Escalent

AI is reshaping hospitality, bringing more personalized guest experiences and smoother operations to the forefront. In a recent Hospitality Net Insider video, industry experts explored the ways AI can tailor guest interactions, streamline bookings and simplify back-end tasks. This tech isn’t just a trend; it’s powering a shift toward data-driven, guest-centered service models, making AI a smart long-term investment for hotels aiming to lead in innovation. https://hubs.li/Q03029My0 #HospitalityInnovation #AIinHospitality #GuestExperience

Competitive pricing may open the door to customers for Texas retail electric providers (REPs), but it’s the commitment to excellent service and customer-centric innovations that keeps it open. By investing in tools and communications that align with customer priorities—like easy-to-use services and energy management tools—REPs can better secure both Brand Trust and customer loyalty. Read our blog to learn more about our study findings on this: https://hubs.li/Q030clPm0 #data #EnergyMarket #ConsumerInsights

2024 saw market uncertainty, technological advancements, a cost-of-living crisis, and several other trends reshaping the market research and insights landscape. Our CEO, Melissa Sauter, highlights the critical role of faster and higher-impact insights to drive strategic growth in this post on Research Live Read the full article featuring Melissa and other industry leaders sharing their perspectives on the standout trends of 2024: https://hubs.li/Q030j0p90 C Space | Hall & Partners #MarketResearch #Insights #Leadership

Partnering with Grupo Sura and nearing approval from Colombia’s INVIMA (National Institute for Drug and Food Surveillance), Salva aims to prioritize early detection in emerging markets, leveraging AI and a Hardware-as-a-Service model to ensure affordability and accessibility. https://hubs.li/Q0302dCC0 #HealthcareInnovation #AI #HealthIndustry

Congratulations to the 47 utilities that stand out as 2024 Customer Champions! Data from Cogent Syndicated's latest report reveal brand trust and engagement among utility customers has turned a corner, improving for the first time since 2020. Read more about our findings and what you can learn from these 47 utilities here: https://hubs.li/Q030d6-50 #utlitymanagement #MarketResearch #energy Atmos Energy, Avista, Baltimore Gas and Electric, Black Hills Energy, Cascade Natural Gas, Columbia Gas of Ohio, ComEd, Con Edison, Delmarva Power, Dominion Energy South Carolina , Elizabethtown Gas, Georgia Power Company, Indiana Michigan Power, National Fuel Gas Company, Omaha Public Power District, PSEG, Pepco, Puget Sound Energy, Salt River Project, South Jersey Gas, Southwest Gas Corporation, TECO Peoples Gas, Wisconsin Public Service, Xcel Energy

Our business unit, C Space, will be publishing a special edition of the Customer Inside guide as Insights Communities turn 25 years of practice. Pre-register for access to insights from cross-sector professionals on the evolving role of insight communities in shaping the future of brands and their customers.

On a list of 17 different brand attributes we tested, “being easy to do business with” is a top consideration driver and a major brand attribute DC plan providers must showcase to win new recordkeeping business. But what does it actually mean to be easy to do business with for DC plan providers? Read more: https://hubs.li/Q03043ln0 in this blog. #mrx #retirementplanning #wealthmanagement

Retirement plan advisors are increasingly advocating for retirement income solutions to help plan participants navigate the draw-down years, yet the “solution” remains amorphous. “Only 17% of plan participants feel extremely confident in their ability to convert retirement savings into real-life income, with Gen Xers citing the most apprehension,” says Sonia Davis, Sr. Product Director at Cogent Syndicated. Despite this growing demand, no single service or product has emerged as the clear front-runner, suggesting continued industry innovation is needed. Read more https://hubs.li/Q030417L0 in the release. #mrx #retirementplanning #financialadvisors

In Subaru's plans for their first internally developed electric vehicle (EV), the automotive company is preparing to develop a driver-assist system that's powered by AI. This AI-powered tool will be utilized in the vehicle's sensors and semiconductors to capture images, allowing the tools to better understand and improve overall vehicle safety. As AI continues to evolve and find more applications, seeing its potential to enhance vehicle safety make it a smart investment for automotive brands to stay at the forefront of technological innovation. The next question for automakers will be: how can they use these high-tech advancements to inspire consumer trust, spur purchases, and strengthen brand loyalty? https://hubs.li/Q0300Hyz0 #AutomotiveInnovation #ElectricVehicles #AIinsights

From everyone at Escalent, we wish you a peaceful holiday season, and we toast to a healthy, prosperous 2025. #HolidaySeason #Christmas #NewYear