LiveX AI

LiveX AI

Software Development

Palo Alto, California 2,089 followers

AI Agents For Happy, Loyal Customers.

About us

AI Agents for Happy, Loyal Customers. Churn will be a thing of the past.

Website
https://livex.ai/
Industry
Software Development
Company size
11-50 employees
Headquarters
Palo Alto, California
Type
Privately Held
Founded
2023
Specialties
AI, Multimodal Information, Churn Reduction, Customer Support AI Agent, AI Search, Generative AI, and Customer Retention

Products

Locations

Employees at LiveX AI

Updates

  • Over the past three months, Wyze has achieved incredible results after switching to LiveX AI Agent: 💡 88% self-service rate (up from 60%)—approaching an industry-defying 90%! 💰 Seven-figure savings in operational costs. 🚀 Notable gains in customer satisfaction (CSAT) thanks to smarter, more personalized support. With LiveX AI's advanced multimodal AI Agents, Wyze is delivering seamless, human-like customer interactions across web, phone, and mobile app channels to over 10M users. By improving customer satisfaction at every touchpoint, Wyze is reducing churn and building lasting customer loyalty—setting a new standard for retention-driven customer experience. Thank you to the great Wyze Team that has been working with us: Yun Zhang Dongsheng Song Bruce Wagner Shawn (Shiyuan) Niu Chuck Courtney Dhruv Rajpurohit Lin Chen Olivia(Yunyang) L. Curious about how much you could save on customer support and boost retention with LiveX AI? Try our ROI calculator to find out: https://bit.ly/3Dn1AZm #CustomerSupport #AIInnovation #Wyze #LiveXAI #CustomerExperience Jia Li Jerry Li Yao Zhao Teri Llach Deepa Sureka Jagbir S Bhatia Jason Egnal Chang Chen

  • 🎉 Happy New Year from LiveX AI! 🎉 As we say goodbye to 2024 and welcome 2025, we want to express our heartfelt gratitude to our clients, partners, investors, and advisers. We’re grateful you’re on this journey with us to revolutionize customer retention solutions. As we step into 2025, we’re excited to continue this journey with you, packed with groundbreaking innovation and transformative AI Agent solutions. Stay tuned for what’s ahead! Here’s to a vibrant, successful, and innovative 2025 for all! 🥂✨ #HappyNewYear #LiveXAI #2025Vision #CustomerRetention #CustomerExperience

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  • LiveX AI reposted this

    View profile for Jia Li, graphic

    Chief AI Officer | IEEE Fellow | Ex Global Head of Google Cloud AI R&D | Entrepreneur | Board&Advisory Board | Angel Investor| Hiring Generative AI Positions

    Happy New Year 🎊🎈🎆! 👍LiveX AI’s great accomplishments in 2024! Thank everyone for your support! More to come in 2025!

    View profile for Jerry Li, graphic

    Founder and CEO @ LiveX AI Inc. | Churn reduction, customer support | Partner of Google and NVIDIA

    🚀 2024 Annual Progress & Milestones 🚀 Thrilled to share our incredible journey this year as we continue to transform customer retention for D2C companies to boost both their Top and Bottom Lines! 📈 10x Growth We've increased our paid customer base tenfold, with many of them leading their respective industries. 🏆 Fortune 500 Achievement Secured our first partnership with a Fortune 500 company—an exciting milestone! 🤝 Trusted Partnerships Teamed up with industry giants like Google, Nivida, Zendesk, HubSpot, and Amazon Web Services (AWS) to bring AI Agent solutions to businesses. 📊 Diverse Verticals Expanded our services to e-commerce, SaaS, and subscription services to enhance customer retention. 🌍 Massive Impact Proud to serve companies with access to over 100 million users, with over 1 million directly benefiting from our solutions through phone calls, mobile apps, smart QR codes, website search, and chatbots. 💰 Both Top & Bottom Line Impact Saw a multi-million dollar impact on both business Top Line and Bottom lines. 🔝 Churn Reduction Leader Our ChurnControl AI Agent is proven #1 in delivering 2x cancellation retention impact compared to traditional methods. 🤖 Customer Support Leader Achieved an 88% self-service rate, covering phone AI, mobile app, website chatbot, and search functionalities. 🤖 Industry Recognition Our LiveX AI Agent is listed among the 2 out of 90 in the Google AI space for customer support and churn reduction. As we look forward to 2025, our commitment to help businesses create happy, loyal customers remains stronger than ever. If you're a D2C company looking to improve both your Top and Bottom Lines, let's chat in 2025! 🌟 #CustomerRetention #D2C #LiveXAI #AIAgent #BusinessGrowth #Churnreduction

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  • 🎉 Join LiveX AI at "Byte the Future: VIP AI Hardware Party" during CES 2025! 🚀 📍 Las Vegas, Nevada  📅 Tuesday, January 7, 2025 🕕 6:00 PM - 10:00 PM Join us for an exclusive CES gathering celebrating the forefront of AI hardware innovation. At Byte the Future, we bring together visionaries, founders, and industry leaders driving the next wave of AI hardware. 🎤 Featured Speakers: Dr. Jia Li | Founder, LiveX.ai – Co-Founder, President, and Chief AI Officer, LiveX AI. Brett Hamilton | Head of BD, Visual AI Services, NVIDIA. Dr. Ning Ge, Ph.D., MBA | Co-founder, TetraMem – Prolific semiconductor innovator with 800+ global patents. Yasha Spong | Head of BD, LiveX.ai – Leader in AI companion application and GTM strategy. Dr. Jeff Lu | Founder, Akool – Renowned for delivering transformative AI products. Don't miss this chance to explore AI's future. Register now to secure your spot: https://lu.ma/16iahfs1 #CES2025 #AIInnovation #AIHardware #LiveXAI #TechVisionaries #FutureOfAI

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  • What a pleasant surprise today! Thank you, AI Evolution, for featuring us as a top 21 AI tool. Customer retention is at the heart of what we do—empowering businesses with our AI Agents to ensure Happy, Loyal Customers! 🚀 We are excited to continue innovating in the AI space!

    View organization page for AI Evolution, graphic

    197,507 followers

    Here We GO ! TOP 21 Tools of the Week, Ladies and Gentlemen 🙂↕️ 👇 This week we got: 💹 Sales 1) Lyzr - https://hubs.ly/Q02XYK7v0 2) Hubspot - https://lnkd.in/drdXdDtk 3) Smartlead - https://lnkd.in/dZCk4k8A 🏞️ Images 1) NEX - https://www.nex.art/ 2) LeonardoAI - https://lnkd.in/d7KyZ2sV 3) Picsa - https://lnkd.in/dSh4khqm 💰 Business 1) LiveX AI - https://lnkd.in/dQaRSxgH 2) Seamless1 - https://lnkd.in/d7v74FEm 3) Apollo - https://lnkd.in/drg2-TtH 💼 Workflow 1) Monday - https://lnkd.in/dJjTYZza 2) Clickup - https://lnkd.in/dFrmmhnn 3) Bardeen - https://lnkd.in/euiezq4z 📢 Marketing 1) Veed - https://lnkd.in/dfC_AgzK 2) DeepBrain - https://lnkd.in/e47ggvfM 3) Opus Clip - https://lnkd.in/dMUdcQTm 🛬 Landings 1) Leadpages - https://lnkd.in/ezjcYUmE 2) Unbounce - https://lnkd.in/eDqHzdrc 3) Instapage - https://lnkd.in/ePFNYu3J 🌀 Marketing Automation 1) Simplified - https://lnkd.in/dB5tFJYD 2) Later - https://lnkd.in/dQ9sCz7a 3) Adcreative - https://lnkd.in/djrfhakk Credit: GenAI.Works

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  • 🚨 Agentforce 2.0 is here, with updates like Slack integration and enhanced analytics—but how does it stack up against LiveX AI Agents? 🤔 💡 Spoiler: LiveX AI Agents deliver game-changing features that redefine customer retention and drive exceptional results! LiveX AI offers… ✅ Seamless integration with a wide range of CRM systems and platforms ✅ Easy setup—just one line of code ✅ Multimodality (text, image, video, and voice) ✅ Omnichannel engagement (email, chat, phone, QR code) ✅ In-depth, actionable data & analytics (quantitative and qualitative) Want to know which solution is right for your business? Check out our detailed comparison: https://lnkd.in/gu4NM8uQ #CustomerRetention #LiveXAI #AIAgents #CustomerExperience #Omnichannel #BusinessGrowth  #Agentforce2 #CustomerService #Agentforce

    Agentforce 2.0 vs LiveX AI: Which AI Agent for Customer Service? - LiveX AI Blogs

    Agentforce 2.0 vs LiveX AI: Which AI Agent for Customer Service? - LiveX AI Blogs

    livex.ai

  • LiveX AI reposted this

    View profile for Jia Li, graphic

    Chief AI Officer | IEEE Fellow | Ex Global Head of Google Cloud AI R&D | Entrepreneur | Board&Advisory Board | Angel Investor| Hiring Generative AI Positions

    Look forward to talking with Brett Hamilton, Head of Business Development, Visual AI Service at NVIDIA on - The Future of AI Agents: Transforming Consumer Experiences. Join us at the CES VIP AI Hardware Party - Byte the Future! See you at CES! #aiagent #genai #aihardware #growth #retention #cx #customersupport

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  • LiveX AI reposted this

    What a year it’s been for LiveX AI! 🚀 As 2024 wraps up, we’re reflecting on the incredible milestones that have driven us closer to our mission: transforming customer retention with AI. Here are some highlights: 🌟 Empowering Our Clients Our clients, like AKOOL and Wyze Labs, have achieved groundbreaking results. Wyze reported seven-figure savings while boosting self-service rates from 60% to an impressive 88%—on track to reach an industry-defying 90%! 🎉 Reaching 1 Million Users Over 1 million users have benefited from our AI solutions this year—a milestone that reflects the value we bring to businesses worldwide. 🤖 Revolutionizing Retention With ChurnControl, we’ve redefined customer retention. Our advanced AI and customizable avatars deliver proactive, personalized engagement. Akool, for example, reduced customer churn by 26.4% in the first month! 🤝 Strategic Collaborations From graduating Google Cloud’s Springboard program to becoming an NVIDIA Partner in Retail, we’ve aligned with global tech leaders and showcased our innovations at events like TechCrunch Disrupt and Google Startup Summit. 🔒 Certified Excellence We achieved HIPAA and SOC2 compliance, solidifying our commitment to the highest data security and privacy standards. Thank you for being part of this incredible journey. As we head into 2025, we can’t wait to build on this momentum together. Here’s to more success ahead! 💼✨ #AI #CustomerRetention #CustomerEngagement #2024Recap

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  • What a year it’s been for LiveX AI! 🚀 As 2024 wraps up, we’re reflecting on the incredible milestones that have driven us closer to our mission: transforming customer retention with AI. Here are some highlights: 🌟 Empowering Our Clients Our clients, like AKOOL and Wyze Labs, have achieved groundbreaking results. Wyze reported seven-figure savings while boosting self-service rates from 60% to an impressive 88%—on track to reach an industry-defying 90%! 🎉 Reaching 1 Million Users Over 1 million users have benefited from our AI solutions this year—a milestone that reflects the value we bring to businesses worldwide. 🤖 Revolutionizing Retention With ChurnControl, we’ve redefined customer retention. Our advanced AI and customizable avatars deliver proactive, personalized engagement. Akool, for example, reduced customer churn by 26.4% in the first month! 🤝 Strategic Collaborations From graduating Google Cloud’s Springboard program to becoming an NVIDIA Partner in Retail, we’ve aligned with global tech leaders and showcased our innovations at events like TechCrunch Disrupt and Google Startup Summit. 🔒 Certified Excellence We achieved HIPAA and SOC2 compliance, solidifying our commitment to the highest data security and privacy standards. Thank you for being part of this incredible journey. As we head into 2025, we can’t wait to build on this momentum together. Here’s to more success ahead! 💼✨ #AI #CustomerRetention #CustomerEngagement #2024Recap

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  • 🎄 Happy Holidays from LiveX AI! ✨🎉 This year, we celebrated the season with hotpot, karaoke, and, of course, our blue jackets! 🔵❄️ It was the perfect way to reflect on an incredible year of growth, innovation, and connection. As we sing our way into the holidays (hopefully on key 🎤🎶), we’re grateful for the trust our clients and partners placed in us to help drive customer retention and build lasting relationships. Your belief in our vision has been the best gift of all. Here’s to a joyful holiday season and an exciting year ahead. Let’s continue creating magic together in 2025! 🌟🎁 #HappyHolidays #LiveXAI #TeamCelebration

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