New Year, New DevOps Skills! 🚀🍾 Our next webinar, "A Day in the Life of a Senior SFDE," with Julian Joseph ☁️🤘🏽🌈✝️🍕 will give you an inside look at how senior Salesforce engineers save time, streamline workflows, and boost team happiness. Join us on January 16th for practical strategies and real-world scenarios: https://hubs.ly/Q030TLJ-0
Salto
Software Development
Mountain View, California 5,821 followers
The ultimate DevOps platform for seamless, automated configuration management across all your enterprise applications
About us
Salto reimagines the way enterprise systems are configured and managed. It does so by bringing concepts and methodologies from the software development and DevOps worlds - the use of structured language, version control and automation - into the systems operations environment. Enterprise systems management is becoming more and more crucial to the success of modern companies and, at Salto, we believe that providing system operations teams with the right tools will help them meet the rapidly changing business needs of their companies and lead them to success. Providing both an Open Source and an Enterprise SaaS product, Salto enables business systems and IT professionals to manage their Systems' configuration holistically and efficiently, turning otherwise manual, ad-hoc and error-prone workflows into streamlined and automated processes. By extracting the configurations of different enterprise systems, including Salesforce, NetSuite, Zendesk, Jira and Okta, and translating them to one single declarative representation, we empower those professionals to understand, change, track and deploy all of their configurations, across their different enterprise systems.
- Website
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https://www.salto.io
External link for Salto
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Mountain View, California
- Type
- Privately Held
- Founded
- 2019
Locations
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Primary
257 Castro St
Suite 107
Mountain View, California 94041, US
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615 Channelside Dr
Tampa, Florida 33602, US
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94 Yigal Alon Street
Tel Aviv, Hamerkaz 6789139, IL
Employees at Salto
Updates
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🔥 6 Best Practices for Building Custom Zendesk Reports 🔥 Pre-built Zendesk dashboards are great for general insights, but custom reports are key when it comes to tailoring your analytics to your organization’s unique needs. Here are a few best practices from Zendesk expert Jude Kriwald to help you create reports that deliver value: ✅ Start with a clear goal - What question are you trying to answer? Be as specific as possible. ✅ Use filters wisely - Keep your query simple and your filters focused, and add layers of complexity as you go. Adding one element at a time lets you see its impact on your report. ✅ Combine metrics for advanced insights - For example, combining ticket creation and resolution metrics can help you identify patterns that might indicate process inefficiencies for certain ticket categories. ✅ Visualize strategically - Choose charts and graphs that tell the story at a glance. Ask yourself: Does this chart type make the data easier to understand? ✅ Limit data overload - More isn’t always better. Focus on a few key metrics and visualizations for clarity. ✅Test and refine - Your first report is rarely perfect. Share it with your team, gather feedback, and tweak accordingly. What’s your go-to tip for creating custom reports in Zendesk? Got any best practices we missed? Share them in the comments! #Zendesk #CustomReports #BestPractices
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Salto reposted this
Back in 2023, I stumbled upon Salto—and it was an incredible discovery! But as it turns out, that was only the second-best thing. The best thing? Learning DevOps through their expertly crafted courses, which have set a new benchmark for Salesforce professionals. These six gems have been transformative: 1️⃣ CPQ Deployments Expert 2️⃣ Salesforce DevOps Anti-Patterns 3️⃣ Salesforce CI/CD Part 1—Fundamentals of SFDX and Git 4️⃣ Salesforce CI/CD Part 2—Continuous Integration with GitHub Actions 5️⃣ Salesforce DevOps in 5 Minutes with Salto 6️⃣ CI/CD Checklist for Salesforce Architects From foundational knowledge to advanced strategies, Pablo Gonzalez's courses provide everything you need to master Salesforce DevOps and CI/CD with ease. For anyone striving to level up their Salesforce game, Salto’s resources are unmatched. Oh, and did I mention it’s FREE? 🎉 Yes, you read that right! https://lnkd.in/gz7888pN Your future self will thank you for starting today! #SalesforceCommunity #TechLearning #SaltoLeap #CareerGrowth #Salesforce #DevOps #TechSkills #SaltoLeap
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Salesforce admins and devs, are you keeping up with the speed of change? Continuous Integration and Continuous Deployment (CI/CD) isn’t just for software engineering—it’s a game-changer for Salesforce orgs, too. It can help you: ✅ Streamline deployments ✅ Catch errors early ✅ Improve collaboration In this post, we dive into why CI/CD matters for Salesforce and share best practices to get you started. Read the full article below! #Salesforce #CICD #DevOps #BestPractices
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Managing promotions and back-promotions across multiple orgs can be a challenge, especially when you're handling complex pipelines. In this webinar, Salto customer engineer Dan Putman walks you through how Salto can make that task easier. You'll see firsthand how Salto gives you a unified view of all deployments, enables joint promotion validation mechanisms, helps with conflict detection and resolution, and even lets you cherry-pick just the metadata you want to deploy. Watch it below! #Salesforce #SalesforceDevelopment
Promotions and Back-Promotions with Salto
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Zendesk Explore is a powerful tool for turning your support data into actionable insights—but only if you know how to use it effectively. In fact, most admins are sitting on a goldmine of insights and they don't even know it! Here's where to start analyzing your customer service operations through Zendesk Explore: ✔️ Start with the right dashboard - The Support Dashboard gives you an overview of your ticket management metrics while the Satisfaction Dashboard focuses on customer feedback. ✔️ Make dashboards your own (but not too much) - Small customizations (like filtering by team or agent or adjusting timeframes) can go a long way in making data more relevant for your team. ✔️ Schedule dashboards for stakeholders - You can set these reports to be emailed daily, weekly, or monthly, keeping teams up-to-date without extra work on your part. ✔️ Highlight key metrics - Don't get overwhelmed by too many metrics at once. Highlight your top 3-5 KPIs (e.g. First Response Time, Ticket Backlog, CSAT Score) to ensure they're front and center, then see what you can learn from them. With the right approach, Zendesk Explore can help you make data-driven decisions that improve team performance and customer satisfaction. What’s your go-to strategy for making data actionable? We'd love to hear in the comments! #Zendesk #CustomerSupport #BestPractices
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Knowing how to efficiently and accurately deploy metadata in Salesforce is crucial—it's what enables you to move customizations and code from their local environment to various Salesforce orgs. In this guide, we'll walk you through everything you need to know to deploy metadata using Visual Studio Code and the Salesforce CLI. You'll learn how to leverage these tools to streamline your development process and maintain a smooth workflow. Check it out below! 👇 #Salesforce #SalesforceDevelopment #SalesforceCLI #SalesforceDevOps #VisualStudioCode
Everything You Need to Know About Deploying Salesforce Metadata
salto.io
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9 Expert Tips to Use NetSuite Financial Reports Like a Pro All roads lead to financial reporting in NetSuite—which means it’s crucial you get those customizations right. Knowing how to customize NetSuite financial reports is an invaluable tool that gives you business insights in real-time and boosts your efficiency. Here are Sonny Spencer, BFP, ACA's top tips for working with NetSuite financial reports: ⭐ Schedule, schedule, schedule – Have reports delivered straight to your inbox at the start of your day. No more waiting for them to generate! ⭐ Consider system performance – Large reports with multiple columns can slow things down. Run them off peak hours or schedule them to save time. ⭐ Plan for ongoing maintenance – Minimize custom criteria in your reports to avoid constant updates when your environment changes. ⭐ Use cash basis reports when needed – Helpful for tax reporting in certain US states, make sure your reports align with your basis. ⭐ Check your income statement by department – Run this during period close to catch transactions missing key department values. ⭐ Clean up formatting – Add blank rows to make your reports easier to read. ⭐ Leverage dynamic reporting dates – Use these to view rolling periods (e.g., last 12 months) or compare time frames (e.g., this quarter vs. last). ⭐ Validate accuracy – Always check your custom income statement against the standard version to ensure everything ties out. ⭐ Remove drill-down capabilities – If exporting to Excel, turn off drill-down in “Edit Layout” to avoid hidden rows. Whether you’re scheduling reports, managing large data volumes, or creating custom criteria, a little extra planning goes a long way to produce complete and accurate financial results for your company. Find Sonny's full blog post in the comments. Got any other tips to share? Any best practices you swear by? Feel free to drop them in the comments! #NetSuite #FinancialReports #ERP #BestPractices
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5️⃣ Best Practices for Mastering Sandboxes in Zendesk Sandboxes are crucial for scaling operations in enterprise environments. They provide a safe space to build, test, and train without risking live operations—but their value depends on how you use them. Here’s how to make the most of your Zendesk sandboxes! ✔️ Test everything – Even small changes like macros, triggers, or automations can create unintended downstream impacts. Sandboxes let you catch and fix these issues before they hit production. ✔️ Use multiple sandboxes – Many teams have separate development, QA, and training sandboxes to ensure changes don’t collide. Essential for larger enterprises. ✔️ Mirror production environments – Keep your sandbox setup as close to production as possible. This will help ensure accurate testing. ✔️ Document changes & dependencies – Always log everything you change, including related dependencies, to ensure smooth and complete deployments. ✔️ Leverage automation tools – Manually migrating configurations between environments is time-consuming and error-prone. Consider using a tool like Salto to automate processes. 💡 Pro Tip: Sandboxes aren’t just for testing! They also encourage collaboration and innovation, as well as allow your team to experiment freely while ensuring that changes are well-tested and stable before going live. Investing time into proper Zendesk sandbox management can save you from outages, protect your workflows, and improve your customer experience. Check out this video for all our tips: https://hubs.ly/Q02-TDrr0 #Zendesk #SandboxManagement #BestPractices
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Deploying Field-Level Security (FLS) permissions in Salesforce doesn’t have to be a manual, time-consuming process. Salto makes it easier by: ☑️ Automatically surfacing FLS permissions as standalone components, so you don’t have to deploy entire profiles or permission sets ☑️ Helping you cherry-pick only the exact permissions you want to deploy ☑️ Validating permissions before deployment to catch errors early Check out the post below to see how it works ⬇️ #Salesforce #FieldLevelSecurity #PermissionSets
Deploy Salesforce Field-Level Security (FLS) Permissions and Field Permissions with Salto
salto.io