Albert Fong’s Post

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Product Marketing Leader & Advisor

How many more paywalls until you actually tell me my future? This isn't exactly "Breaking News", but CNN is planning to institute a paywall. As many media and content companies have discovered, a paywall can be like a drawbridge...raising one may sound like a good idea, but at some point, you'll have to lower it. Regardless of your politics, CNN is the most visited website in the U.S. And, with it, that apparently makes it fair game to experiment with models to get visitors to pay up. That's the idea as CNN embarks on a metered model, which will require the site’s users to pay after reading a certain number of articles. Of course, the issue like many media ivory towers before it is whether users who have gotten the free life for so long will be willing to pay a subscription price for the privilege. Scour the subscription countryside for case studies or the internet for people's random meanderings, and you'll quickly discover that the idea of a paywall can be polarizing. If anything, the benefits of having one versus isn't always clear cut, and the data can feel like swimming in a moat of contradictions. For example, Time saw advertising revenue and site traffic increase once it did away with the paywall. On the flip, Business Insider used an AI-based paywall that's actually resulted in increased paid subscriptions. Is exclusive content the Robin Hood to save media companies? Perhaps. At a high level, engaging and exclusive content available only behind a paywall may be enough to drive subscriptions...that's the expectation anyway. But that's not always the case. CNN for one has experimented before with CNN+, a paid subscription channel loaded with exclusive content, which was met with tumbleweeds and deflated egos at HQ. Then, there's Business Insider where 60% of new conversions happened on ‘non-premium’ stories, meaning stories that never would have been paywalled in the previous model. Paywall me this. Ultimately, forcing users to go the subscription route may not be the right area of focus. No, the issue is really whether you actually understand your audience to begin with. If you do, then chances are you'll be able to provide the right kind of content to draw their interest, and even pay for. Otherwise, the paywall will come down as fast as it went up https://lnkd.in/gkdvfctH #cnn #subscription #media #content #internet #paywall #advertising #marketing #conversions #business

Coming Up Next on CNN: A Paywall

Coming Up Next on CNN: A Paywall

https://www.nytimes.com

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