John Chen, CSP®’s Post

ndustry experts share insights on leveraging tech, enhancing experiences, and ensuring profitability in this article. Check it out! 🚀 👉 Read more here: https://lnkd.in/gT8MM6_C #engagingvirtualmeetings #johnchen #virtualmeeting #zoom #zoommeeting #virtualevent #workfromhome #virtualevents #virtualconference

ndustry experts share insights on leveraging tech, enhancing experiences, and ensuring profitability in this article. Check it out! 🚀 👉 Read more here: https://lnkd.in/gT8MM6_C #engagingvirtualmeetings #johnchen #virtualmeeting #zoom #zoommeeting #virtualevent #workfromhome #virtualevents #virtualconference

Four days to go until #Zoomtopia! Build your customized agenda now ➡️ https://lnkd.in/dcEymy8q Let us know which sessions you’re most excited for in the comments 💬👇 Zoom is here 🔊 #ZoomMETAP #Innovation

#Zoom Faces Growth Challenges Amid AI Transformation Zoom Communications Inc. is navigating a challenging market, with its stock dipping 4% despite exceeding Q3 earnings expectations. While revenue grew by 4% YoY to $1.18 billion, the company faces mounting pressure to accelerate growth beyond its core videoconferencing business. #Zoom #AITransformation #EnterpriseGrowth At its annual Zoomtopia event, the company announced its Custom AI Companion, set to launch in 2025. This tool integrates with platforms like Salesforce and ServiceNow, aiming to elevate customer service and productivity. Additionally, Zoom expanded its Contact Center platform, a key growth area, with revenue rising 5.8% this quarter. Despite these advancements, stiff competition and the commoditization of video communication services remain hurdles. Encouragingly, Zoom’s net profit surged 50%, driven by diversification efforts and a rebranding to reflect its AI-first strategy. Do you believe Zoom's pivot toward AI and enterprise solutions will reignite its growth trajectory? Or is the competition too fierce? #CustomerExperience #AIinCommunications #Saasverse

A full day @Zoom Perspectives with jam packed sessions about new developments. The underlying theme was 'coming of age' (if I can put it like that) as an enterprise ready solutions provider. Over the last few years it has developed a comprehensive suite of products and offerings, but now it is rooting and consolidating its offerings into an #AI powered flexible portfolio that can be scaled. Zoom's solutions can be consumed flexibly in a way that suits customers. The goal is to cater to a wide range of communication and collaboration needs in a rapidly evolving business environment to help drive productivity, employee experience (#EX), customer experience (#CX) and other business goals. It is taking a fresh look at go-to-market developing relevant partnerships to increase market penetration. It is just the beginning and there is more to come. In a short time, it has made impressive strides since its days as a videoconferencing platform. What sets Zoom apart is the speed and agility with which it can bring its innovations to life. Leo Boulton Kathy Durr Stephanie Tryhane

Check out our latest blog exploring the pressing need for an Indigenous video-conferencing solution. Let's bridge gaps and empower communities through technology. Click and read here - https://lnkd.in/gYJGRsk6 #videomeet #videoconferencing #videomeeting #IndigenousTech #Innovation #CommunityEmpowerment

Experience a revitalizing boost with OCONNECT, the innovative platform by ONPASSIVE. The most recent enhancements introduce a modern and streamlined interface, along with upgraded features designed to facilitate seamless collaboration. Stay ahead with OCONNECT's refreshed look and improved functionality, empowering you to engage more effectively and efficiently with your team. Embrace the future of connectivity and productivity with ONPASSIVE's cutting-edge updates, ensuring a more productive and engaging experience for all users. Elevate your collaborative efforts, connections, and communication with OCONNECT's enhanced capabilities, setting the stage for increased efficiency and success in your endeavors. Take advantage of cutting-edge technology for your virtual meetings. Enjoy the O-Connect 7-day free trial. Get 3 free AI tools: RobLynn.co #ONPASSIVE #OCONNECT #virtualmeetings #connections #technology #Get3FreeAITools #RobLynn #UAE

Yesterday at ZoomSphere, we launched a fabulous new feature: the ability to tag users in image posts on Instagram and schedule collaborations. And you know what you appreciate in such moments? The fact that you can prepare posts in the Unscheduled Queue in ZoomSphere, which means in a queue without specifying a date and time for publishing. With every release, the final release date of new features tends to shift. In such cases, we would be constantly moving scheduled posts with announcements in the publishing calendar, which would be unnecessary work. It’s practical to prepare announcement posts in the Unscheduled Queue and move them to the calendar only when the final launch date is known. I’m proud that we have these practical functions at ZoomSphere. What do you think about it?

🎬 It might not be Oscar-level, but Zoomtopia’s swag bag gave us some fantastic reminders of Zoom’s strategic partnerships this year. Melody Brue from Moor Insights & Strategy and I dove into the bag to see what the future of collaboration looks like. Spoiler: it’s looking sharp. Here’s a quick breakdown: 🔶 Logitech for Business: A perfect partner for the “Boardroom of the Future,” with multi-camera setups that bring a whole new dimension to meetings. 🔶 HP | Poly: Freshly Zoom-certified, the Studio X Series and Studio V Series video bars are ready to plug and play with the seamlessness we crave in hybrid work. 🔶 Avaya: Strategic partner with Zoom in go-to-market 🔶 Q-SYS: Their integrated Control can help tackle the most challenging work environments. 🔶 And let’s not forget Zoom’s AI Companion, front and center this year, emphasizing how AI is set to redefine collaboration. Zoomtopia this year reminded us that no matter how hybrid our work world becomes, there’s always room for a little fun with friends, partners, and the swag that brings us all together. Check out the full recap to catch all the backstage insights! #Zoomtopia #CollabCollective #AICompanion #HybridWork #Zoomtopia2024

𝐙𝐨𝐨𝐦 𝐥𝐚𝐮𝐧𝐜𝐡𝐞𝐬 𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝟐.𝟎 𝐨𝐟 𝐀𝐈 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐨𝐧 #Zoom has rolled out version 2.0 of its AI Companion, introducing powerful new features designed to enhance productivity and user experience. The upgrade enables real-time feedback, summarization, and meeting analysis, offering users a streamlined way to stay engaged and informed without missing key points. With improvements in live transcription, email drafting, and task automation, Zoom’s AI Companion aims to support efficiency in every aspect of virtual collaboration. Additionally, the update integrates seamlessly with popular tools, helping users multitask and manage workloads effortlessly. This enhanced AI integration underlines Zoom's commitment to improving digital communication and collaboration. It provides advanced personalization, learning from individual user patterns to make the platform more responsive. Privacy remains a top priority, with strict data security measures to protect user information. As digital workspaces evolve, Zoom’s AI Companion Version 2.0 exemplifies how AI can transform communication platforms, offering proactive support and tailored insights. This upgrade empowers businesses and teams to work smarter, stay connected, and maximize productivity in a digital-first world. #ZoomAI #AICompanion #DigitalCollaboration #VirtualMeetings #AIFeatures #Zoom