Andrew Norton’s Post

💡 Discover the Power of AI and Innovation! 💡 In today’s fast-evolving digital landscape, transformation is not a choice—it’s a necessity. At iHope, we empower businesses to harness the full potential of Data and Artificial Intelligence to stay ahead of the curve. 🌍📈 This video showcases how advanced AI-driven solutions can: 🔹 Redefine your business processes with intelligent automation. 🔹 Unlock actionable insights for smarter and faster decision-making. 🔹 Create new opportunities for growth and scalability. By embracing the latest in AI and data technologies, you can pave the way for innovation, optimize operations, and lead your industry into the future. 🚀 Are you ready to turn possibilities into progress? The journey starts here. Watch the video and let’s shape the future together: 📽 Watch Now: https://lnkd.in/dc49ruCj Let’s transform challenges into opportunities and ideas into impact. #Innovation #ArtificialIntelligence #DataSolutions #iHope #DigitalTransformation #FutureLeadership #AI #BusinessExcellence

The latest Vonage report is all about AI for the CX win. Discover the insights and AI tools that make for happy customers. https://gag.gl/hoNRcd #mycompany #CustomerExperience #CX #AI #TechInnovation #CustomerSatisfaction #BusinessGrowth #DigitalTransformation #Innovation #HappyCustomers #CustomerInsights #AItools #TechTrends #FutureOfCX #CustomerSuccess #CustomerEngagement #Marketing

2023 was the year of #GenAI   Generative AI represents a more practical approach to AI as its creativity is based on processing and combining existing information in innovative ways.   What do you think the biggest trends in technology will be in 2024 👀 Check out this article to discover more about the impact of AI in 2023: Facing Generative AI with the lessons learned in 2023 | Orange Business (orange-business.com)

Enhance customer engagement with #voiceAI. Learn how integrating voice systems with #unifiedcommunications solutions can revolutionize your #customerexperience. Get the full story in our #whitepaper. https://hubs.ly/Q02Q59bQ0

An intriguing statistic reveals that nearly 80% of customers won't return after a poor experience. This stat highlights the vital importance of not just acquiring customers, but retaining them through quality interactions. In a competitive market, fostering loyalty is as crucial as driving new sales. The article explores how businesses can leverage customer feedback to enhance their overall experience. In today's digital age, where reviews can make or break a brand, understanding customer satisfaction is key to a business's longevity and success. Improving customer interactions doesn’t only enhance satisfaction scores; it can significantly impact a company's bottom line. Engaged customers tend to spend more and advocate for brands they love, creating a cycle of growth. What strategies have you found effective in retaining customers? https://lnkd.in/ebufSJ6d

Hey, can we talk about AI chatbots for a second? After powering 7 billion monthly messages, we've learned that the secret isn't making chatbots smarter. It's making them understand. Imagine an AI that: - Knows your business like a trusted teammate - Handles returns as smoothly as your best support agent - Updates profiles while actually remembering who your customers are - Saves you 94% per message (Maya did exactly that) We mastered chat APIs because we believed in the value of real-time communication. Now we're doing the same with AI - because your customers deserve conversations, not just responses. Learn more: https://lnkd.in/ery6RN-a #airevolution #aiagent #aichat

Chatbots vs. Conversational AI: What’s the Difference? 🤔 Traditional AI chatbots are like old-fashion jukeboxes—limited options. Conversational AI, on the other hand, is like a jazz musician—adapting, improvising, and engaging customers in real-time. Curious how this shift can transform your customer interactions? Discover how Conversational AI can take your business from simply answering questions to building lasting connections. 🎷 Explore our latest blog to learn more: 👉 https://livex.ai/blog #ConversationalAI #AIChatbot #LargeLanguageModel #GenerativeAI #AIAgent #LiveXai

AI callers are revolutionizing customer engagement and transforming sales in today’s fast-paced business landscape. By leveraging advanced machine learning and natural language processing, AI callers handle objections, act as persuasive salespeople, and seamlessly close deals. Here’s why AI callers are indispensable for modern businesses: Efficiency and Scalability: Handle high volumes of calls, ensuring no lead is left unattended. Consistency and Precision: Deliver consistent, accurate messaging in every interaction. Data-Driven Insights: Analyze customer interactions for valuable insights. 24/7 Availability: Enhance customer experience with round-the-clock support. Cost-Effective Solution: Reduce the need for extensive human resources and save costs. Embrace the future of customer engagement with AI callers. With unmatched efficiency, precision, and a data-driven approach, they are key to unlocking unprecedented sales potential. Ready to transform your sales processes? Let’s make it happen together! Follow us for more insights on leveraging AI in your business. https://lnkd.in/ewNTjrQP

Interesting read on the future of customer engagement!

🤖 Community Managers, fear not the rise of AI! 🚀 In my latest article, I explore how artificial intelligence is not a threat, but an opportunity for us to redefine our roles and elevate the human experience in online communities. 🌟 By embracing change and harnessing the power of AI, we can create spaces that are more efficient, personalized, and innovative than ever before. 🌈 The symbiosis of AI and online communities is a dance of collaboration and growth. 💃🕺 As we navigate these uncharted waters, we'll discover new horizons of engagement and innovation. 🌅 The future is ours to shape, and with AI at our side, the possibilities are boundless! 🚀 Read the full article to embark on this exhilarating voyage with me. 🌊⚓️ https://lnkd.in/gBUMvPDu #CommunityManagement #ArtificialIntelligence #OnlineCommunities #Innovation #Collaboration #AI