Congratulations to our friends and colleagues at EWEB for their successful enterprise-wide deployment of SAP! We're grateful to have partnered with EWEB on this generational initiative, providing the Eugene, Oregon based utility with advisory services spanning 'phase zero' transformation planning and road-mapping, software selection, and integrator selection. And congratulations to Matthew Hawley and the Sure Power Transformation and Advisory team he leads, who consistently and reliably provide our utility clients with unparalleled competency, precision, and an unmistakable passion for results. We are proud of, and grateful for, all our teammates!
The systems are ready, the data is clean, and our staff are prepared. Out with the old, in with the new! I'm unbelievably proud and happy for the EWEB transformation team who, with overwhelming success, has replaced legacy applications and gone live with SAP S/4HANA for Utilities on RISE. This was an 18 month project delivered on-time and on-budget, implementing: SAP CIS & Sales and Service Cloud SAP Finance SAP BTP SAP SAC SEW Customer Portal with Enterprise Persona SEW Program Manager Redwood Batch Scheduler Full GIS Modernization Because of the transformation team's hard work, preparation, and disciplined adherence to program guiding principles, our go-live ran smoothly and ahead of schedule throughout the weekend, including full financial reconciliation matching to the penny. From Day One, our bills have been accurate, call center metrics have far exceeded expectations, utility staff have embraced the new systems, and technical teams are prepared and excited to support this new technology. We were able to provide a smooth customer portal transition by migrating accounts, wallets, and autopay schedules. This is a significant milestone for EWEB to be well positioned to meet the challenges associated with the complex, evolving utility landscape - and it is just the start. We are excited to continue our journey in 2025 with SAP Enterprise Asset Management & Field Service Management. The success of this project would not have been possible without our Solution Implementation Partner, Deloitte Consulting; program leadership from Avant Consulting Solutions; and partnership from SAP, SEW, Paymentus, and Sure Power Consulting. SAP Deloitte Consulting Smart Energy Water Paymentus Sure Power Consulting Eugene Water & Electric Board (EWEB) J Michael Sullivan Gabriel Tovar Erin Christy Kevin Dang Michael O'Donnell Christine Gonzales Rasika Purohit Suchitra Chavan Jennifer Baldwin, PMP Em Kinsler Matus Marusak Matthew Hawley JoAnn Hanna Julie McGaughey Bruce Debysingh TiaMarie H. Angie Ruiz Rachael Chilton Greg Kelleher, P.E. Anastasia Ehlers Samantha Goodman-Frey Lutter Matt Kelsey Brannon Canyon Jorgensen Frank Lawson Deborah Hart