Imagine a system where residents can easily set up payment plans or avoid holds on vehicle registrations, while agency staff see reduced congestion and improved efficiency. This is the power of technology that serves people first. By focusing on human-centered design, we create solutions that empower residents and staff to achieve better outcomes. At PayIt, we understand the unique challenges faced by government agencies, and we’re here to help you achieve your digitization goals while meeting the needs of your community. #HumanCenteredDesign #GovTech #UserExperience Jean Nobile
PayIt
Software Development
Kansas City, MO 7,708 followers
Smarter for government. Easier for everyone.
About us
PayIt enables state and local government agencies to deliver a great resident payments experience that accelerates the shift to digital. Agencies choose PayIt to better achieve their mission through improved operational efficiency, customer support, and resident satisfaction. Our solutions span property tax, courts, utilities, DMV, outdoors, and more. PayIt provides a single resident profile across agencies and jurisdictions, integrates into back-office and adjacent systems, and our team helps clients drive adoption of digital channels. Serving more than 100 million residents in North America, we have received awards from Fast Company and StateScoop, and have been listed in the GovTech 100 for 8 years and counting. PayIt: Smarter for government. Easier for everyone.
- Website
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http://www.payitgov.com?utm_medium=organic_social&utm_source=linkedin&utm_campaign=24Q1-Reputation
External link for PayIt
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Kansas City, MO
- Type
- Privately Held
- Specialties
- SaaS, Government, Technology, Mobile Payments, Electronic Payments, Software, Government Payment Resources, Integrated Payment Solutions, Java, Microservices, NoSQL, MongoDB, Jersey, Docker, Kubernetes, Node.JS, Node, and Clojure
Products
Resident engagement and payments platform
Citizen Engagement Software
PayIt simplifies doing business with government. Our solution consolidates government services and payments across agencies to deliver a single connected experience for residents. PayIt’s solution can automate any government workflow and their associated electronic payment services, integrate into any existing back-office system of record, and provide detailed transaction reporting to agency staff. The GovWallet is optimized for government transactions – securely storing payment methods plus official documentation such as licenses and property information, making it easy for residents to access documents required to apply for and renew services.
Locations
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Primary
1100 Main St
Kansas City, MO 64105, US
Employees at PayIt
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Adam Christensen
SVP, Product at PayIt
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Kelly Davis-Felner
Chief Marketing Officer @PayIt | Growth Scaler | Storyteller | Force Multiplier | Fractional Marketing Consultant, Advisor, and Coach
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Krishnan Sastry
Engineer -> Product Guy -> Operator -> Investor/Advisor
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Ellyn Latimer
Regional Managing Director at PayIt
Updates
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AI offers exciting possibilities for government agencies, but it also raises important questions about ethics, privacy, and security. In 2025, we expect agencies to cautiously embrace AI while focusing on: — Clear policies to get the proper guardrails in place — Training employees on responsible AI use — Transparent communication to build resident trust Read our blog for more insights on this critical trend in government technology: https://okt.to/mtpWFk #AI #GovTech #PublicSector
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Cybersecurity, AI, and digital services are at the forefront of NASCIO’s 2025 Top 10 CIO Priorities. These trends are aligned with what our team identified as critical areas of focus for the year ahead, shaping how governments will continue to increase efficiencies and build trust with residents. Our latest blog weighs in on the key insights from this year’s list and what they mean for government leaders. From enhancing data security to modernizing resident experiences, these priorities reflect both challenges and opportunities ahead. Read the full breakdown here: https://okt.to/ZljOAK #GovTech #NASCIO #DigitalGovernment
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Just 11 days left in the year, so if you're anything like us, you might be punting tasks to the new year or holly-jollyscrolling 🎅🤳. Let us provide a guilt-free way to procrastinate productively with a round-up of some valuable resources that will help you and your agency prepare for the year to come. #DigitalGovernment #Newsletter #GovTech
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Your systems hold valuable data, but getting actionable insights shouldn’t be a headache. Our admin tools give agencies the visibility they need to: — Track revenue collection in real-time — Monitor channel mix across digital, mail, IVR, and in-person transactions — Forecast and drive digital adoption As state and local governments continue to prioritize digital adoption in 2025, these insights empower agencies to meet residents where they are and deliver more efficient services. Learn how you can let your data work for you: https://okt.to/Hh1MZu #GovTech #PublicSector #DigitalAdoption
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What builds trust between residents and government? Anna Challacombe, Lead Product Designer, highlights the importance of accessible, user-focused design in reducing the confusion and stress residents often face when interacting with digital services. In 2025, we expect to see agencies prioritizing customer experience to ease mental burdens, improve accessibility, and strengthen public trust. Read our 2025 predictions blog for this and other key trends in government technology we expect to see in the coming year: https://okt.to/QgmXeN #GovTech #Accessibility #UserExperience
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Improving government services starts with putting the customer experience first. When residents can easily find their bill, make a secure payment, and receive quick confirmation, everyone benefits — not just the end user. For state and local governments, this means prioritizing user experiences that align IT systems, procurement strategies, and operational goals. It’s time to lead the dialogue and create solutions that work better for residents and your agency. #GovTech #PublicSector #DigitalGovernment Kelly Davis-Felner
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Curious how 2024 shaped up for government technology? Here's the recap. A year ago, we outlined key trends shaping the digital government landscape. Now, as 2025 approaches, we're revisiting those predictions to see what stuck, what evolved, and what’s next for agencies navigating AI, digital adoption, and resident engagement. Explore the insights and get a head start on your 2025 strategy. Read the full blog here: https://okt.to/By0qPH #DigitalGovernment #GovTech #DigitalAdoption