e360’s Post

In our recent webinar, Cohere Co-Founder Ivan Zhang and Atomicwork CEO Vijay Rayapati teamed up to reveal how AI can power a new generation of workflow automation. From streamlining business processes to advanced information retrieval, their discussion tackled challenges like information fragmentation, request management, and safety guardrails. Discover how focusing on high-value tasks can enhance efficiency, reduce complexity, and elevate service management. Missed the webinar? No worries. Watch the recording now or read the highlights and get the details on workflow automation with AI. https://lnkd.in/eBUtJ_5j

It’s all about connecting the dots.

I'm on a mission to help make AI more accessible. It can feel overwhelming with all of the buzzwords, technical jargon and new tools popping up daily. But I honestly believe AI doesn’t have to be intimidating. Here are two terms reshaping how businesses work... Retrieval Augmented Generation (RAG) and vector databases. RAG is like having a superpowered assistant. It finds the exact information you need (from documents, files, or databases) and presents it in clear, actionable ways. Vector databases are all about making connections. They go beyond surface-level data to understand relationships, helping businesses make smarter recommendations and decisions. Why should people care? Because these tools are already driving real results, more personalized customer experiences, faster decision-making, and fewer wasted hours on repetitive tasks. But like any good system - It needs to be setup properly to deliver real value. Dive into the full article... #AIForEveryone #MakingAIAccessible #BetterFasterCheaper #AIExplained

Navigating the landscape of AI in customer service? It’s more vital than ever to prioritize personalization and emotional intelligence. As we integrate AI technology, customers expect tailored interactions. Yet, many businesses struggle due to limited data analysis. Are you asking the right questions? 🤔 Here’s what I've found: 1

What if your business could make smarter decisions, faster, with less effort? In our latest blog post, we break down the complexities of advanced AI systems like Retrieval Augmented Generation (RAG) and vector databases in simple, practical terms. They’re tools that can help your business: ✅ Deliver better customer experiences by providing accurate, data-driven answers instantly. ✅ Make smarter, faster decisions by connecting the dots traditional systems might miss. ✅ Save time and resources with systems designed to enhance efficiency and reduce manual work. We break down these concepts in the following article: https://wix.to/MZqhJAW #AIForBusiness #EfficiencyBoost #BetterFasterCheaper #DigitalTransformation #AIConsulting #DigitalTransformation #BusinessAutomation

64% of consumers want chatbots to provide the same quality of service as a human customer service agent.  But how close are we to making this a reality? Join our live webinar on Humanizing the digital 2.0 - AI at the Core of CX to understand how an ‘AI + Human’ approach can establish a lasting impression on your customer.   What’s in store for you? - How can you enable a technology ecosystem with AI at the Core for better CX? - How can Gen-AI augment regular agents to become Super Agents? - How can automation reduce cost, de-risk operations, and improve efficiencies? Finally, how to maintain a Human + AI balance without compromising on CX   Save the date for Wednesday, 28th February 2024, at 9:30 PM IST \

📊 Feedback from Real-World Customer Data Is Essential 📊 That’s if you want to consistently improve your AI product. Here’s why: 🌍 Real-World Calibration: Laboratory datasets can yield promising results, but real customer data provides the true measure of your algorithm's effectiveness. 📈 Accurate Metrics: Incorporating real data into your measurement metrics ensures your AI performs well in practical scenarios, not just controlled environments. 🚀 Continuous Improvement: Establish a robust feedback loop using real customer data to iteratively enhance your AI product's performance and relevance. Ensure your AI thrives in real-world applications by measuring its impact where it matters most—among your customers. #qualityassurance #datastrategy #feedbackculture

64% of consumers want chatbots to provide the same quality of service as a human customer service agent.  But how close are we to making this a reality? Join our live webinar on Humanizing the digital 2.0 - AI at the Core of CX to understand how an ‘AI + Human’ approach can establish a lasting impression on your customer.   What’s in store for you? - How can you enable a technology ecosystem with AI at the Core for better CX? - How can Gen-AI augment regular agents to become Super Agents? - How can automation reduce cost, de-risk operations, and improve efficiencies? Finally, how to maintain a Human + AI balance without compromising on CX   Save the date for Wednesday, 28th February 2024, at 9:30 PM IST \

So excited to share our newest guide on using AI to improve call recording in businesses! It's packed with insights on leveraging voice data for better compliance and customer understanding. An excellent read for anyone interested in the future of tech in business. #EnterpriseAI #AI #Uniphore

✨ Exciting News! StoRegister 3.0 “Sleek” has arrived, powered by AI for next-level self-storage management! Smarter automation, powerful insights, and a streamlined interface make running operations easier than ever. Don’t miss out on the future of self-storage—check out StoRegister 3.0 and see the difference! #StoRegister #AI #SelfStorage #Innovation