Curiosity is a game-changer for agents looking to add real value and stand out in their careers. Why? Curious people are resourceful. They don't wait to be handed answers—they research, find solutions, and execute. They solve problems without treating their managers like Google. In today's fast-paced world, curiosity isn't just a skill; it's a career accelerator. If you can harness it, you'll win every time. DM us to learn how to build a team of curious problem-solvers who drive your agency forward. . . . . #gameofcatandmouse #independentinsuranceagent #insuranceagentlife #trainingagencies #curiosity #findyouranswers
Total CSR
Insurance
Foothill Ranch, CA 2,318 followers
The insurance industry's first and only agency development platform. Hire smarter. Train faster. Amplify your growth.
About us
Total CSR is the insurance industry's premier agency training and development platform designed by 3rd generation Independent Agency owners. We understand the challenge of finding, training, and keeping qualified candidates who also fit the culture and values of your agency. With our platform, you can: Hire smarter by using our comprehensive applicant tracking system to gather applicants from your preferred online recruiting sites and make objective hiring decisions. Don’t waste time on a candidate who isn’t a good fit. Total CSR will vet applicants for compatibility before you ever interact with them. Enroll new hires and experienced employees in our practical, self-paced, and interactive courses and professional development programs. Stay ahead of the game and keep your staff up-to-date with the latest industry changes and regulations. Total CSR offers cost-effective and comprehensive training programs to keep your agency running at its best. Understand the strength and weaknesses of your employees and make better staffing decisions using objective, multidimensional data that will help you to determine which team members will work well together, what kind of role your employees would thrive in, and whether an employee would be suited to a position in management, sales, or support. Let us help you get to the next level by scheduling a free, personalized demo today and see the impact Total CSR can have on your agency.
- Website
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https://totalcsr.com
External link for Total CSR
- Industry
- Insurance
- Company size
- 11-50 employees
- Headquarters
- Foothill Ranch, CA
- Type
- Educational
- Founded
- 2018
- Specialties
- E-Learning, Onboarding, Insurance, Recruiting Software, Employee Assessments, Training, SaaS, and Hiring
Locations
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Primary
27042 Towne Centre Dr.
Suite 120
Foothill Ranch, CA 92610, US
Employees at Total CSR
Updates
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Incentives don't have to be extravagant. A $100 gift card or a simple perpetual plaque for the Best Trainer of the Year can go a long way. If Tammy teaches Timmy how to issue certificates of insurance, and Timmy ends up outperforming the team, shouldn't Tammy be rewarded? Recognizing her effort not only motivates her but also sets the standard for excellence in your agency. It's the small gestures that build a culture of accountability and success. Follow me to streamline your agency training and build a system that rewards results. . . . . #awards #showingappreciation #WorkforceTraining #ProfessionalTraining #OnboardingMadeEasy #fyp #foryou #CareerDevelopment #InsuranceBroker #independentagency
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Is your training so complex that even a 6th grader would fail? It shouldn't be. Agency owners, you're overcomplicating it. If someone can't come in, follow your instructions, and execute them with ease, your process is broken. Training should be as simple as paint by numbers. That's why thousands of agencies and the largest brokerages in the world trust us to streamline and implement their training programs for consistent results. DM us, and we will show you how to simplify your processes and set your team up for success. . . . . . #simplifytheprocess #AgencyTraining #AgentTraining #WorkforceTraining #ProfessionalTraining #OnboardingMadeEasy #TrainingSolutions #fyp #foryou #independentagency
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Think your training is working? Let's put it to the test. The fastest way to see if your training is effective is simple: 💡 Assign your trainee a task during the process. The time between learning and doing is critical. By incorporating real tasks throughout training, you'll ensure they're keeping pace with your processes and can execute consistently, day in and day out. Stop guessing and start measuring results. DM me the word training, and I'll send you our exact step-by-step process for onboarding new-to-industry hires. . . . . . #failfaster #independentinsuranceagent #insuranceagentlife #trainingagencies #agencytraining #agenttraining #foryou #fyp
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Want to attract Millennials and Gen Z to your agency? It's simpler than you think. The secret? Career flexibility. Too many agencies make the mistake of boxing employees into one role for decades. But here's the truth: 💡 At 43, I still don't know exactly what I want to be when I grow up—so why would someone at 24 or 30? To recruit and retain top talent, your agency must offer more than one or two career paths. Show them opportunities for growth, flexibility, and a future they can get excited about. Follow me to streamline your agency training and create a culture that keeps Millennials and Gen Z engaged for the long haul. . . . . . #independentinsuranceagent #insuranceagentlife #trainingagencies #genzemployees #milennialemployees #careeropportunities #fyp #foryou
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Without a process handbook, your agency is setting itself up for chaos. If you don't have a clear, documented process, here's what's happening: 🚩 Tammy trains differently than Frank. 🚩 Frank trains differently than Phil. 🚩 Every new hire gets a completely different experience. The result? ❌ Inconsistent execution. ❌ Costly errors and omissions. ❌ Frustrated clients—and frustrated employees. A process handbook isn't optional—it's the foundation of proper training and a high-performing agency. Follow me to streamline your agency training and create systems that deliver consistent, error-free results every time. . . . . #independentinsuranceagent #insuranceagentlife #trainingagencies #trainingtips #errorsandomissions #insuranceerrors
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They told you it takes a year to train a desk-ready employee—here's why that's a lie. The biggest myth in the industry? That it takes 12-18 months to get someone desk-ready. Every day, we're proving that wrong. ✅ We take new-to-industry hires and make them desk-ready in 30 days or less. ✅ Our average graduate outperforms a 3-year tenured employee in coverage knowledge and job execution. Stop wasting time and resources on outdated training methods. DM me the word training, and I'll show you the exact study that proves how we do it—turning fresh hires into seasoned account managers in 30 days flat. . . . . #independentinsuranceagent #insuranceagentlife #trainingagencies #AgencyTraining #AgentTraining #ProfessionalTraining #OnboardingMadeEasy #TrainingSolutions #fyp #foryou #independentagency
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Tenure doesn't always equal talent—here's the hard truth. The biggest mistake agencies make? Assuming that "Tenure Tammy" knows what she's talking about. Here's what our studies show: ➡️ Our average graduate outperforms employees with 3-5-7 years of experience. ➡️ Many long-time employees haven't even cracked open a policy form in years. This gap in knowledge can leave your clients vulnerable—and your agency exposed. That's why we assess all team members, from new hires to seasoned staff, ensuring they truly have the expertise to deliver top-notch results. Want to see how we onboard and train both new hires and experienced account managers? DM me the word "training" and I'll send you our step-by-step guide. #independentinsuranceagent #insuranceagentlife #trainingagencies #experiencedagents #foryou #fyp
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Imagine a 30-day hire outperforming someone with 3 years of experience. Sounds impossible, right? We wanted to test just how effective our training really is—so we did. We assessed 500 graduates of our 30-day program and compared them to industry professionals with three years of experience. The results? Our grads outperformed in every single category: ✅ Coverage knowledge ✅ Job performance ✅ Confidence in the role It's proof that with the right process, you can transform new hires into top performers faster than you ever thought possible. Want to see the full study? DM me the word training, and I'll send you the exact case study. . . . #AgencyTraining #AgentTraining #WorkforceTraining #ProfessionalTraining #OnboardingMadeEasy #TrainingSolutions #fyp #foryou #independentagency #independentinsuranceagent #insuranceagentlife #trainingagencies
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Want to know the secret to keeping your best employee? It's easier than you think. Retention isn't about big perks or flashy incentives—it's about connection. Here's the simplest way to retain top talent: Talk to them. Engage with them. Show you care. Find out what makes them tick. Is their kid on a little league team? Learn the schedule. Let them leave early to catch a game. Small moments like these don't cost you much but mean everything to them. Loyalty and longevity come from showing you're invested in what matters to your team. What's one thing you do to keep your employees happy? Drop it in the comments! Follow me for more ways to streamline your agency training. . . . . #independentinsuranceagent #insuranceagentlife #trainingagencies #showyoucare #fyp #caringaboutyouremployees