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❗️ Expedia is one of the world's leading online travel platforms. In recent years, Expedia has been providing users with more personalised and intelligent travel services through generative artificial intelligence technology. ⛺️⛺️ Last year，Expedia launched a super exciting new feature that uses ChatGPT to help plan trips! As someone who loves to travel, I think this is an absolute attractive function. You can now open the Expedia app, start a conversation, and get recommendations on where to go, stay, and what to do—all based on your preferences. The app automatically saves everything you discuss, making it super easy to stay organized and start booking when you’re ready. Expedia is also using AI for things like price tracking for flights and hotel comparisons, so you can get the best deals with less hassle.🤖 💰💰As a poor student who loves to explore new places but with small budget, this is going to make travel planning so much easier and stress-free. I can’t wait to try it out for my next adventure! #genAIandHumanities #AIandTravel #SmartTravel #Expedia

Personalization is Reshaping the Travel Industry: Here’s How 🌍✈️ In today’s fast-evolving digital landscape, personalization is no longer a luxury—it's an expectation. The travel industry is at the forefront of this transformation, leveraging advanced technologies to deliver highly tailored experiences that cater to individual preferences, needs, and desires. 🔹 AI-Driven Itineraries: Artificial Intelligence is revolutionizing how travelers plan their journeys. From suggesting destinations based on past trips to customizing itineraries that align with personal interests, AI is making travel planning more intuitive and enjoyable. 🔹 Hyper-Personalized Marketing: Travel companies are utilizing data analytics to offer personalized recommendations. By analyzing browsing history, booking patterns, and social media behavior, they can deliver targeted offers and suggestions that resonate with each traveler. 🔹 Customized Travel Experiences: The demand for unique, personalized experiences is growing. Whether it’s curated local tours, tailored accommodation options, or dining experiences based on dietary preferences, travelers today seek experiences that reflect their individual tastes. 🔹 Dynamic Pricing Models: Personalization is also impacting pricing strategies. Travel companies are now using dynamic pricing models to offer customized pricing based on user behavior, preferences, and real-time demand. 🔹 Enhanced Customer Engagement: Through personalized communication channels, travel companies are building stronger relationships with their customers. From personalized email campaigns to real-time assistance via chatbots, the focus is on delivering a seamless and personalized customer journey. As the travel industry continues to innovate, personalization will play an increasingly crucial role in how we explore the world. The future of travel is not just about where we go, but how tailored the journey can be to our unique desires and preferences. Are you ready to experience the next level of personalized travel? 🌟

In today's bustling travel landscape, decision-making can be overwhelming. Accenture's findings reveal a staggering 73% abandonment rate for hotel bookings due to complexity. Enter Gen AI - a game-changer in travel planning. With personalized recommendations and proactive trip management, Gen AI transforms the travel experience. Marriott's RENAI at Renaissance hotels showcases its potential. Embracing Gen AI not only boosts customer engagement and loyalty but also revolutionizes marketing strategies for a more tailored and intuitive approach. #GenAI #TravelRevolution #PersonalizedExperience #CustomerEngagement

🚀 My Deep-Deep into AI- Driven Travel Personalization: - Understand Your Travelers: In the world of travel personalization, one itinerary doesn't fit all. Dive deep into data analytics to grasp traveler preferences, habits, and desires. It’s about understanding their travel histories, preferred activities, and the experiences they seek. - Tailor the Journey: With insights in hand, the next step is to use AI to tailor travel experiences that resonate on a personal level. Avoid generic offers; instead, create bespoke journeys that speak to individual needs and enhance satisfaction. - Leverage Predictive Analytics: Harness powerful AI tools to predict future travel trends. Use these insights to anticipate customer desires before they even express them, turning potential interest into confirmed bookings. - Master Content Personalization: Whether it’s personalized emails, app notifications, or website content, ensure every touchpoint is meaningful. Use AI tools to dynamically generate content that speaks directly to each traveler’s tastes and interests. - Engage with Smart Assistants: Smart assistants equipped with AI can declutter the booking process, offering travelers concierge-level service and instant responses. Leverage these tools to provide seamless customer service and enhance the overall experience. - Measure Your Impact: Remember, what isn’t measured, isn’t improved. Use AI to track the effectiveness of personalization strategies, learning from data patterns, and refining your approach for better outcomes. Cost: Implementing AI-driven personalization may seem costly upfront, but the return in customer satisfaction and loyalty is invaluable. It’s a strategic investment in creating unforgettable travel experiences. Revenue: By effectively embracing AI, not only can businesses boost traveler retention and advocacy, but they also stand to gain a significant increase in bookings and revenue streams. In the travel industry, personalization powered by AI isn't just a trend; it's a transformative shift. Embrace it, and transform every journey into a unique adventure that speaks to the heart of each traveler.

What if Google's dominance in travel search is actually the best thing that could happen to your travel brand? Most companies see Google's dominance and panic. But here's what's actually happening: @Lily Ray recently shared the eye-opening graph below, showing Google Travel's visibility has risen dramatically since 2019. It now dominates over 750,000 travel-related searches in the US alone. Yes, that number might seem alarming. Yet our experience reveals something different: For most transactions, Google acts as the discovery platform—not the booking agent. Smart travel brands are already using this shift by enhancing their presence in Google’s ecosystem. After that, the key is focusing on what Google can't replicate: 🐼 Deeply personalized experiences that build long-term loyalty Build recommendation engines that learn from customer’s booking history. Create customized itineraries based on user preferences and behavior patterns. Think about the entire lifecycle, not just the moment. 🐼 Engaging brand storytelling that hooks customers from the first click Share authentic customer stories and destination insights that go beyond basic travel info. Create content that connects emotionally, not just transactionally. Think about the entire conversion, not just the click. 🐼 Unique content that speaks directly to your audience’s desires Develop specific content for different traveler segments. A luxury spa seeker needs different information than a budget backpacker. Think about the person, not just another user. Google can’t replace the human touch. Building strong customer relationships will always set you apart. Brands that adapt will win more customers, but only if they act now. Focus on refining your travel content, optimizing for local searches, and delivering personalized post-click travel experiences—before your competition leaves you behind.

Expedia Group’s new CEO, Ariane Gorin, took the stage at EXPLORE today, and laid out our vision. She was accompanied by our other innovative leaders, like Rathi Murthy. In terms of leading the global travel industry to the next level, our team took it up a notch with our 2024 Spring Release 🤯🌟✈️ 📱Meet Romie: The AI-powered travel agent, concierge, and personal assistant who streamlines trip planning and ensures everyone's preferences are considered (even extracting data from group texts)! 🏨 Hotel Partner Product Innovations: Fraud Prevention as a Service (FPaaS), Advertiser Funded Loyalty, Optimized Distribution for Hoteliers, and Guest Experience recommendations powered by AI. 🏬 Introducing Travel Shops: A revolutionary e-commerce product that transforms content creator’s posts and stories into shoppable experiences. Ever wanted to shop an influencer’s favorite travel destinations? Now it's possible. Full details here: https://lnkd.in/g5UTMPfr #expedia #expediagroup #romie #genai #egEXPLORE #AI #traveltech

Exciting developments in the travel industry! Booking.com has recently unveiled a suite of AI-powered features designed to streamline and personalize the travel planning experience. 🤖 These features have been intergrated to make travel planning more intuitive and user-friendly. 😊 ▪️Smart Filter - Allows travelers to describe their ideal property in natural language, enabling the AI to apply relevant filters and present tailored accommodation options.🏞 ▪️Property Q&A - Enables users to ask specific questions about properties, with AI retrieving concise answers from listings, reviews, and photos, facilitating informed booking decisions. 📸 ▪️Review Summaries - Provides distilled insights from numerous reviews, highlighting aspects that matter most to travelers, such as parking availability or wheelchair accessibility. ♿️ These features are currently available in the United States, United Kingdom, Australia, New Zealand, and Singapore via the mobile app, with plans for broader rollout in the coming months. 🌎 As Joe Futty, VP of Product Marketplace at Booking.com, stated, "With GenAI, we’re not just enhancing the trip planning process—we’re facilitating more tailored experiences that adapt and respond to travelers’ needs faster than ever before." Incorporating AI into business operations isn't just a trend—it's a transformative approach to delivering personalized and efficient customer experiences. Integrating AI can unlock new levels of engagement and satisfaction for your clients. Why does this matters for your #business? Harnessing #technology like this isn’t just about staying current—it’s about meeting your customers where they are, anticipating their needs, and creating an experience that feels effortless. Are you ready to see how #ai could transform your business? The tools are out there—it's time to explore what they can do for you. If you would like to discuss this further - then let's connect.

Will Romie - Expedia Group AI Assistant Replace Human Travel Agents? 🤖 💼 Last month, Expedia Group unveiled Romie, an AI tool that is your travel agent and personal assistant all rolled into one. ➡ Romie'sCapabilities 🧠 -Multi-Platform Presence: Romie can join SMS group chats, read messages outside the Expedia app, pull information from emails, and suggest activities and restaurants near your accommodation. -Personalized Preferences: It notes traveler preferences for boutique hotels, food choices, and even traveling with pets. -Proactive Alerts: It monitors weather disruptions and offers alternative plans and indoor activities. ➡ RealHumanTravelAgentCapabilities 👨 -Personal Relationships: Building personal connections and understanding unique preferences is a forte for human travel agents. -Crisis Management: Offering support and solutions during unexpected travel disruptions, leveraging human intuition and experience. -Trust and Empathy: Many travelers still prefer the trust and empathy that comes from interacting with a real person. ➡ Expedia's Stance 🗣 Expedia's spokesperson mentioned that Romie is not meant to replace human agents but to assist those who either don't have access to an advisor or prefer not to use one. ➡ My Thoughts 💭 While it's true that Romie is for those who prefer not to use travel agents but not for the first case. A quick Google search can help locate travel agents near your location. While some customers will appreciate the efficiency and convenience of AI, others will continue to value the personalized service provided by human agents. AI like Romie can handle routine tasks and provide efficient, real-time, personalized recommendations, but it still can't beat human experience and empathy. Additionally, privacy is a significant concern for many people, as AI will need to read all messages to provide personalized assistance. The future of travel planning will likely involve a harmonious blend of AI and human expertise, ensuring that travelers receive the best of both worlds. #Share your thoughts 🤔 #TravelTech #AI #CustomerExperience #Expedia

Welcome to BYRDLI: Your Link-in-Bio Travel Club. Today, we are SO excited to unveil BYRDLI, the evolution of Zoku Travel, designed to further revolutionise how creators engage with travel. BYRDLI isn’t just a rebrand. It’s an entirely new era. With our all-in-one platform, creators can build customisable Link-in-Bio Travel Clubs where their audience can explore, connect, and book exclusive trips. It offers everything creators need in one place: content feeds, integrated marketing tools, product builders, customized booking engines, real-time attribution, and advanced analytics. No more juggling platforms—BYRDLI transforms your bio link into a full-fledged Travel Club that directly connects your community to your curated experiences. And we’re just getting started. More features are dropping in the coming weeks, making it easier than ever for creators to grow and scale their brands. This isn’t just about sharing travel; it’s about reshaping how creators thrive in today’s digital economy. If you’re a creator, travel guru, or independent travel advisor who loves sharing travel experiences, build your Link-in-Bio Travel Club today with BYRDLI. Turn your followers into travelers > BYRDLI.com #SaaS #traveltechnology #creatoreconomy #creator #content #travelandleisure #travelindustry #linkinbio #socialcommerce #traveldistribution #tech #technologynews #community