American Express’ Post

Let’s stop minimizing physical and emotional health as optional at meetings, says Northstar Meetings Group's vice president and content director Loren Edelstein. In fact, research shows that the #wellness market in the U.S. alone has reached $480 billion and is growing at 5 to 10 percent per year. Read more about how #eventplanners can respond to this growing demand: https://bit.ly/45piujJ Kelly Gleeson Smith, Caesars Entertainment, Inc., Caesars Entertainment Meetings and Events, VEA Newport Beach, Deloitte, McKinsey & Company #eventprofs #meetingprofs #eventsindustry #meetingsindustry #meetingsandevents #healthandwellness

I am a hotel wellness director... AND To prove I’m better than the previous director, here’s what I plan to do: 👉🏼 Bring in a new product house and change the treatment menu. 👉🏼 Create a fancy Excel sheet collecting stats on spa & wellness performance. 👉🏼 Send the GM monthly KPI reports (REVPATH, spa occupancy, therapist productivity, retail sales, etc.) to show how much I know about yield management. 👉🏼 Use the SOPs from my previous company, a well-known spa management company, to show how good I am. 👉🏼 Run several promotions and hope they'll sell. ... BUT I will not ask: 👉🏼 Why the previous wellness director didn't reach objectives. 👉🏼 For support from an external specialist to help boost revenues as I can do it all on my own. 👉🏼 My GM for a training course to improve my skills – otherwise they'll think I don't know wellness. AND When things don’t go as planned and the GM is disappointed, I’ll: 👉🏼 Feel all alone, with no help whatsoever. 👉🏼 Blame the GM for not understanding wellness and giving me the right support. 👉🏼 Resent my team for not being okay with working even harder. Question: 👉🏼 How does this serve us? 🤔 _________ If you want to break past this vicious cycle, sign up for my free mini-course, From Neglected to Respected. → Join 100 wellness leaders turning their situation around. → Link in comments below.

The holiday season is not only a time of joy, celebration, (and dressing your pets up in Santa outfits,) but also a period that brings unique challenges, especially for businesses with frontline teams. Whether you're managing a retail store, a restaurant, medical office, home services business, or any customer-facing operation, ensuring that your frontline staff is well-equipped and ready to handle the increased demands of the festive season is mission critical: https://hubs.li/Q02_Ly420

Corporate Traveller has teamed up with Healthwise to pick the top seven useful tips for travellers to protect their health and wellbeing when flying. From what to pack, your pre-airport routine, seat selection, and food and beverage consumption - when it comes to your wellbeing, every little step helps. Find out our top tips 🏃♀️🧘♀️

Corporate Traveller has teamed up with Healthwise to pick the top seven useful tips for travellers to protect their health and wellbeing when flying. From what to pack, your pre-airport routine, seat selection, and food and beverage consumption - when it comes to your wellbeing, every little step helps. Find out our top tips 👇

Corporate Traveller has teamed up with Healthwise to pick the top seven useful tips for travellers to protect their health and wellbeing when flying. From what to pack, your pre-airport routine, seat selection, and food and beverage consumption - when it comes to your wellbeing, every little step helps. Find out our top tips 👇

Corporate Traveller has teamed up with Healthwise to pick the top seven useful tips for travellers to protect their health and wellbeing when flying. From what to pack, your pre-airport routine, seat selection, and food and beverage consumption - when it comes to your wellbeing, every little step helps. Find out our top tips below 👇

How to Boost Team Morale During Christmas and New Year When Nobody Wants to Work The festive period can be one of the most challenging times of the year in hospitality. While it’s a busy and exciting time for guests, it’s also a season when team members wish to be with their loved ones and enjoy the holiday spirit themselves. Balancing team morale and operational needs is key to ensuring a successful season. Here are seven tips to help your team feel valued, supported, and motivated during this crucial period: 1. Plan Ahead Finalize and communicate the rota well in advance. This gives team members time to plan their personal lives and reduces unnecessary stress or last-minute conflicts. 2. Check in on Well-being The holiday season can be emotionally challenging for some. Regularly check in with your team to ensure they’re doing okay and feel supported. 3. Introduce Games and Incentives Bring a little fun to the workplace! Set up sales challenges or engagement games with small rewards to keep the energy positive and spirits high. 4. Hold Regular Pre-Shift Briefings Never skip a pre-shift briefing. Clear communication about expectations, roles, and anticipated busy times can significantly reduce stress and keep everyone aligned. 5. Plan for the Unexpected Prepare for last-minute absences by scheduling extra coverage or having a backup plan. Knowing there’s a safety net can help ease stress for everyone when someone calls in sick. 6. Celebrate the Team Organize a team Christmas or New Year’s party, even if it’s after the busy period. Having something to look forward to reminds your team that their hard work is appreciated. 7. Offer Small Holiday Perks Surprise your team with small gestures like festive snacks, handwritten thank-you notes, or even flexible shift swaps where possible. These little touches can go a long way. Remember, a motivated and happy team is the backbone of excellent service during the holidays. When your team feels valued and supported, they’ll pass that positivity on to your guests. What’s your go-to tip for boosting team morale during the festive season? Let’s share ideas and make this holiday period the best yet! #hospitality #restaurantmanager #hospitalityindustry #pub #teamengagement #motivation

Are you tired of: → Being the first department to face budget cuts. → Having your strategic input overlooked. → Watching other departments get priority. You're not alone. I hear these frustrations from wellness directors worldwide: "I know wellness could transform our hotel's performance... if only they'd let me prove it." "Every time I propose something strategic, they ask for another discount promotion instead." "I feel like I'm constantly justifying basic operational needs." Here's what nobody talks about: 👉🏼 The real cost isn't just financial. It's the: → Constant drain on your energy. → Impact on your confidence. → Toll on your passion for wellness. But here's what I've learned after 20+ years in this industry: 👉🏼 The problem isn't your dedication, expertise, or vision. It's that you're trying to succeed in a system designed to keep wellness a liability instead of an asset. Question: 👉🏼 What would change if your department was seen as a strategic asset rather than a cost centre? _____ If you're ready to move away from wellness being a cost centre, then sign up to my free mini-course: "From Neglected to Respected". → Identify where you’ve been going wrong. → Join 150+ wellness leaders transforming their wellness deparments → Link in comments. #wellness #hotels #wellnessinhospitality #hoteliers