What are unified communications? As workplaces evolve, businesses seek solutions for effective communication with teammates and customers. Unified communications provide employees with access to various communication channels to meet their needs, both internally and in customer-facing situations. This means that employees need access to multiple communication channels. If you want to learn more about this topic, Zoom has a great article that explains it in detail and shows how their platform simplifies the process: https://lnkd.in/gGQhXZWJ