Luna Media’s Post

Today’s customer journey is far from linear. Consumers engage with brands across multiple touchpoints—whether through influencers, streaming platforms, or social media—long before making a purchase decision. Success hinges on crafting impactful touchpoints across channels, harnessing data for granular insights, and adapting to a world where customer awareness is constantly evolving. Discover how to meet your audience where they are with omnichannel strategies that drive engagement and loyalty. #CustomerJourney #DigitalMarketing #Omnichannel #LunaMedia

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