FBSPL’s Post

🌍 Understanding Gen Z’s Expectations in Insurance 📱 As Gen Z emerges as a key demographic, their demand for digital-first, transparent, and personalised services is reshaping the insurance landscape. This article offers valuable insights into how insurers are adapting to meet these evolving needs. At Wesurance, we’re excited to witness how technology is enabling the industry to align with these shifts and better serve this new generation of customers. 🔗 Discover more in the full article: https://lnkd.in/eNFWgssa #GenZ #Insurance #InsurTech #CustomerExperience #Innovation #DigitalTransformation

Insurance companies must undergo digital transformation to stay competitive. But how?   We’ve identified three important steps: 👉 Increase your organization’s potential to compete at scale by offering products and services that improve customer acquisition and retention. 👉 Use the framework of the three “M”s – mindset, measures, and mechanics – to prepare your leaders for the transformation journey.  👉 Meet customers' expectations promptly by implementing strategies that focus on long-term retention of your clients. During an interview with Insurance Insider, our CEO Alex Adamopoulos discussed the risks insurers face in digital transformation. Within the insurance industry, digital transformation is more than a buzzword. Learn more: https://lnkd.in/eYf7jTTv   #OwnYourTransformation #insurance #digitaltransformation   

The digital insurance sector is set to expand by $67.23 billion from 2024 to 2028, driven by an increase in policy sales. Discover insights on AI-driven market advancements in Technavio's report. #Insurtech #DigitalInsurance #AIMarketEvolution

“Empathy in the insurance industry is key to overall success. When agents understand and care about customers' needs, it can help build trust and loyalty and lead to long-term relationships. With the right digital tools, insurance providers can enhance their empathetic approach and build strong human connections.” Excited to share my first article that went live here around increasing agent empathy with digital transformation! Already have several others in the works, so follow for more content in the coming weeks and months. #insurance #agencies #CX #EX #empathy #digitaltransformation https://lnkd.in/eS92Cqkq

Embrace the tech wave! According to GlobalData, the motor insurance scene witnessed a 🔄 dynamic shift from 2018-22. New entrants in the top 10 list are reshaping the competition landscape, with tech adoption as their strategy for growth. Swarup Sahoo, Senior Insurance Analyst at GlobalData, highlights how private insurers are leveraging technology for operational efficiency and product innovation. https://lnkd.in/dpuXfqn6 #motorinsurance #productinnovation #Insurance #TechInnovation

Curious about the trends impacting the #insurance industry, especially how insurers are thinking about #GenAI? Dig into this recap from our recent webinar with Forrester’s Indranil Bandyopadhyay, Principal Analyst, Insurance, to learn about these factors, dig into the build vs. buy question & the uses cases that have the most value:  Read the post: 👇 https://lnkd.in/dxCsm6i2

PIMA explores how technology and partnerships can turn insurance industry challenges into growth opportunities. 📈 💪 #growth #insurance #challenges #marketing #opportunities #PIMA

This week's #TechInsureTuesday is our latest article! What do you think the Future of #EmbeddedInsurance Sales Look Like? https://t.ly/GWo54 #insurance #sales #insurtech #technology Louis Bode Chris Cline Paul Mlodzik Arthur Mulwa Frederic Hui Donna Jermer Reuters Events Insurance Insurtech Insights

Significant technological advancements and evolving customer expectations require innovative ways for potential growth. Here, in our recent blog, we put down some of the important points in focus. Let us know what are your thoughts on this! #SalesPanda #insurance #blog #growthstrategy #digitaltranformation #insuranceforall

Innovation in Insurance: A Non-Negotiable Future (As we approach the end of November 2024, it’s time for reflection.) The insurance sector stands at a pivotal moment. Innovation is no longer a “nice-to-have.” It’s a necessity—for every organization, no matter its size or role in the ecosystem. Over the past two months, I’ve delved deeply into this topic: 📊 Analyzing data on insurance innovation. 💡 Engaging in discussions with investors, insurers, risk managers, strategists, and analysts. What stood out most? A resounding message from the expert community: Executive Committees must redefine the foundation for strategic investments. The challenges are significant—#AI, climate change, evolving life and health products, and #talent acquisition—but so are the opportunities. From my exploration, I’ve identified five core principles that must drive innovation and strategic investment: 1️⃣ Pragmatism and Profitability: Focus on realistic, profitable strategies—avoid "gadget innovations" and emphasize sustainable outcomes. 2️⃣ Strategic Growth Planning: Build growth strategies that integrate scalability, strong partnerships, and exit options. 3️⃣ Holistic Innovation: Drive innovation across technology, operations, and management to create enduring value. 4️⃣ Empowering Talent: Upskill teams and retain talent to fuel innovation in dynamic ecosystems. 5️⃣ Regulation as a Catalyst: Leverage regulatory frameworks as enablers for compliant, future-ready solutions. Why do these "obvious" principles matter now more than ever? Because they unlock value by tackling the “devil in the details,” as Nietzsche wisely said. For example, Alan’s €170M fundraising in 2024 highlights the importance of strategic partnerships and possible profitability in driving successful innovation.   Want to dive deeper? 👉 Discover my Flash Report: Innovation and Transformation in Insurance Q4 2024, packed with actionable strategies and insights from my network of insurance experts and the French panel “Insurance: The New World of Innovation,” featuring experts like Alexandre Rispal, Edouard Level , Emmanuel Papadacci-Stephanopoli , and Eric GAUBERT. Let’s spark fresh convictions about #innovation and #transformation in insurance. ✅ What’s your take on these principles? Share your priorities for 2025! ✅ If this resonates, share the post and keep the conversation going. Let’s connect to drive meaningful change in the #insurance industry.