Welcome to 2025! What are your resolutions for improving your knowledge management practices? 👀
Upland RightAnswers
Software Development
Austin, Texas 2,578 followers
RightAnswers combines powerful AI search, Gen AI + knowledge management for the future of customer service .
About us
RightAnswers empowers service teams with AI-driven knowledge management. KCS v6 certified and tailored for complex enterprises, our solution accelerates troubleshooting and enhances customer support. With flexible AI options, pre-packaged content, and expert knowledge consulting, RightAnswers is the go-to partner for large B2B tech organizations seeking scalable, innovative knowledge solutions. Check out what others have to say about RightAnswers on G2: https://www.g2.com/products/rightanswers/reviews
- Website
-
https://uplandsoftware.com/rightanswers/
External link for Upland RightAnswers
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Austin, Texas
- Type
- Public Company
- Founded
- 2010
- Specialties
- Knowledge Management, Service Desk, Customer Service, and Web Self-Service
Locations
-
Primary
Get directions
401 Congress Ave
Suite 1850
Austin, Texas 78701, US
Employees at Upland RightAnswers
Updates
-
What is KCS? Well, KCS stands for Knowledge Centered Service. Dive in deeper to KCS and the benefits of having a robust knowledge strategy in your contact center with the extended, on-demand webinar! Watch the full fireside chat at https://ow.ly/vvLa50UsI9S
-
Upland RightAnswers reposted this
I am truly honored to have the opportunity to collaborate with brilliant leader-innovators at the Consortium for Service Innovation annual Leadership Committee Meeting on behalf of Upland RightAnswers ! Together we worked diligently on the current and future state of #AI in knowledge management as well as how #KCS enables #AI success. We also identified hot topics for 2025 and beyond that resulted from our experiences at our diverse organizations and thought provoking discussions.
-
-
In case you didn't make it to #KMWorld2024, check out our Sean Coleman's keynote session on demand! https://lnkd.in/ee2V7kx2
Keynote: Protecting Your KM Investment: Navigating the AI Hype
https://www.youtube.com/
-
Upland RightAnswers reposted this
#KMWorld2024 – What an Amazing Event! A HUGE thank you to everyone who stopped by the Upland RightAnswers and Upland BA Insight booth—we loved meeting you and seeing all those wonderful smiles! 🫶🏽 If we missed you at the event, no worries! Feel free to send me a DM, and I’d be happy to connect you with our team. A special shoutout to Sean Coleman, Mitch Pursell, Chris Pecce and Dennis Hiel for leading the way. It’s always an honor to learn from the best! Looking forward to continuing the conversations and staying connected!
-
-
Thank you to everyone who attended Sean Coleman's keynote at #KMWorld2024 on the importance of protecting your KM investment and a value-driven approach to AI! What a great way to kick off the final day of the show. Missed us? Don't worry! You can always request a meeting with the RightAnswers team at https://ow.ly/gycW50UbZH2
-