Adrienne Fischer, Executive MBA’s Post

Do you know how your customers feel about you? Sentiment analysis can provide accurate feedback and is widely available. ARG can help you leverage AI to deliver a better customer experience and boost revenue! Learn more in ARG's AI Enabled Communication Insights Guide- free today! https://bit.ly/3RCwVLR #CX #AI #Sentiment #ITclarity

Customer Experience is only as valuable as your ability to measure, benchmark and improve.

Find out how AI is redefining customer service at #CCCongress2024.  We’re sharing insights on automation with Krëfel NV, showcasing how technology enables faster, more personalized repair services. Don’t miss our session, we look forward to seeing you there! https://buff.ly/4ewR12G Customer Contact & CXForum #OrionIntelligence #CX #AI #DigitalTransformation

Generative #AI Customer Experience #CX What's real, what's coming soon and what's BS discussions make HFS Research sessions the best (attendees frankness and curiosity differentiate the experience - food is great here) https://lnkd.in/ejxKBma4 + What are the opportunities (and risks) for Gen AI? Are we focused on productivity gains or new sources of value? What’s real, and what’s just hype? + How do we overcome competing priorities and fear of change? Do we need a mindset shift and how do we get out of our own way?

The countdown to our CX Webinar has begun! Don’t miss out on revolutionary insights into customer experience and AI. In this session, we’ll share strategies for successfully integrating automation into your contact centre operations while preserving that crucial human touch by using the right tools, resources, and training to exceed your customer expectations. 📅 Date: Tuesday 24th September at 12pm 🎟️ Register here: https://ow.ly/YQOc50SVmQA #CX #AI #Webinar #CustomerService

AI and customer service transformation is a hot topic! The course I created on this topic is seeing incredible results so far. Become part of the thriving community of LinkedIn learners today! Here’s the link to learn more: https://lnkd.in/gFN8kGF2 #AI #CX #customerexperience

How to improve customer experience by combining human and artificial intelligence? See how the winning combination of #EtechInsights AI + HI can drive better insights and personalize the customer journey! Request a FREE TRIAL right away to see for yourself at https://bit.ly/3YWjUyw #CX #AI #HI #CXImprovement

Are you leveraging the full potential of #AI in your customer experience strategy? - Join us in #Toronto and learn how to elevate your game. https://hubs.ly/Q02t1rg20 - It's not just about technology; it's about crafting a strategy that integrates AI in ways that resonate with your customers. - #StrategicAI #CXLeadership

Do you know how your customers feel about you? Sentiment analysis can provide accurate feedback and is widely available. ARG can help you leverage AI to deliver a better customer experience and boost revenue! Learn more in ARG's AI Enabled Communication Insights Guide- free today! https://bit.ly/3RCwVLR #CX #AI #SentimentAnalysis #ITclarity

2024 has been the year of Executives saying 'we need to use AI' without really understanding what it means, or the best ways of leveraging it in their business. It's honestly baffling! Read below for some straight talking thoughts from James Cuthbertson on all you need to know about AI and how to leverage it in your customer experience programme without using a flurry of buzz words that nobody understands: