice President of Operations!

Don't miss out on this exciting opportunity! Come join us at the Restaurant Leadership Conference on April 16th at 1:45PM for a special session featuring Grimaldi's Pizzeria Director of Marketing, Pam Brock-Nedwetzky, and Paytronix Chief Revenue Officer, Charles Gray! 🍕🎉 Discover how Grimaldi's Pizzeria leveled up their loyalty program and gained insights into the highs and lows of rebuilding a legacy guest engagement program. 🔍 Dive deep into strategic initiatives implemented by Grimaldi's to enhance their VIP Club experience. 💡 Learn the math behind developing a profitable loyalty program. 🤝 Ensure guest buy-in when evolving consumer-driven programs. 📱 Explore the incorporation of new technologies, like personalized marketing and automated feedback loops. 👥 Learn how to create a more intimate and rewarding customer experience. Don't miss out on this must-attend session! See you there.

On the fifth day of leadership principles, Clark Associates is focusing on FRUGALITY. We pride ourselves on being good stewards of our resources, and with our business services department at the core of the company, we’re confident we’re doing just that. Watch the video to hear more from Valerie Rube, The Restaurant Store's VP of Business Strategy!

At Alnoba - Daring Leaders to Change the World is THE POWER OF PINNACLE LEADERSHIP & TEAM DEVELOPMENT!! Reach out to us. Bring your teams. Be transformed. Be aligned. Be Inspired! #leadership retreat

It's day 5 of our 12 Days of Leadership Principles, and today we're focusing on Frugality. See how Valerie Rube, VP of Business Strategy, defines it ⤵️

Do not miss Adrian Dragomir and Rudy Lim MBA, P.E. as they educate us all on their learnings as senior procurement executives with incredible organizations! Join this engaging discussion where you can share, ask questions, and connect with your peers.

Yesterday, I had the privilege of bringing in a special guest speaker for my leadership team - Bill Gross, a friend and the General Manager of the AAA Five 💎Diamond resort, The Lodge at Torrey Pines. This world-renowned resort under the executive leadership of my friend, Robert Gleason, is known for its exceptional service. Bill’s invaluable service lessons and insights left us inspired. Here are some key quotes: 1️⃣ If someone cannot muster a smile in the interview, they may not be able to do it in their job. 2️⃣ Service is just the technical delivery of a product, hospitality is how you make them feel. It doesn’t cost more to make people feel good. 3️⃣ Our team is trained to do the difficult immediately. For the impossible, just give us a few more minutes. Bill’s insights engaged our team and reinforces that true excellence in service isn’t just about the tasks—it’s about crafting memorable experiences and fostering a culture of hospitality. Excited to see how our team will incorporate these principles into our work Scripps Health. #GettingToYes #GPTW #Leadership #Hospitality #ServiceExcellence #CustomerExperience #LeadershipDevelopment

🏅 What do the Olympics and the Navan sales team have in common? 🏅 Anna Romeka said it best: “The culture here reminds me of a top-performing sports team: the best talent, hungry reps, healthy competition and people who live to put in the work.” Our team is driven, passionate, and committed to excellence. We celebrate our victories, learn from our setbacks, and always strive for gold. Learn more about our winning culture and unstoppable team in this recent Built In article below.

New leaders/managers should remember that their job is to lead by example, earn respect by giving respect, set the bar high and provide staff with the tools and training to meet the goals. Getting your team recognised for their performance is how you will gain personal recognition.

If your margins are thinning and are in need of a way to lean on actionable customer data to drive operational efficiency - let’s chat in Scottsdale @ RLC!