Greg Campbell’s Post

🚀 Restaurant Employee Onboarding! 🚀 We have completed another successful onboarding for a restaurant chain, and this one was all about absolute customization. At SincX Learn, we dig deeper to create training that fits your needs. Here’s how we delivered: ✅ On-Site Video Shoot: The customer wanted real training that resonated with their staff. We shot videos on location with their team, ensuring the content was highly relevant and practical. ✅ Custom Training Modules: We built specific courses on food safety, customer service, and operational roles based on the restaurant’s processes and procedures. ✅ Mobile-First Flexibility: Employees completed training on their phones via the SincX Learn App, making it easy to learn on the go without affecting their schedules. ✅ Seamless Integration: We worked with leadership to roll everything out smoothly, with zero disruption to daily operations. ✅ Immediate Impact: New hires felt confident from day one, and managers immediately saw a noticeable performance improvement. Let's connect if your restaurant needs customized training. Check this out: https://lnkd.in/gF4eCeSb #CustomTraining #VideoLearning #RestaurantOnboarding #Elearning #SincXLearn #TrainingThatWorks

Streamline your onboarding process! Employees can access their certificates immediately after completing ACE Food Handler courses.

Having a ton of conversations about training in the restaurant space lately. It's so exciting to see that people are finally focused on this category and how to improve the experience for owner's and employees. This all starts with what you measure matters. The best training programs identify the gaps in onboarding, development and ongoing reinforcement for the various members of the team. This can be something as simple as helping to train on the process of opening the restaurant up for business each day by turning on the lights and unlocking the door, to something more complex like training around beverage or sides attachment rate to entrees (thus having a meaningful impact on employee compensation via tips and driving a better guest experience and check average). It's critical for restaurants to be looking for partners that not only provide the technology platform to track and identify training opportunities (by integrating with your other systems like POS, onboarding etc.) but to be able to provide functional learning expertise to help you build out the training(s) that you need. These are often very different skillsets. I would also highly orient towards those who work or have worked in the Restaurant/Cannabis space as the employee communities there are a bit different (language requirements, turnover etc. ) are materially different than traditional large scale enterprise populations.

Some results helped operators achieve with eLearning: 1️⃣ A restaurant chain that cut training costs over 70% with online training. 2️⃣ A restaurant chain that reduced turnover by 38% with an eLearning onboarding program. 3️⃣ A restaurant chain that improved guest satisfaction scores with a hospitality focused onboarding program. Check out our high impact, low cost onboarding courses and start onboarding new-hires consistently. email bduprey@restaurantplaybooks.com to learn more!

#CaseStudy - A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. It offers a variety of advantages like simplified training, consistency, a faster learning curve, and reduced stress. Read about the benefits here: https://lnkd.in/e5zRcJXy #StreamlinedMenu #Efficiency #Onboarding

𝗧𝗵𝗲 𝘃𝗮𝗹𝘂𝗲 𝗼𝗳 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺 𝗟𝗠𝗦:   WKS Restaurant Group came to Intuition with the ambition to redesign their employee learning protocol.   Up to that point, learning was provided on an ad-hoc basis, and often fell to the responsibility of line managers with varying degrees of onboarding experience. This case-by-case approach to learning contributed to a number of challenges, including inconsistent learning, poor performance, and high turnover.   The end solution was WKS+, a bespoke LMS configuration offering restaurant workers the ability to seamlessly access essential learning and onboarding materials from the comfort of their mobile device.   Here are some key stats from the project:

🚀 Transforming Employee Training in the quick-serve restaurant Industry with TekStream Solutions! 🍔 As an AWS partner, we understand the unique challenges facing the quick-serve restaurant sector. Recently, we had the privilege of partnering with a leading QSR brand to revolutionize their employee training program, and the results speak for themselves! 🔍 The Challenge: Our client needed a way to effectively present complex procedural information to new employees while ensuring a consistent and engaging user experience across all devices. They wanted a solution that was not only adaptable for future initiatives but also capable of delivering training in multiple languages. ✨ The Solution: We developed a custom-built Restaurant Learning Experience application that transformed their training approach. Key features include: -Intuitive user interface designed for ease of use -Streamlined access to procedures in just three clicks -Robust search capabilities for quick information retrieval -Customizable training plans tailored to individual roles -Comprehensive content available in both English and Spanish 📈 The Impact: The pilot launched in 200 stores led to an incredible 98% recommendation rate for a company-wide rollout! This success was made possible by our collaborative approach, integrating seamlessly with their existing systems and continuously refining the platform based on user feedback. 💡 Why Partner with TekStream Solutions? We understand the complexities of the restaurant industry and can provide tailored solutions that fit your technology infrastructure. Our proven track record in creating scalable, effective training platforms means that you can focus on your core business while we handle the tech. 🤔 Question for You: What other industries do you think could benefit from faster training solutions due to high turnover rates? Share your thoughts! Let’s connect and explore how we can drive innovation together! #DigitalTransformation #AWSPartners #TekStream #TrainingSolutions

Training isn't just about onboarding. When done right, it's an iterative process that helps expand staff capacity, improve performance, and deliver on brand promise. So how do you apply training in ways that deliver results and fill the gaps in your organization's performance? Excited to join Bridget Siegel, COO of Hart House for our upcoming webinar with Opus Training to talk about how to track the impact of a training program on performance, and also how to leverage operational data to deliver more targeted training. https://lnkd.in/e54iAmcC

What are the costs of not properly training our restaurant teams? As any restaurateur will tell you, training staff correctly is ESSENTIAL to the success of your restaurant. Onboarding and training are priority #1 for new hires. We spend weeks onboarding and then spend multiple months continuing to train our teams so they know how to do things accurately according to our mission and programs. When we fall short of our standards, we see it in guest feedback, employee morale, and controllable costs. When training doesn’t happen well, the losses add up - think about it - the cost of refunded orders, of making a dish incorrectly and having to make it again, of giving the wrong order to the wrong delivery driver, and ultimately, of guests not returning. My advice to anyone beginning their journey in the restaurant industry/as a restaurateur: INVEST IN TRAINING. My advice to myself, STOP FALLING SHORT OF WHAT I KNOW CREATES VALUE. #training #restaurantindustry #creatingvalue #trainingstaff #companystandards

Training employees to do their jobs well and developing their skills directly impacts your bottom line.  But, how specifically can you illustrate the value? Take a look at our latest blog to learn how you can track the measurable impact of delivering training that creates star employees and keeps them engaged long-term: https://lnkd.in/eZRYsfKs