Business Advisor Academy’s Post

👀 Looking for ways to enhance your advisory practice? Understand the importance of your personal essence and how it affects client relationships. Our new episode unpacks it all. Tune in! 📚🔗: https://lnkd.in/e-srghcn #UniqueAdvisory

🗣️ “Your CSC can turn happy clients into brand ambassadors." - Molly McGrath 💫 This week on the 🎙️ Hiring and Empowering podcast, Molly explores the pivotal role of Client Success Coordinators (CSCs) in law firms and how they can be leveraged to not only manage client relationships but also significantly contribute to revenue generation. Employing the right strategies can transform CSCs into valuable assets that boost client retention, maximize client lifetime value, and streamline workflow processes. Key takeaways from this episode include: ✅ Client Retention Impact: Boosting client retention by 5% can translate to a 25-95% increase in profits. ✅ Revenue Through Client Engagement: CSCs can upsell and cross-sell services, significantly enhancing client lifetime value. ✅ Power of Referrals: Implementing a robust referral management system can double monthly revenue with the right power partners. ✅ Importance of Google Reviews: Regularly securing client reviews boosts search engine ranking and draws in new business. ✅ Workflow Automation: CSCs managing tasks and communication streamline firm operations, reducing lifecycle and increasing revenue. Click the link below 👇 and discover how you can turn your CSCs into your law firm's MVP. ✨ . . . #hiringandpowering #podcast #clientsuccesscoordinators #cscs #lawfirms #clientrelationships #lawfirmrevenue #clientretention #clientintake #workflowprocesses #referralmanagementsystem #clientreferrals

Great video tip from John Stadtmueller of Good Advisors Finish First on the importance of authenticity in client meetings. In this clip from the latest episode of #ThePurposeFocusedAdvisor, John explains the importance of self-confidence and authenticity in client meetings. Advisors should trust their expertise to recommend the best option for clients based on deep understanding. Authenticity and honesty are key to building strong client relationships and achieving better outcomes. Discover how putting yourself in your client's shoes can lead to more personalized and effective financial advice. Link to full episode in first comment below. #authenticity #financialplanners #financialadvisors #clientscomefirst

Feeling burnt out? Learn how strategic client intake can help you avoid burnout and even raise your prices!  This episode discusses a salon owner who temporarily closed her books to new clients – and the amazing results. Tune in for the full episode! 🥳 #salonowner #burnoutprevention #strategicplanning #pricingstrategy #clientintake

Contracts? 🥱 boring. If that's ☝️ your perspective, you're missing out on revenue...👀 With inspiration from an upcoming episode with my friend, Josh Barrett, I’ve been reflecting on how often agency owners leave money on the table by not leveraging the contracting phase to strengthen their negotiations. Contracts aren't one-dimensional. If a prospect is asking you to accept terms that fall outside of your standard contract, there should always be a fair exchange in return. Don't just give in. The foundation of your entire engagement is set in this stage.

Navigating challenging client interactions is a skill every professional needs. In this episode, join us for an insightful conversation with Angela Alvares as she shares her expert strategies for handling difficult clients. https://lnkd.in/dEPw-YzM

Interested in understanding how assessments can deepen your relationship with clients? Check out our recent episode of Planning & Beyond, where I had the pleasure of sitting down with Sarah Fallaw, Ph.D. Be sure to give it a listen, especially if you’ve been on the fence about whether or how assessments can benefit your work as an advisor!

When is the right time to understand your client's money mindset and life experiences? The best time is at the start of the client relationship. Learn about how assessments can be the jumping off point for deeper client relationships on this episode of Planning & Beyond with Ashley Quamme and Sarah Fallaw, Ph.D.

💡 **Question for You:** Are billable hours driving you and your clients crazy? Discover how to turn chaos into clarity with Gwen Griggs’ deliverables-based pricing model. Ready for a change? 🎧 Click the link to listen to the full episode and transform your practice: https://bit.ly/3SKAUGC 🎧 #LawFirmSuccess #BillingSolutions #ClientSatisfaction

Here’s what we learned from “Mastering the Art of Win Backs and Renewals” with Tim Riesterer: "Too many project plans and too many account management strategies do not sound like the people with strategic altitude. So, what kind of business acumen or what kind of financial acumen are you bringing to the table that surrounds the project?” - Tim Riesterer Key takeaways from the conversation: - To win back clients, start by understanding why they left in the first place. - Keeping the big picture in mind and focusing on long-term goals is essential for rebuilding trust. - When handled right, service failures can actually boost client loyalty and strengthen relationships. If you want to improve your skills in renewals and client recovery, this episode is a must-listen.