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Take charge of your resource workloads and optimize for better utilization. Streamline your client management and tap into global markets! Start your 15-day free trial and experience the difference! #ProLegion #ITBusinessGrowth #VendorManagement #ResourceManagement #Hiring #HiringITResources #ITJobs

Discover how mastering technical skills and leveraging advanced technologies can fortify your client relationships. This guide provides senior tech professionals with essential strategies for optimising performance, ensuring security, automating processes, providing clear documentation, troubleshooting effectively, and delivering scalable solutions. Elevate your technical expertise to drive client satisfaction and long-term success. #LibranIT #TechRoles #NSW #Hiring

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We are seeking an experienced and dedicated Performance Manager This role is responsible for identify, drive, support and facilitate efficient & effective transformations/changes - from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. Ensure definition and deployment of business-relevant key measurements. Pro-actively analyze and propose improvements to processes, ways of working, workflows, operations, and organizations. Key Responsibilities   ·        Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at improved customer experience, network performance. ·        Accountable for WO / ticket / alarm reduction initiatives per contract ·        Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. ·        Validate and analyze the network performance reports & prepare action plan for network improvement. ·        Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. ·        Propose and ensure best practices are followed within all related functions ·        Perform KPI Trend monitoring and post-deviation analysis. ·        Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. ·        Drive maintains and track actions undertaken to drive improvements following governance methods. ·        Identify SPOF and drive mitigation plans to minimize impact. ·        Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. ·        Collaborate with Data Analytics teams to build models to drive prescriptive insights. ·        Propose predictive analytic model based on alarms/outages, QoS based on Capacity & Utilization trends. ·        To continuously engage the operations team and other teams to provide timely closure for actions. ·        To prioritize problems based on the risk, impact and severity. ·        Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. Qualification & Experience   ·        Strong knowledge of passive network elements and electromechanical systems. ·        Excellent problem-solving and troubleshooting abilities. ·        Strong communication and interpersonal skills. ·        Proficiency in using maintenance tools and equipment. ·        Must have ability to drive the projects data analytic and analyze ·        Knowledge of Service Related KPI’s and User perception understanding ·        Ability to perform new Project ORQ (operation request) assessment & KPI analysis after new change implementation in network. #NETWORK #PERFORMANCE #MANAGER #TRANSFORMATION #KSA #HIRING

DVA is not associated with this job post. Automation Technical Account Manager, Brazil https://lnkd.in/gDGSzJFd What you will do Support enterprise customers implementing containerized and platform automation solutions Quickly learn new technologies, including topics such as container orchestration, container registries, container creation strategies, Operating System and routine activity automation. Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities. Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies. Attain Trusted Advisor status with both key business and technical decision makers. Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs... #jobboard #jobs #job #jobsearch #hiring #employment #nowhiring #jobboards #jobseekers #jobshiring #jobalert #wearehiring #work #jobposting #recruitment #jobhunt #design #jobsearching #vajob #temporarywork #staffing #graduates #executiveassistant #hotjobs #graduates #career #wfh #career #hiring #cfbr

Technical Account Managers who wait to react are already too late. A TAM’s job is to see what’s coming before it happens. When they anticipate challenges, they can create a plan to turn them into opportunities. It’s about being a strategic advisor, not just a problem solver. It’s about being proactive, not reactive. The value TAMs provide is in guiding customers to long-term success. Great TAMs don’t wait for issues, they drive solutions and product growth proactively. That’s how Technical Account Managers showcase their impact. #TechnicalAccountManagement #TAM #CustomerSuccess #ProfessionalServices

Friends and colleagues: Are you looking for a #unicornhire 🦄 who can drive success in sales, enterprise strategy, services delivery, customer success, and industry analysis capacities? If so, please reach out! Returning to independent consulting over the last three years has been a welcomed and #skillbuilding pivot. Now, I'm seeking to rejoin a world class firm where I can apply roughly two decades of delivering #measureableresults to enterprise software and professional services customers. Among roles I am a "hit the ground running" fit for are: (*) New (hunter mindset) and existing logo sales in professional services, hyperscaler, and/or software spaces; (*) Strategy-centric C-suite advisor enabling end-to-end enterprise transformation; (*) Customer success partner delivering #customerROI, renewals, and referenceability; (*) Outcomes-focused project manager, program manager, and/or professional services delivery executive roles; and (*) Gartner/Forrester-esque software industry analyst who pairs deep industry experience with an academic background entailing peer-reviewed research and quantitative analysis. Denver-based, I'm available for travel as needed. Thanks for keeping me in mind for opportunities in your network! #enterprisestrategy #servicesdelivery #customersuccess #industryanalysis #softwareanalysis #strategycentric #professionalservices #executiveadvisor #csuiteadvisor #customersuccess #customersuccesspartner #customerrenewals #projectmanager #programmanager #deliveryexecutive #softwareindustryanalyst #hyperscalers #enterprisetransformation

🎉 Exciting News! 🎉 We are thrilled to announce the General Availability (GA) of the Billing APIs! This milestone marks a significant achievement for our team, reflecting our dedication to enhancing customer experiences and optimizing billing processes. We have successfully GA'ed over 150 APIs across 28 resources and 4 SDKs. These APIs have been enhanced with newer versions to provide better performance and a smoother user experience across all customer channels. Key features include: - Support for roles like Global Administrator, Global Reader, and Billing Administrator. - Improved navigation with pagination across all APIs. - New Billing Requests resource for compliant actions without needing access to the requester. - Enterprise Agreement APIs are live now. - Boosted filter capabilities for better performance on our portals. - Faster response times and smoother transactions. Explore more.. https://lnkd.in/g9-75tx6 A huge thank you to the incredible engineering team for their dedication and hard work in making this release possible. Let's continue pushing the envelope and making sure our customers are happy! 🚀 #Billing #APIs #GeneralAvailability #CustomerExperience #Azure

Ever wondered why Technical Account Managers (TAMs) are an essential asset for any organization? Let me break it down for you in simple terms! 1. Bridge between Tech and Business: TAMs serve as a crucial link between the technical aspects of a product/service and its business objectives. They translate complex technical jargon into understandable insights for both internal teams and external clients. 2. Customer Success Champions: TAMs are dedicated to ensuring the success of the customers they serve. They proactively engage with clients, understand their needs, and provide personalized solutions to drive maximum value from the product/service. 3. Problem Solvers Extraordinaire: When issues arise, TAMs are there to save the day! They guide the customer through their technical challenges, coordinate with various teams internally, and ensure timely resolution, keeping customers happy and satisfied. 4. Strategic Advisors: TAMs don't just react to problems; they also anticipate future needs and opportunities. By understanding customer goals and industry trends, they provide strategic guidance to help clients stay ahead of the curve. 5. Driving Adoption and Growth: TAMs play a pivotal role in driving product/service adoption and expansion within client organizations. By demonstrating value and ROI, they foster long-term partnerships and drive revenue growth. In essence, Technical Account Managers are the unsung heroes behind the scenes, ensuring smooth operations, happy customers, and sustainable growth for organizations. So, next time you see a TAM in action, give them a virtual high-five! 🙌 #TechnicalAccountManager #CustomerSuccess #TechHeroes #BusinessSuccess Feel free to share your thoughts or experiences with TAMs in the comments below!

For IT professionals working in the banking sector, there is no more daunting task than a large-scale IT deployment. In an industry with ever-changing regulations and minimal tolerance for downtime or service interruption, Warren Achman, Enterprise Sales Executive at Synergy IT, breaks down the key considerations before you take on this challenge: 1. Detailed Pre-Deployment Planning: This involves conducting a thorough assessment of the project's scope, understanding the unique requirements of each site, and identifying potential challenges. A well-thought-out plan ensures that all bases are covered, reducing the likelihood of unexpected issues during execution. 2. Collaboration and Communication: Clear communication and collaboration with all stakeholders are crucial. With direct access to all on-site engineers, we can effectively engage with on-site personnel, IT teams, and external partners, ensuring alignment of expectations and keeping everyone on the same page. 3. Leveraging a Strong Partner Network: Having access to a robust network of partners can make a significant difference in the success of a deployment. This network is particularly valuable in handling site-specific challenges and ensuring consistency across locations. 4. Seamless Execution: On the day of execution, coordination is key. Detailed planning should translate into a well-orchestrated operation where every team member knows their role and responsibilities. Ensuring that all tools and resources are in place ahead of time can ensure a smooth deployment process. 5. Comprehensive Post-Deployment Support: The deployment process doesn’t end once the new system is up and running. Immediate post-deployment support is essential to address any issues that may arise and to ensure the system functions as intended. This support helps in quickly resolving any disruptions. Read the full article on our website for more tips and guidance on large-scale IT deployments. #itinfrastructure #itmanagement #itstrategy #itdeployment #techdeployment #deployment