SSON

📰 As we close out the year, it’s time to start looking at 2025 and what trends will shape global business services and our people. Read on to find out more and discover some of our latest content and upcoming events...

📈 The Next Era of Accounts Payable and Automation Are your #Accounts Payable processes stuck in 2015 with manual tasks like chasing approvals, keying in data, or spending 10+ hours a week on invoices? If so, you're not alone—nearly 60% of AP teams still process invoices manually. Now is the time to step into the next era of Accounts Payable. Forward-thinking teams are turning to automation to revolutionize #AP by eliminating repetitive, manual tasks and transforming workflows into seamless, hands-off processes that boost efficiency, morale, and the bottom line. This white paper explores: 🔑 The transformative impact of automation on critical AP processes. 💡 How to measure the ROI of integrating AP automation into your current tech stack. ⚠️ The risks and costs of delaying automation adoption. Download your copy today to discover how automation can reshape your AP operations: https://loom.ly/8bd3sco #APAutomation #FinanceTransformation #Automation #Efficiency

🚀 Optimize your cash flow with Alevate AR 🚀 Looking to transform your #AccountsReceivable process and unlock hidden #CashFlow potential? Join Prashant Kumar, VP Alevate AR and Michael Koehler, Principal Solution Architect O2C from Serrala on February 4 for a live product demonstration to discover how Serrala's Alevate AR can help you: ✅ Reduced DSO by up to 30% ✅ 8–12% more working capital unlocked ✅ Over 10 hours saved per week through automation ✅ Accelerated payments with a 24/7 self-service portal and automated cash posting Designed to seamlessly integrate with any ERP, Alevate AR leverages advanced AI and machine learning to simplify workflows, eliminate errors, and improve cash flow efficiency—empowering your team to focus on what matters most. Don't miss out and save your seat today: https://loom.ly/axhZYjc #FinanceTransformation #AR #Automation #AlevateAR

The workplace is evolving faster than ever—are you keeping up? Traditional offices are becoming AI-enhanced to create flexible spaces designed for maximum productivity, well-being, and sustainability – and it’s redefining how and where we work.   📖#WorkX’s new, 7-page article, “Transforming Workplaces & Facilities: The Impact of AI in 2025”, reveals: ✔️ How AI and analytics supercharge employee wellness and performance.  ✔️ The game-changing role of sustainability in creating eco-friendly, cost-effective spaces.  ✔️ Proven strategies from Meta, Spatial, Muse, Headspace, and VergeSense for leveraging AI to stay ahead. Access the new article here - https://lnkd.in/e9SVr48A 

In the final SSOW Insights & Trends Newsletter of the year, we're highlighting the successful return of the HR Shared Services & Outsourcing Week conference, the first in-person event for #humanresources #sharedservices professionals since the pandemic! Read on to see the comprehensive Post-Show Report, offering an overview of the event's top moments, key sessions, and attendee insights. #SSOWeek

💡 💻 As AI and automation reshape industries, upskilling and strategic adoption are top priorities. 💻 💡 The latest trends highlight the growing importance of leveraging AI, from enhancing customer experiences to driving automation and process optimization. GBS leaders are embracing new technologies and investing in workforce training to ensure seamless integration. How are you positioning your organization for success in the age of AI? Read more on this topic through our Infographic on '5 Ways GBS Leaders Can Introduce AI into their Operations' here: https://bit.ly/49MoCVC  #ArtificialIntelligence #Automation #AI #Upskilling #DigitalTransformation #GenerativeAI #Leadership 

🔍 Get Ahead of Finance Trends in 2025! AI, automation, and workforce dynamics are transforming finance operations. Are you prepared? Join us on January 22, 2025 as SSON and DocuPhase's Keaton Olund explore: ✅ How AI is streamlining finance and solving operational challenges ✅ Strategies to tackle emerging fraud risks ✅ Workforce trends reshaping finance, from hybrid models to upskilling ✅ Ways to enhance collaboration and align finance with broader business goals Don’t miss these insights to optimize your finance back office in 2025. Secure your place here: https://bit.ly/4iAeB1F

🚀 Key Insights from our session 'Organizing and Utilizing P2P Data From Chaos to Control'🚀 In November, SSON hosted the 2024 AP Automation Digital Summit, where industry leaders shared valuable insights on AP Automation and P2P Data. Top takeaways: ✅ Master Data Integrity: Effective governance and ongoing maintenance are key. ✅ Supplier VMD Ownership: Shifting data responsibility to suppliers ensures cleaner, more accurate data. ✅ AI in Data Process: Automation frees up time, but human oversight is still essential. Want to learn more? 🎧 Watch the full session on-demand here: https://bit.ly/3OPNX78 #APAutomation #DataIntegrity #P2P #AI #FinanceInnovation #DigitalTransformation

💡 Breaking Barriers in AI with Liquid Neural Networks Traditional AI scaling is reaching its limits, with escalating computational costs and diminishing returns. Enter Liquid Neural Networks (LNNs): a transformative approach inspired by adaptable biological systems. 🌊 🔑 Key Advantages of LNNs: Real-Time Adaptability: Dynamic connections evolve with new data. Efficiency: Achieve robust outputs with drastically fewer neurons. Explainability: A transparent alternative to AI’s "black box." Versatility: From autonomous systems to financial modeling and healthcare diagnostics. By addressing the Efficient Compute Frontier, LNNs open doors to scalable and sustainable advancements in AI, bridging the gap between today's constraints and tomorrow's innovations. Ready to explore the paradigm shift? Read more here: https://bit.ly/4iA9v5q 🚀 #ArtificialIntelligence #LiquidNeuralNetworks #Innovation #AIResearch #FutureTech

I know there will be hundred's of prediction type posts, but if you want to know what the best and brightest minds think will happen to the Global Business Services industry, you're in the right place. SSON's Global Advisory Board share their predictions for 2025. In part one we have great insights from Steve Rudderham, Sandy Khanna, Angela Mangiapane, AJ Wijesinghe, Viral Chhaya, Dr. Sanjeev Rastogi, Chris Gunning, Carla Sarti and Gavin Ifield. https://lnkd.in/etmVZqX5