Happy Holidays from the Veho Team! 📦 ☃️ 🎁
Veho
Consumer Services
New York City, NY 14,855 followers
Reinventing delivery and returns for the e-commerce era.
About us
Veho is reinventing delivery and returns for the e-commerce era by combining modern technology and innovative logistics with a customer-centric focus. Veho powers fast, transparent and personalized next-day delivery and returns for e-commerce companies so they can increase customer satisfaction and drive customer lifetime value. Veho’s premium delivery experience is built on live customer communication, in-market warehouse locations and a dynamic marketplace to seamlessly match demand for deliveries with last-mile crowdsourced driver-partners. Veho provides e-commerce brands with an end-to-end, customer-centric solution that makes delivery their competitive edge. We’re a team of builders, creatives, adventurers, and go-getters on a mission to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. Come join us!
- Website
-
http://shipveho.com/
External link for Veho
- Industry
- Consumer Services
- Company size
- 501-1,000 employees
- Headquarters
- New York City, NY
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Next-day Delivery
Locations
Employees at Veho
Updates
-
Every delivery counts. In fact, 90% of US consumers say they will REPURCHASE from a brand based on a single POSITIVE delivery experience. Learn more about how Veho turns shipping from cost center into value driver from VP of Marketing Guy Ruck. ↘️ https://lnkd.in/gbd_hmKt
-
-
The speed and reliability of a shipping partner can make or break peak season. Hear from Group Product Lead Jared Lindauer about how Veho's commitment to rapid iteration and innovation ensures that brands have the tools they need to provide exceptional service to their customers. ⤵️ https://lnkd.in/eztuhEnw
-
-
Just like any other investment, shipping should be evaluated on the return it generates. Hear from CEO Itamar Zur via CNBC's Squawk on the Street on why brands are more frustrated than ever with legacy carriers-- and why they deserve a better ROI on shipping spend. ⤵️
E-commerce brands will spend more on holiday shipping this year than they ever have before. Sales and shipments are smashing records (Veho has already delivered over 3 million parcels since Black Friday week), but so are the price hikes and surcharges that legacy carriers are charging brands. Many brands who think they will end the year with a great holiday season will have sticker shock when they see their shipping bills in January. As I discussed with Frank Holland on CNBC's Squawk on the Street, we are seeing mounting frustration from brands. They are being asked to pay more every year for a service that isn't getting better (and often getting worse). Even more so, they are realizing that they should expect a higher ROI on their shipping spend. #retail #ecommerce #shipping
-
Shoutout to our Westchester/ Yonkers warehouse ensuring holiday presents arrive on-time this peak season! Grateful for the #bootsontheground teams making today count and driving impact! ⤵️
-
-
When customers use our Perfect Placement™️ feature, misdeliveries drop by 77%. Our proactive approach allows consumers to choose EXACTLY where their packages are placed through photos and geo pins. This precise location information helps driver partners navigate complex deliveries with a visual reference point. By perfectly matching consumer and driver partner data, we’re creating pathways for improved OTD and customer satisfaction this peak season. Learn more about how Perfect Placement™️ reduces misdeliveries and improves OTD at our blog: https://lnkd.in/gUUzFq2B
-
At Veho, we believe in going above and beyond for customers, clients, and teammates at every interaction. Hear from VP of Live Operations Allison Polster on what it means to "Obsess over Experience," especially during peak season, at Veho. ⤵️ https://lnkd.in/gRrd4SKg
-
-
At Veho, we don't just handle peak season; we transform it into an opportunity for shipping excellence. In this week’s deeper look article, VP of Business Operations Kevin Johnson breaks down how Veho utilizes advanced technology and strategic planning to proactively address peak season challenges. Key highlights from our approach: - Flexible Network: We proactively build capacity at every step, using advanced data forecasting to stay ahead of demand - Real-Time Transparency: Our new Client Portal gives shippers instant access to package tracking and performance metrics -Purpose-Built Technology: Innovative tools like address validation and Perfect Placement™️ reduce delivery errors and build customer trust Curious to learn more about how Veho navigates the ‘Peak Season Crunch’? Read the full article now ➡️ https://lnkd.in/ec-SSuWn
-
This peak at Veho has been our biggest season ever! Shoutout to the Veho corporate team spending time in our distribution hubs with #bootsontheground. Our team works as one, obsessing over experience and making today count! ⤵️
-
-
'Boots on the ground' at Veho is integral to our success. We know that in order to fast and solve real problems, we must fully understand the problems and opportunities of our industry. Hear from CEO and Co-founder Itamar Zur as featured in Forbes on why Veho was founded with this hands-on approach, and why it remains core to our culture. ⤵️
As the CEO of Veho, I personally deliver parcels at least twice per month. This “boots on the ground” experience is one of the best uses of my time. It grounds me in what customers, clients and driver-partners experience. I see first-hand how our technology drives industry-leading on-time delivery and customer satisfaction. I also see where we must improve (and there is always room to improve!), and can act quickly. This hands-on approach is how Veho was founded and remains core to our culture. Right now, many Veho corporate employees and executives are in our distribution hubs, working as one team during our busiest time ever, while also identifying technology and process improvements that can drive better sort and delivery results. As I wrote in this Forbes article, it is critical for leaders to put their own boots on the ground to ensure they fully understand problems, opportunities, and the needles they must thread to win. How do you make sure you stay connected to the reality of your business?