Halo Business Consulting’s Post

The Summer* of Sport is Here! 🌞🏅 With the kick-off of Euro 2024 just hours away, and events like the Olympics, Wimbledon, and The Open all taking place over the next couple of months, we know how vital sport is to the hospitality industry. Great facilities for watching sport can transform a venue into the go-to destination for customers and guests who can't attend the events in person. Whether it's a cosy pub showing football, a hotel offering an exclusive Olympics viewing experience, or a stylish roof terrace bar with big screens for Wimbledon, the right setup can be very appealing. Yet, how often do venues get it wrong by having the sound at the wrong volume, or by having the wrong TV package? Likewise, how does it make you feel when a pub that doesn't normally do table service actively offers it during busy sports events so that you don't miss a crucial moment? Simple gestures done right can make all the difference. At Halo, we’re passionate about helping hospitality venues really understand the customer journey so that they can confidently promote and deliver the very best experiences. We help our clients continuously improve their processes to ensure guest loyalty and drive revenue and profitability. *Although it really doesn't feel like Summer in the UK right now... #Euro2024 #ParisOlympics #Wimbledon #Hospitality #SummerOfSport #CustomerExperience

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