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How will AI impact the QSR, retail and dining industries in coming years? DTiQ's Chief Product & Technology Officer, Steve Habermas, covers all you need to know about how AI is already reshaping the industry and how to stay on the front foot to ensure you don’t get left behind in this iQTalk's podcast episode out now.    "We're using AI and machine learning to sift through data and identify transactions or events of interest that require a closer look as both for opportunities for improvement or identifying if it's employee fraud," Habermas said.                                              Listen to the full podcast: https://hubs.li/Q02p_tTM0

🐝Hello, My Curious Colleagues…! In this week’s “Curiously Quick” episode (#111) on the My Curious Colleague 🔍 #CPGCX podcast, I share my thoughts as a Worker Bee🐝🐝🐝, albeit brief, on AI in consumer relations and the contact center. My thoughts are covered in three key areas. Listen to today’s episode for more details and in these past episodes noted: 1. Helping the Agent—exploring Voice AI, Agent Assist, and Reason Code Application (Ep. #82, Speech Analytics with Neal Topf s Callzilla - The Quality-First Contact Center 2. Helping the Consumer—from chatbots to virtual assistants (Ep. #95 with Joe Mazur , Michelin Tires). 3. Helping the Brand & Quality w/Insights—insights via sentiment analysis and trend identification (Ep. #91 with Gautam Kanumuru at Yogi). Listen in to get a worker bee’s perspective on AI’s potential for smaller teams and more. 🎧  LINK: https://lnkd.in/gyh3QRTu Zencastr Operative Intelligence Salesforce PolyAI Zendesk #newpodcastepisode #AI #contactcenter #consumerrelations

In Part 1 of a two-part podcast, discover why 60% of consumers choose brands based on expected service. ACL's Chris Gillen shares insights on AI adoption, consumer perceptions, and measuring CX in the AI era. Don't miss Part 2, coming soon! Listen to Part 1: https://hubs.li/Q02JQD-K0 #CXInsights #AITrends #ai+hei=success

"There needs to be a balance between the user experience and the usability of products versus just being innovative for innovation's sake." Tune in to our latest CapTech Trends podcast episode to hear about the key to integrating #AI into the daily lives of consumers and understanding their needs. https://hubs.li/Q02F7Smk0

DTiQ's Chief Product & Technology Officer, Steve Habermas, covers all you need to know about AI reshaping the restaurant, retail, and C-store industries in iQTalk's next #podcast episode. 🎙️ "We're using AI and machine learning to sift through data and identify transactions or events of interest that require a closer look as both for opportunities for improvement or identifying if it's employee fraud," Habermas said. Listen to the full podcast: https://hubs.li/Q02p_tTM0 #DTiQ #iQTalk #AI #Technology

Gabie Boko, our CMO, says it best: simplicity and engagement are what customers are seeking. Digital has already elevated these expectations, but AI takes it to a whole new level. Tune into the latest podcast episode of 'Good Data, Better Marketing' to hear from Gabie, herself, on how #AI differentiates and simplifies customer connections: https://ntap.com/4dVx32k

This episode is a great listen as a foreshadow of Agent Assist, advanced Quality Monitoring, and relevant, non-shiny object use of AI in the contact center by Callzilla - The Quality-First Contact Center.

If your team is spending more than 10-15 minutes reviewing your video, I highly recommend reaching out. Our 360IQ product brings the actionable insights to your team, as opposed to them sifting through video looking for those operational inefficiencies which need to be coached up.

In the last few months, we’ve established through insights from many experts that AI is not new. It’s been around for decades. However, Gen AI is driving demonstrable value that reflects not only in company stock prices but also in the impact across different parts of the value chain; like customer service which is markedly superior. In this week’s GenAIrous Podcast, CP Gurnani tells it like it is: 1️⃣ Whether you’re a CEO or working on the shop floor, you need to skill yourself in AI technologies 2️⃣ Gen AI is not a one-off so leaders will benefit by walking the talk 3️⃣ The next 10-15 years are going to see disruption at a scale not known to us, yet The world is super exciting; tune in so you aren’t getting left behind: https://spoti.fi/3WHYXs5 Srikanth Iyengar Shreyasi Singh Pramath Raj Sinha

Our first episode just uploaded on youtube in this episode we talked about the history of Ai and e-commerce Arko Podcast - Episode 1( The Evolution of AI and the Rise of E-Commerce ) https://lnkd.in/gaths3nG In next episodes we are going dive into ai solutions for Instagram online shops