Rocketlane

We're thrilled to announce our $24M Series B funding! Rocketlane is revolutionizing client project delivery and PSA with our innovative all-in-one platform. We're addressing critical market challenges through innovative solutions in client delivery experience, project governance, budgeting, resourcing, insights, delivery operations, and beyond while achieving rapid growth. Oh and what good is a big announcement from us if we aren’t rapping about it? Thank you to our incredible customers, partners, and investors for your support. This one's for you! Learn more: https://lnkd.in/gxB72KGd Srikrishnan Ganesan Vignesh Girishankar Deepak Bala Rahul Sridhar Karthig Saravanan #Rocketlane #SeriesB #FundingAnnouncement #Startup #TechNews #ClientDelivery #PSASoftware #Innovation #RapSong

If you are considering a role in #CustomerSuccess, #CustomerOnboarding, and #ProfessionalServices, explore Preflight's job board. Join us to connect directly with hiring managers and expand your network! Apply to join: preflight.cx 1. LexisNexis Risk Solutions is looking for a Strategic Solutions Consultant Location: USA Ref: https://lnkd.in/gbeyf3Q4 2. Intuit is looking for a Professional Services Consultant Location: San Diego, California, USA Ref: https://lnkd.in/gHqzigUR 3. MS Shift, Inc. is looking for an Onboarding Manager Location: New York, United States Ref: https://lnkd.in/g47N6U7Y 4. Lytx, Inc. is looking for a Director, Implementation Services Location: West Coast, USA Ref: https://lnkd.in/gejaMRuA 5. Atlassian is looking for a Head of Global Service Solutions Location: USA Ref: https://lnkd.in/gDtg-Zg9 6. DeleteMe is looking for a Senior Manager, Customer Support Location: United States Ref: https://lnkd.in/g_hhSCiK 7. Peppr is looking for a Director of Client Onboarding Location: Texas, United States Ref: https://lnkd.in/g9izEqbD 8. CentralSquare Technologies is looking for a Director, Professional Services Location: United States Ref: https://lnkd.in/gssqYKxE 9. Slice is looking for a Head of Implementation Operations Location: United States Ref: https://lnkd.in/g-pgvfry 10. Everlaw is looking for a VP of Customer Success Location: Oakland, CA Ref: https://lnkd.in/gZgZBT62 11. First Resonance is looking for a Director of Professional Services Location: Los Angeles County, CA Ref: https://lnkd.in/gxHxJHaQ 12. PreVeil is looking for a Director of Customer Success Location: Massachusetts, United States Ref: https://lnkd.in/gZVg4WhG 13. LinkSquares is looking for a Director, Managed Services Location: Boston, MA Ref: https://lnkd.in/gA5u4yig #Hiring #CustomerSuccess #CustomerOnboarding #SaaS

How do you deliver gifts to nearly 1 billion people on Christmas eve? For Mr. Claus and his team at Northstar Logistics, seamless service delivery hinges on ensuring that every client’s requirements are collected and relayed to the team so they know what to deliver and can plan accordingly. If you’d like to learn how the magic unfolds, consider watching the video below. 🎄 #HolidayMagic #Rocketlane #JoyfulDeliveries #CustomerPortal

You could be taking 80% of your accounts live in less than 80 days 🗓️ Every growing SaaS company reaches a point where its implementation team is required to evolve into a full-blown professional services unit. In Observe.AI’s case, their transition was focused on improving two metrics: - Reducing TTV (time-to-value) - Keeping service utilization credits low The team found it difficult to achieve their goals because they still relied on manual processes and fragmented tooling. This caused delays with reporting, and the leadership found it difficult to track OKRs for the team. After a few conversations with them, we helped them with a solution that: 1. Streamlined implementation processes 2. Simplified OKR tracking 3. Enabled consistent client engagement 4. Allowed efficient time-tracking In addition to building the base layer of their professional services tech stack, we also helped them: 1. Templatize their go-live plans according to deal sizes and markets 2. Install early warning systems to proactively identify and address delays 3. Integrate Slack and Salesforce to communicate with clients more easily If you’re a SaaS company looking to scale your implementation team into a high-functioning professional services team, we might be able to help.

Today: How Professional Services teams are evolving in 2025. Join our CEO, Srikrishnan Ganesan, as he shares the five most significant changes impacting professional services. These aren’t predictions, but patterns that are already visible in leading organizations. In this session, we'll examine: - The shift from billable hours to value metrics - Why CFOs are redesigning service delivery - How standardisation enables quality at scale For PS leaders and operations teams who prefer clarity over hype. See the data and insights shaping these changes. Live today. You can find the registration link in the comments. #ProfessionalServices #ProjectDelivery #PSOperations #ServiceDelivery

Happening tonight! We’re gathering some of Nashville's finest PS & CS leaders under one roof tonight. The reason? To have a focused discussion on building optimal team structures and securing the right budgets for the year ahead. If you happen to be a PS or CS leader in Nashville and haven’t registered already, we would love to have you join us. Expect practical solutions, proven strategies, and direct insights from peers who've successfully navigated similar challenges in Professional Services and Customer Success. 🗓️ December 17, 2024 ⏰ Starting at 6:00 PM CST (that’s today!) 📍 Prime location on Broadway, Nashville 🎯 Focus: Making your 2025 budget work smarter, not harder You can find the registration link in the comments. #Rocketlane #Engage #ProfessionalServices #CustomerOnboarding

If you are considering a role in #CustomerSuccess, #CustomerOnboarding, and #ProfessionalServices, explore Preflight's job board. Join us to connect directly with hiring managers and expand your network! Apply to join: http://preflight.cx 1. HiBob is looking for a Head of Professional Services - Enterprise Location: London, England, United Kingdom Ref: https://bit.ly/4iIxf7t 2. MongoDB is looking for a VP, Professional Services Location: London, England, United Kingdom Ref: https://bit.ly/3VJfBXD 3. Creatio is looking for a Vice President of Professional Services Location: London, England, United Kingdom Ref: https://bit.ly/3VJR0lo 4. Ekco is looking for a Service Delivery Manager Location: Dublin, County Dublin, Ireland Ref: https://bit.ly/3P0Rtfe 5. SoftNice UG is looking for an Information Technology Service Delivery Manager Location: London Area, United Kingdom Ref: https://bit.ly/3OW0syi 6. Dynamic Yield by Mastercard is looking for a Customer Onboarding Manager Location: London, England, United Kingdom Ref: https://bit.ly/3DkatTm 7. Massive Rocket | Global Braze & Snowflake Agency is looking for a Delivery Manager Location: Poland Ref: https://bit.ly/3DvzURN 8. Akoni Technologies is looking for an IT Service Delivery Manager Location: Reading, England, United Kingdom Ref: https://bit.ly/41ETiGi 9. Plat4mation is looking for a Service Delivery Manager Location: Mechelen, Flemish Region, Belgium Ref: https://bit.ly/3BnEUrf 10. Anaplan is looking for a Principal Solution Implementation Manager Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates Ref: https://bit.ly/4fkUmSL 11. Boomi is looking for a Director, Customer Success EMEA Location: United Kingdom Ref: https://lnkd.in/gKqwgxTp 12. Busuu is looking for a Head of Customer Success Location: Community of Madrid, Spain Ref: https://lnkd.in/gdj4AiBN 13. Neara is looking for a Customer Success Director Location: London, England, United Kingdom Ref: https://lnkd.in/gUJXsSTP #Hiring #CustomerSuccess #CustomerOnboarding #SaaS #PostSales

📢 LAST CALL 📢 Tomorrow's the night Nashville's PS & CS leaders trade budget spreadsheets for meaningful conversations. If you've been looking for a chance to discuss 2025 planning with peers who get it, this is it. We're hosting an intimate dinner where Professional Services and Customer Success leaders can share strategies, swap stories, and build real connections. Instead of another virtual meeting, imagine solving your budget and team planning challenges over an exceptional meal. No presentations, no formalities - just honest discussions about making 2025 your strongest year yet. 🗓️ Tuesday, December 17, 2024 (that's tomorrow!) ⏰ 6:00 PM - 9:00 PM CST 📍 Prime location on Broadway, Nashville 🎯 Focus: Making your 2025 budget work smarter, not harder Registration link in comments. #Rocketlane #Engage #ProfessionalServices #CustomerOnboarding

Who's up for solving 2025's budget puzzles over Nashville's finest dinner? Let's be real - we all need a break from virtual meetings about team planning and budgets. Sometimes the best insights come when you're sharing a great meal with other PS and CS leaders who face the same challenges you do. No slides, no rehearsed pitches - just candid conversations about making your 2025 budget work harder for you. 🗓️ Tuesday, December 17, 2024 ⏰ 6:00 PM - 9:00 PM CST 📍 Prime location on Broadway, Nashville 🎯 Focus: Making your 2025 budget work smarter, not harder We're keeping the group intimate because the best conversations happen when everyone can actually hear each other. Registration link in comments. #Rocketlane #Engage #ProfessionalServices #CustomerOnboarding

Customer onboarding is changing… Falling budgets, the proliferation of AI-powered agents, and heightened customer expectations have cooked up the perfect storm. It’s hard to keep up, which is why we’re working with customer onboarding leaders to understand how the space is changing. To that end, we’ve put together a questionnaire (link in the comments) to help us understand what keeps onboarding and implementations leaders up at night. It’s a 10-minute survey that explores current challenges, future trends, and how organizations are transforming their onboarding processes for greater impact. From AI integration and automation to revenue opportunities and personalization at scale, this research aims to uncover the strategies that will define successful onboarding in the years ahead. If you are a Director, VP, or a Senior Manager of Customer Onboarding/Implementations, please consider participating! We will be offering a $25 Amazon gift card as a token of appreciation for all participants. P.S. The $25 Amazon voucher will be given only to participants who fit the aforementioned criteria. #CustomerSuccess #SaaS #CustomerOnboarding