Over the past three months, Wyze has achieved incredible results after switching to LiveX AI Agent: 💡 88% self-service rate (up from 60%)—approaching an industry-defying 90%! 💰 Seven-figure savings in operational costs. 🚀 Notable gains in customer satisfaction (CSAT) thanks to smarter, more personalized support. With LiveX AI's advanced multimodal AI Agents, Wyze is delivering seamless, human-like customer interactions across web, phone, and mobile app channels to over 10M users. By improving customer satisfaction at every touchpoint, Wyze is reducing churn and building lasting customer loyalty—setting a new standard for retention-driven customer experience. Thank you to the great Wyze Team that has been working with us: Yun Zhang Dongsheng Song Bruce Wagner Shawn (Shiyuan) Niu Chuck Courtney Dhruv Rajpurohit Lin Chen Olivia(Yunyang) L. Curious about how much you could save on customer support and boost retention with LiveX AI? Try our ROI calculator to find out: https://bit.ly/3Dn1AZm #CustomerSupport #AIInnovation #Wyze #LiveXAI #CustomerExperience Jia Li Jerry Li Yao Zhao Teri Llach Deepa Sureka Jagbir S Bhatia Jason Egnal Chang Chen
LiveX AI
Software Development
Palo Alto, California 2,095 followers
AI Agents For Happy, Loyal Customers.
About us
AI Agents for Happy, Loyal Customers. Churn will be a thing of the past.
- Website
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https://livex.ai/
External link for LiveX AI
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Palo Alto, California
- Type
- Privately Held
- Founded
- 2023
- Specialties
- AI, Multimodal Information, Churn Reduction, Customer Support AI Agent, AI Search, Generative AI, and Customer Retention
Products
ChurnControl
Customer Loyalty Software
The #1 AI Agent for Churn Reduction. Seamlessly transform trial users into paying customers and boost renewal rates with personalized, AI-driven interactions. An optional avatar gives eye-to-eye interactions, enriching customer communication.
Locations
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Primary
2151 Park Blvd
Palo Alto, California 94306, US
Employees at LiveX AI
Updates
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LiveX AI reposted this
🚀 Happy New Year! Kickstart 2025 with GenAI Pioneers! Join us for an exclusive event that brings together top AI leaders, researchers, and investors shaping AI's future! 📅 When: Friday, January 10, 2025 | 6-8 PM 📍 Where: Mountain View, CA 🎤 Featured Speakers: 💡 Michael Talan – Senior Director, Enterprise AI Strategy at Nebius AI (NASDAQ: NBIS), a publicly traded AI infra company that recently raised $700M from Nvidia, Accel, others; Professor of Computer Science / AI at Lincoln University, ex-VP Cloud Sales at MTS Group, ex-Director at Oracle 💡 Jia Li – Co-founder, Chief AI Officer & President at LiveX AI; Lecturer on GenAI and large-scale multimodal data at Stanford University, Chief AI Fellow at Accenture, Founding Global Head of R&D, Co-Founder Cloud AI/ML at Google 💡 He Lu – Co-Founder & CEO at Centauri AI, YC-backed document ETL and data science platform for institutional finance; Co-founder / CTO at Blue Water Financial Technologies (acquired by Voxtur Analytics Corp for $101M) 💡 Jenny Xiao – Partner at Leonis Capital, ex-Researcher at OpenAI, Forbes 30 Under 30 🎟 Seats are limited, so RSVP now to secure your spot: https://lnkd.in/gQ26rZCe Let’s shape the future of AI together. Don’t miss it! Thanks to our cohost Nebius and Partners UpScaleX JJ Lake Business Center #CES #GenAI #Entrepreneurship #Startup #Innovation #Networking #Bay Area Post CES Event
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🌟 Excited to announce Yasha Spong as the new Head of Business Development at LiveX AI! 🚀 Yasha brings a wealth of experience, having led strategic initiatives across AI, IoT, and enterprise software sectors. With a proven track record of scaling startups like AskEllie AI. Yasha’s visionary approach to AI-driven solutions and GTM leadership will be instrumental in driving our mission to revolutionize AI experiences. His expertise in crafting tailored AI solutions, enhancing customer retention, and leveraging strategic partnerships perfectly aligns with our vision at LiveX AI. We’re thrilled to have him onboard to accelerate our growth and expand the impact of our cutting-edge technologies. Welcome aboard, Yasha!🎉 #BusinessDevelopment #AI #Innovation #Leadership #LiveXAI
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🎉 Happy New Year from LiveX AI! 🎉 As we say goodbye to 2024 and welcome 2025, we want to express our heartfelt gratitude to our clients, partners, investors, and advisers. We’re grateful you’re on this journey with us to revolutionize customer retention solutions. As we step into 2025, we’re excited to continue this journey with you, packed with groundbreaking innovation and transformative AI Agent solutions. Stay tuned for what’s ahead! Here’s to a vibrant, successful, and innovative 2025 for all! 🥂✨ #HappyNewYear #LiveXAI #2025Vision #CustomerRetention #CustomerExperience
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LiveX AI reposted this
Happy New Year 🎊🎈🎆! 👍LiveX AI’s great accomplishments in 2024! Thank everyone for your support! More to come in 2025!
🚀 2024 Annual Progress & Milestones 🚀 Thrilled to share our incredible journey this year as we continue to transform customer retention for D2C companies to boost both their Top and Bottom Lines! 📈 10x Growth We've increased our paid customer base tenfold, with many of them leading their respective industries. 🏆 Fortune 500 Achievement Secured our first partnership with a Fortune 500 company—an exciting milestone! 🤝 Trusted Partnerships Teamed up with industry giants like Google, Nivida, Zendesk, HubSpot, and Amazon Web Services (AWS) to bring AI Agent solutions to businesses. 📊 Diverse Verticals Expanded our services to e-commerce, SaaS, and subscription services to enhance customer retention. 🌍 Massive Impact Proud to serve companies with access to over 100 million users, with over 1 million directly benefiting from our solutions through phone calls, mobile apps, smart QR codes, website search, and chatbots. 💰 Both Top & Bottom Line Impact Saw a multi-million dollar impact on both business Top Line and Bottom lines. 🔝 Churn Reduction Leader Our ChurnControl AI Agent is proven #1 in delivering 2x cancellation retention impact compared to traditional methods. 🤖 Customer Support Leader Achieved an 88% self-service rate, covering phone AI, mobile app, website chatbot, and search functionalities. 🤖 Industry Recognition Our LiveX AI Agent is listed among the 2 out of 90 in the Google AI space for customer support and churn reduction. As we look forward to 2025, our commitment to help businesses create happy, loyal customers remains stronger than ever. If you're a D2C company looking to improve both your Top and Bottom Lines, let's chat in 2025! 🌟 #CustomerRetention #D2C #LiveXAI #AIAgent #BusinessGrowth #Churnreduction
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🎉 Join LiveX AI at "Byte the Future: VIP AI Hardware Party" during CES 2025! 🚀 📍 Las Vegas, Nevada 📅 Tuesday, January 7, 2025 🕕 6:00 PM - 10:00 PM Join us for an exclusive CES gathering celebrating the forefront of AI hardware innovation. At Byte the Future, we bring together visionaries, founders, and industry leaders driving the next wave of AI hardware. 🎤 Featured Speakers: Dr. Jia Li | Founder, LiveX.ai – Co-Founder, President, and Chief AI Officer, LiveX AI. Brett Hamilton | Head of BD, Visual AI Services, NVIDIA. Dr. Ning Ge, Ph.D., MBA | Co-founder, TetraMem – Prolific semiconductor innovator with 800+ global patents. Yasha Spong | Head of BD, LiveX.ai – Leader in AI companion application and GTM strategy. Dr. Jeff Lu | Founder, Akool – Renowned for delivering transformative AI products. Don't miss this chance to explore AI's future. Register now to secure your spot: https://lu.ma/16iahfs1 #CES2025 #AIInnovation #AIHardware #LiveXAI #TechVisionaries #FutureOfAI
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What a pleasant surprise today! Thank you, AI Evolution, for featuring us as a top 21 AI tool. Customer retention is at the heart of what we do—empowering businesses with our AI Agents to ensure Happy, Loyal Customers! 🚀 We are excited to continue innovating in the AI space!
Here We GO ! TOP 21 Tools of the Week, Ladies and Gentlemen 🙂↕️ 👇 This week we got: 💹 Sales 1) Lyzr - https://hubs.ly/Q02XYK7v0 2) Hubspot - https://lnkd.in/drdXdDtk 3) Smartlead - https://lnkd.in/dZCk4k8A 🏞️ Images 1) NEX - https://www.nex.art/ 2) LeonardoAI - https://lnkd.in/d7KyZ2sV 3) Picsa - https://lnkd.in/dSh4khqm 💰 Business 1) LiveX AI - https://lnkd.in/dQaRSxgH 2) Seamless1 - https://lnkd.in/d7v74FEm 3) Apollo - https://lnkd.in/drg2-TtH 💼 Workflow 1) Monday - https://lnkd.in/dJjTYZza 2) Clickup - https://lnkd.in/dFrmmhnn 3) Bardeen - https://lnkd.in/euiezq4z 📢 Marketing 1) Veed - https://lnkd.in/dfC_AgzK 2) DeepBrain - https://lnkd.in/e47ggvfM 3) Opus Clip - https://lnkd.in/dMUdcQTm 🛬 Landings 1) Leadpages - https://lnkd.in/ezjcYUmE 2) Unbounce - https://lnkd.in/eDqHzdrc 3) Instapage - https://lnkd.in/ePFNYu3J 🌀 Marketing Automation 1) Simplified - https://lnkd.in/dB5tFJYD 2) Later - https://lnkd.in/dQ9sCz7a 3) Adcreative - https://lnkd.in/djrfhakk Credit: GenAI.Works
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🚨 Agentforce 2.0 is here, with updates like Slack integration and enhanced analytics—but how does it stack up against LiveX AI Agents? 🤔 💡 Spoiler: LiveX AI Agents deliver game-changing features that redefine customer retention and drive exceptional results! LiveX AI offers… ✅ Seamless integration with a wide range of CRM systems and platforms ✅ Easy setup—just one line of code ✅ Multimodality (text, image, video, and voice) ✅ Omnichannel engagement (email, chat, phone, QR code) ✅ In-depth, actionable data & analytics (quantitative and qualitative) Want to know which solution is right for your business? Check out our detailed comparison: https://lnkd.in/gu4NM8uQ #CustomerRetention #LiveXAI #AIAgents #CustomerExperience #Omnichannel #BusinessGrowth #Agentforce2 #CustomerService #Agentforce
Agentforce 2.0 vs LiveX AI: Which AI Agent for Customer Service? - LiveX AI Blogs
livex.ai
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LiveX AI reposted this
Look forward to talking with Brett Hamilton, Head of Business Development, Visual AI Service at NVIDIA on - The Future of AI Agents: Transforming Consumer Experiences. Join us at the CES VIP AI Hardware Party - Byte the Future! See you at CES! #aiagent #genai #aihardware #growth #retention #cx #customersupport
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LiveX AI reposted this
What a year it’s been for LiveX AI! 🚀 As 2024 wraps up, we’re reflecting on the incredible milestones that have driven us closer to our mission: transforming customer retention with AI. Here are some highlights: 🌟 Empowering Our Clients Our clients, like AKOOL and Wyze Labs, have achieved groundbreaking results. Wyze reported seven-figure savings while boosting self-service rates from 60% to an impressive 88%—on track to reach an industry-defying 90%! 🎉 Reaching 1 Million Users Over 1 million users have benefited from our AI solutions this year—a milestone that reflects the value we bring to businesses worldwide. 🤖 Revolutionizing Retention With ChurnControl, we’ve redefined customer retention. Our advanced AI and customizable avatars deliver proactive, personalized engagement. Akool, for example, reduced customer churn by 26.4% in the first month! 🤝 Strategic Collaborations From graduating Google Cloud’s Springboard program to becoming an NVIDIA Partner in Retail, we’ve aligned with global tech leaders and showcased our innovations at events like TechCrunch Disrupt and Google Startup Summit. 🔒 Certified Excellence We achieved HIPAA and SOC2 compliance, solidifying our commitment to the highest data security and privacy standards. Thank you for being part of this incredible journey. As we head into 2025, we can’t wait to build on this momentum together. Here’s to more success ahead! 💼✨ #AI #CustomerRetention #CustomerEngagement #2024Recap