Gaurav Harode’s Post

Here’s a peek inside a personalized customer service training session at a coffee shop just before their grand opening. We focused on the core of any successful B2C business: customer connection and creating a memorable experience to establish a strong repeat customer base. Ready to invest in your team? DM us to learn more. #CustomerService #DiscoverYourSwagger #SwaggerInstitute #TrainingDay #ConnectingWithCustomers #ServiceExcellence #CustomerExperience #SmallBusinessSupport #ServiceWithASmile

🎣 To get existing customers to refer your product, it needs to be good. Your product has to solve your user’s problems well and provide a great customer experience. Next, when building a customer referral program, consider these three things: ✔ Transparency ✔ Ease of use ✔ Enticing incentives We look at each of these components in detail (and more!) in this article: https://bit.ly/3zUm1e9 #partnerships #B2BSaaS #referral

D2C brands: Did you know that reducing customer churn by just 5% can increase profits by 25-95%? Focus on retention strategies alongside acquisition for sustainable growth. #D2CGrowth #CustomerRetention

How do you ensure a customer feels valued and loyal from the get-go? By prioritizing onboarding, service, and touchpoints, you can build trust, integrity, and open doors to value-added selling. #AccountBasedSelling #B2BMarketing #B2BCX #QuantumAge

Protect your reputation... Bad customer support is the fastest way to ruin your brand value. Customer support is the heart of brand perception, in B2B and B2C. 13% of customers will tell an average of 15 people. Negative feedback multiplies quickly! Investing in customer support isn't optional, it's essential. Good customer support not only retains customers, it builds your reputation and attracts new ones. #customersupport #customerservice

Frustrated Customers = Lost Business? Empower your brand with expert call center support! Turn frowns into loyal fans. Boost customer retention & sales. Get 24/7 coverage & valuable insights. Don't miss out. Invest in your customer's happiness! #bpo #foodandbeverageindustry #callcenter

According to new research from the Wharton School of Business, referred customers can bring upwards of 57% more customers than non-referred customers, which demonstrates why it's important to look beyond the traditional customer lifetime value metrics. #b2c #saleseffectiveness #customeracquisition https://bit.ly/4gITv09

Protect your reputation. Invest in customer support from day one. It's the cornerstone of brand perception, crucial to both B2B and B2C. Poor service leads to 13% of customers sharing complaints with 15+ people. Negative feedback escalates quickly! Customer support isn't optional. It's imperative. Invest in it early on. Retain existing customers. Lure new ones with your solid reputation. Data source: Qualtrics #customerservice #customersupport

🌞Ready to conquer the competition and build a loyal customer base? Let's embark on this journey together. ✅ Email me at provirtuososolutions@gmail.com to learn how we can help you thrive in a competitive marketplace. #virtualassistant#Virtualworld #virtual #virtualassistantservices #virtualassistant 😊