Nuuly

Nuuly has significantly contributed to URBN’s growth with strong word-of-mouth advocacy and value proposition, with sales growing 62.6% to $90.7 million and the number of active subscribers expanding by more than 25,000 to top 250,000 in the last quarter. This success highlights the power of customer engagement and an effective strategy in the rental market. “This rental concept in general is still something that is very unsaturated in the consumer market,” he said. “We feel like we have a lot of runway ahead of us.” said Dave Hayne, President of Nuuly. Read more on WWD: https://lnkd.in/ekPJn8Qs #nuuly #urbn #wwd

Nuuly is honored to have been part of Hike Clerb Inc's 2nd annual SNOWCLERB trip to Aspen, supporting their mission to create a more inclusive and equitable outdoors. Cheers to best-dressed moments while making core memories! ⛷❄

Meet Cara Heenan, Senior Associate of Brand Marketing at Nuuly. Cara joined our team in February 2020 and began as a Customer Success Associate. She then transitioned to a Sample Coordinator role and later continued her Nuuly journey by landing a post on the marketing team. Cara has enjoyed working on different areas of the business, but her favorite part has always been the people. She said, “Everyone I’ve worked with here has taught me so much, whether they know it or not. It’s great working at a place where everyone is welcoming and happy to aid in your career growth.” On an average day, you’ll find Cara wearing many different hats. She spends her days coordinating new product collabs and brand partnerships, like our recent partnership with KC Current, and looping in our PR agency with upcoming Nuuly news. On top of that, Cara helps manage various press events, and was thrilled to attend the ribbon cutting ceremony of our KC Fulfilment Center earlier this year. When she isn’t at the office, you might find Cara hitting the slopes. As an avid skier since her childhood, she loves spending the winter months in the mountains. She’s also a huge Eagles fan and spends her Sundays at games with her family and friends. Go Birds! #nuuly #urbn #meettheteam #brandmarketing

🌟 Nuuly Reaches 300,000 Subscribers!🌟 We’re thrilled to announce that Nuuly has surpassed 300,000 subscribers! 🎉This milestone reflects the growing popularity of fashion rental. Highlights: 🚀 Sales Growth: Net sales up 48% to $97.2 million. 👗 Subscriber Surge: 51% increase in average active subscribers. 💪 Strong Retention: Nearly 45% stay after 12 months, 40% after 36 months. Our new 600,000-square-foot warehouse in Missouri has expanded our inventory, catering to diverse fashion tastes. David Hayne, Nuuly’s president, credits this success to strategic initiatives and a rental-friendly market. As more people embrace renting, Nuuly leads the way. Read more about our recent news on Glossy https://lnkd.in/eAt6W5Kd #Nuuly #SustainableFashion #Milestone #FashionRental #Innovation #Growth

I’m seeking a detail-oriented, forward-thinking leader to join my team at nuuly, where we’re transforming the world of rental fashion every day.

Meet Jack Delaney, the Senior Manager of Analytics at Nuuly. Jack joined our team in 2019—right at the launch—and leads a team of analysts in crunching numbers, crafting data-based stories + working to keep Nuuly Nuulying. A self-proclaimed morning person, Jack does most of his best work before his meetings start for the day. He passes his time by checking in on most of Nuuly’s teams to make sure things are running smoothly and working alongside the other analysts on their long-term, strategic projects. Jack isn’t all numbers-driven, though! He said, “I majored in finance & journalism in college, and I feel like my role blends both of those: I get to gather information, craft a story, and solve real business problems. The storytelling is important!” He described Nuuly as “the most interesting business on Earth,” and explained, “for some companies, it’s a problem when 1% of orders result in a return. For us, it’s 100% of orders that result in a return. And finding ways to make that work is fascinating.” He is also driven by the idea that Nuuly can offer unique data to the *entire* fashion industry, since his team can gather information about the durability and longevity of garments. When Jack isn’t spinning numbers into stories at work, he’s reading at home—most recently James by Percival Everett, a reimagining of Adventures of Huckleberry Finn. He’s also an avid sports fan, and spends his weekends watching baseball games and reading about the league. In fact, most of his knowledge about data analytics began by teaching himself NBA analytics in his free time. #nuuly #urbn #meettheteam #dataanalyst

Meet Natalie Hurst, the Director of Customer Success at Nuuly. Originally from Pittsburgh, PA, Natalie relocated to Philly to join the Nuuly team just before our launch, over 5 years ago. In her day-to-day, you’ll find Natalie leading our Customer Success team—which started with just two associates and has grown to 60+! She also specializes in connecting our customers’ experiences and feedback with the various Nuuly teams. When it comes to leadership, Natalie draws inspiration from networking with other customer service professionals, which in turn inspires her in building a supportive environment for her team. She told us, “I determine my own success by my teams’ well-being and success in their roles, so that’s the area where I’m constantly looking to grow.” She’s also passionate about building meaningful relationships with our subscribers and making sure that they have the Nuuliest experience possible! Outside of work, you can find Natalie listening to The Tortured Poets Department on repeat, diving into a good historical novel or having deep conversations with friends. And as for her Friday evening plans? She’s ordering pizza, of course. #nuuly #urbn #meettheteam #customersuccess

🌟 Join the Nuuly Team 🌟 Are you detail-oriented? Are you data-driven? Do you have a passion for building customer relationships? 💼 There’s a role for you at Nuuly, a dynamic fashion rental platform. We are currently looking for new talent for these roles 👇 Nuuly CRM Manager - Join an experienced team that is responsible for building and iterating on customer relationships through automated, ad hoc, and scalable personalized strategies across customer journeys. You should be comfortable executing campaigns across email, push, SMS and on-site/app channels to drive KPIs, with goals rooted in acquisition, retention, and re-acquisition.  🔗 to apply here: https://lnkd.in/e3tVPaaB Nuuly Assistant Buyer: Blouses and Sweaters - Support the buying team in managing the overall merchandise flow, lean in on any operational needs as well as support the Blouses and Sweaters Buyer in creating a timely and exciting product assortment that meets all planned goals and targets. You will also learn to develop key cross functional relationships with both market and internal partners: ‘Our distribution center, buying operations, planning, website merchandising, brand creative and photo studio team.  🔗 to apply here: https://lnkd.in/eRhBK_sT #urbn #nuuly #joinourteam  #openpositions #crmmanager #assistantbuyer

Nuuly has significantly contributed to URBN’s growth with strong word-of-mouth advocacy and value proposition, with sales growing 62.6% to $90.7 million and the number of active subscribers expanding by more than 25,000 to top 250,000 in the last quarter. This success highlights the power of customer engagement and an effective strategy in the rental market. “This rental concept in general is still something that is very unsaturated in the consumer market,” he said. “We feel like we have a lot of runway ahead of us.” said Dave Hayne, President of Nuuly. Read more on WWD: https://lnkd.in/ekPJn8Qs #nuuly #urbn #wwd

Last week, we hosted the second annual Nuuly Day at our Home Office for the entire Nuuly team. We celebrated 5 years of Nuuly with a full day of events—employee-taught skill sharing sessions (including glass blowing!), a Nuuly bag decorating contest, a friendly ping pong tournament and more—before gathering for an all-team meeting to share our exciting plans for the next year and beyond. The festivities continued with a Shimmering Disco party, featuring our sparkliest Nuuly fashion, food, drinks and fun. #nuuly #urbn #nuulyday