Specialty Answering Service

Specialty Answering Service

Telecommunications

King of Prussia, Pennsylvania 285 followers

The Leading Call Center Service Provider for Growing Businesses

About us

Specialty Answering Service (SAS) is a 24/7 live answering service provider with 4000+ clients in every niche imaginable. With over 35 years of industry knowledge, SAS is focused on cultivating a truly personalized experience, meeting clients’ needs through custom scripting and an abundance of features designed to make life easier. Our 30 sales and support representatives and over 200 operators across the country are at your service. From lead capture to appointment setting to order taking, combined with our bilingual services, our operators are trained and qualified to handle any need that may arise. SAS combines an exceptional user interface and a convenient mobile app to localize customer data, enabling businesses to grow effortlessly, one call at a time. Our commitment to quality and innovation has improved customer loyalty and strengthened the brand that thousands of organizations rely on every day.

Website
http://www.specialtyansweringservice.net
Industry
Telecommunications
Company size
51-200 employees
Headquarters
King of Prussia, Pennsylvania
Type
Public Company
Founded
1985
Specialties
Phone Answering Services, Customer Service Outsourcing, Virtual Reception Service, Help Desk Outsourcing, Inbound Marketing, Remote Receptionists, Direct Response, Call Center, Contact Center, and Outsourcing

Locations

  • Primary

    1006 9th Avenue

    King of Prussia, Pennsylvania 19406, US

    Get directions

Employees at Specialty Answering Service

Updates

  • As 2024 comes to a close, we’re taking a moment to reflect on an incredible year at Specialty Answering Service. Our success is a direct result of the hard work, dedication, and enthusiasm of our amazing team, and we couldn’t be more grateful. At our annual holiday party, we celebrated the incredible contributions of each employee. Thank you to every member of our team for your outstanding service, teamwork, and positivity throughout the year. Together, we’ve achieved great things, and we’re excited to continue growing and thriving in the year ahead! Here’s to a bright 2025 with even more success, growth, and shared accomplishments! 🥂

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  • This month, our team’s company giveback initiative was focused on gathering donations for the Upper Merion Community Cupboard!

    View profile for Samuel Zimmers, graphic

    The Leading Call Center Service Provider for Growing Businesses | Account Executive at Specialty Answering Service | 888.532.4794

    A heartfelt thank you to #UpperMerionAreaCommunityCupboard for providing us with the opportunity to come together, collect donations, and spread some holiday cheer! 🎁 It's truly a pleasure to give back to our wonderful community and make a positive impact this holiday season. 🌟 #SASGivesBack #SpecialtyAnsweringService #HolidayGiving #CommunitySpirit

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  • 2024 Wrapped: A Year of Growth and Achievements at SAS! As we close out the year, I’m excited to share our 2024 Wrapped — a look back at some of the incredible milestones, projects, and moments that have defined our journey. A huge thank you to our dedicated team and supportive partners — together, we’re making an impact and setting the stage for even greater things in 2025! 🚀 Stay tuned as we continue to push boundaries and elevate our goals. Here’s to an even brighter future ahead!

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  • As the holiday season approaches, many businesses experience an increase in inquiries and customer needs. But with teams on break or out of the office, it’s essential to ensure your customers are still taken care of. That’s where we come in! Specialty Answering Service can help keep your business running smoothly by ensuring no call goes unanswered during high-demand times, providing 24/7 support when your team is unavailable, managing after-hours inquiries without the stress! With the right answering service, you can deliver top-notch customer experience, even during the busiest season of the year. Keep your customers happy and your business thriving — even while you take some well-deserved time off! #HolidaySeason #CustomerService #BusinessTips #AnsweringService #WorkLifeBalance #SAS #SpecialtyAnsweringService

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  • This October, Specialty Answering Service had the pleasure of partnering with Elmwood Park Zoo for their annual "Boo at the Zoo" event! 🎃 As part of our commitment to giving back, we provided candy for the event, helping create a fun and safe trick-or-treating experience for families in our community. It was wonderful to see the joy on the faces of kids and parents alike as they enjoyed the festivities. At SAS, community involvement is a core value. We're always excited to contribute to events like this that bring people together, especially during the holiday season. Partnering with local organizations helps us stay connected with the community, and we’re grateful for the opportunity to support such a fantastic event. 🦇 Thank you to everyone who made "Boo at the Zoo" a success, and we’re already looking forward to next year! #CommunityFirst #BooAtTheZoo #GivingBack #SAS #HalloweenFun #ElmwoodParkZoo

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  • Spooky Season is Here! 🎃👻 Calling all ghoulishly great businesses! 🕸️🕷️ Halloween is creeping up fast, and it’s the perfect time to add a touch of frightful fun to your customer interactions. How? By setting up a Halloween-themed answering service! 🎃📞 Picture this: a caller reaches out and is greeted with a delightfully eerie message that gets them into the Halloween spirit. It’s a trick AND a treat! 🍬👻 From ghostly greetings to pumpkin puns, a Halloween greeting can make your brand memorable and showcase your playful side. Need some inspiration? Click the link below to view our spook-tacular SAS Halloween Machine to help you create a Halloween greeting that will enchant (and entertain) your callers. Don’t let your answering service be a ghost of Halloweens past—get creative and let your brand shine this October! 💀✨ #Halloween #AnsweringService #BusinessFun #SeasonalMarketing #TrickOrTreat

    Create A Halloween Voicemail Greeting for your Business

    Create A Halloween Voicemail Greeting for your Business

    https://www.specialtyansweringservice.net

  • As a business owner outside of North Carolina, it’s difficult to see Hurricane Helene's devastating impact on small businesses throughout the region. Even from afar, the news and images of destroyed storefronts, flooded buildings, and displaced communities hit close to home. I can’t help but feel a deep empathy for the business owners who are facing such immense challenges, knowing how much heart and hard work goes into running a business, especially a small, local one. Small businesses are the backbone of our communities, no matter where you are. They aren’t just places of commerce. They are sources of pride, culture, and livelihood for families and employees. Watching these businesses suffer because of something completely out of their control is heartbreaking. Many of these owners are not only dealing with the financial loss of inventory and property, but also facing the emotional toll of having their dreams and life’s work upended overnight. What’s even harder to imagine is the uncertainty many of these businesses are facing now. The road to recovery after such a disaster can feel overwhelming, and for many, the question isn’t just how to rebuild, but if they’ll be able to. While I may not be there physically, I believe that all of us in the broader business community have a role to play in supporting those affected by Hurricane Helene. Whether it’s donating to disaster relief funds, supporting businesses with online purchases, or spreading the word about resources available to help them rebuild, there are ways we can contribute to their recovery, even from a distance. These small businesses represent the resilience and determination that make our communities strong. While the damage from Hurricane Helene has been devastating, I know that, with support, these businesses can recover and rebuild. It’s up to all of us to help however we can. - Todd Cardin #SupportSmallBusiness #HurricaneHelene #RebuildTogether #NorthCarolinaStrong #BusinessCommunityResilience

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  • Specialty Answering Service reposted this

    When Specialty Answering Service needed a workspace that could keep up with their fast-paced service, we delivered! From ergonomic Ethosource workstations to sleek Basecamp private offices, our solutions helped SAS's team create an office environment that fuels focus and efficiency. Ready to transform your office? We’re just a call away! 📞 #office #officefurniture #officespace #refurbished #officedesign #officeinteriors #OfficeGoals #WorkspaceSolutions #OfficeDesign #Ethosource #KingOfPrussia #SpecialityAnsweringServices #PrivateOffices #Workstations #OfficeTransformation

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  • Embrace Fall with a Seamless Customer Experience! 🍂 As the weather turns crisp and autumn settles in, it's a great time to ensure your business is prepared for the change in season. With an answering service, you can effectively manage seasonal call surges, provide consistent support, and enhance efficiency, allowing your team to focus on core tasks while we handle customer inquiries. Gear up for a smooth and productive fall season with an answering service that keeps your business running effortlessly! #FallSeason #AnsweringService #CustomerSupport #BusinessEfficiency #AutumnReady

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