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Just finished Leveraging AI in Contact Centers: Overcoming Volume and Improving Customer Experience! Check it out: https://lnkd.in/gfK3tRGZ #contactcentertechnology #artificialintelligenceforbusiness #contactcentermanagement

Just finished Leveraging AI in Contact Centers: Overcoming Volume and Improving Customer Experience! Check it out: https://lnkd.in/degCuJCm #contactcentertechnology #artificialintelligenceforbusiness #contactcentermanagement

As AI becomes more integrated into our business processes, we're entering a new era of customer relationships. It's no longer just about human-to-human interactions—we need to master human-to-AI relationships too. In a recent article, Christian Rolland, SVP of Modern Infrastructure, discusses how this shift will impact customer service and experience. How is your organization preparing for this new paradigm? The Macro Impact of AI: Navigating the Future of Enterprise Technology - Part 1 of 2 https://hubs.li/Q02VTKVp0

📊 Feedback from Real-World Customer Data Is Essential 📊 That’s if you want to consistently improve your AI product. Here’s why: 🌍 Real-World Calibration: Laboratory datasets can yield promising results, but real customer data provides the true measure of your algorithm's effectiveness. 📈 Accurate Metrics: Incorporating real data into your measurement metrics ensures your AI performs well in practical scenarios, not just controlled environments. 🚀 Continuous Improvement: Establish a robust feedback loop using real customer data to iteratively enhance your AI product's performance and relevance. Ensure your AI thrives in real-world applications by measuring its impact where it matters most—among your customers. #qualityassurance #datastrategy #feedbackculture

Just finished "Leveraging AI in Contact Centers: Overcoming Volume and Improving Customer Experience" by Blake Morgan! Check it out: https://lnkd.in/eFBAnRXk #contactcentertechnology, #artificialintelligenceforbusiness, #contactcentermanagement. The best use cases and examples of real world AI implementations!

I'm on a mission to help make AI more accessible. It can feel overwhelming with all of the buzzwords, technical jargon and new tools popping up daily. But I honestly believe AI doesn’t have to be intimidating. Here are two terms reshaping how businesses work... Retrieval Augmented Generation (RAG) and vector databases. RAG is like having a superpowered assistant. It finds the exact information you need (from documents, files, or databases) and presents it in clear, actionable ways. Vector databases are all about making connections. They go beyond surface-level data to understand relationships, helping businesses make smarter recommendations and decisions. Why should people care? Because these tools are already driving real results, more personalized customer experiences, faster decision-making, and fewer wasted hours on repetitive tasks. But like any good system - It needs to be setup properly to deliver real value. Dive into the full article... #AIForEveryone #MakingAIAccessible #BetterFasterCheaper #AIExplained

#ASIACELL_CONNECTED. Just finished the course “Leveraging AI in Contact Centers: Overcoming Volume and Improving Customer Experience” by Blake Morgan! Check it out: https://lnkd.in/eyWuYCWu #contactcentertechnology #artificialintelligenceforbusiness #contactcentermanagement.

Ready to Supercharge your Small Business with AI? Learn essential tips and strategies to effectively integrate Artificial Intelligence into your business operations and customer interactions. Are you ready to innovate and grow? Don’t miss out – read our latest insights now! #artificialintelligence #aiforsmallbusiness #artificialintelligencetips #cynoteck

"Is your business drowning in data? 🌊 Continuous Intelligence is the solution! 💡 Imagine having real-time insights that empower you to make data-driven decisions instantly. CI leverages AI and machine learning to continuously analyze vast datasets, uncovering patterns and trends that can significantly impact your business. Benefits of CI: Real-time insights: Stay ahead of the curve with up-to-the-minute information. Enhanced decision-making: Make informed choices based on accurate data. Improved operational efficiency: Optimize processes and reduce costs. Increased customer satisfaction: Deliver personalized experiences. Is your organization ready to harness the power of Continuous Intelligence? Let's discuss how this transformative technology can drive your success. #ContinuousIntelligence #AI #MachineLearning #DataAnalytics #BusinessIntelligence"

Whether you’re just learning about AI capabilities or you’re already using the technology, this guide can help you visualize a plan to embrace the benefits of AI in government. Learn how your organization can increase employee efficiency, improve citizen trust, and better serve the public.