🚀✨ Boost Team Efficiency with Hotel Texting! ✨🚀 Discover how hotel texting can enhance team communication, streamline operations, and improve guest satisfaction. 📲💬 From quick internal coordination to seamless PMS integrations, our latest blog has you covered! 🤝🔧 Read now to see how texting can elevate your team’s performance! 📈🛎️ https://buff.ly/40hVjXS #Hospitality #Teamwork #Efficiency #HotelManagement #TextingSolutions
Kipsu
Software Development
Minneapolis, Minnesota 4,403 followers
Keep Service Personal. Extend Service Digitally.
About us
Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, multifamily, retail, and healthcare, Kipsu’s software is tailored for customer service and front-line teams to manage sending and receiving consumer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more. Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.
- Website
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http://www.kipsu.com
External link for Kipsu
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Minneapolis, Minnesota
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Enterprise Software, Improving Staff to Customer Relationships, High-Touch Customer Service, and Uncovering Customer Frustrations
Products
Kipsu
Customer Communications Management Software
Kipsu allows service leaders to leverage texting and other digital conversation channels to deepen their customer relationships in a way never achieved before. Kipsu specializes in hotels, shopping, and healthcare.
Locations
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Primary
510 1st Ave N
Minneapolis, Minnesota, US
Employees at Kipsu
Updates
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A sneak peek of the new office space we will be in next week 👀
🚀 Exciting news! We’re moving! Thrilled to share that our company is stepping into a brand-new office space, perfectly designed to support our continued growth and collaboration as a team. The Mpls/St. Paul Business Journal recently highlighted our journey and this exciting milestone—check out the article to learn more about how far we’ve come and where we’re headed. Here’s to new beginnings, bold ideas, and the next chapter in our story! 🏢✨ https://lnkd.in/gJaZ2FE2
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Net Promoter Scores show how your guests are feeling, but how do you gather their sentiments? And, perhaps more importantly, how do you change their sentiment for the better? Access our free guide to boosting your hotel’s NPS. #HospitalityTips #Hospitality #GuestSentiment #GuestService #Kipsu https://buff.ly/4gJnjsu
The Ultimate Guide to Net Promoter Score
kipsu.com
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🎉 Let's give a big cheer for our fantastic team members commemorating their work anniversaries this December! We're grateful to have you here at Kipsu. Here's to many more thriving years together! 🥳 #WorkAnniversary #EmployeeAnniversary #Grateful #Kipsu
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From highlighting the Christmas festivities around, to delivering presents for the kids, these eleven conversations show how IHG brings the holiday spirit to their hotels. #hospitality #holidaytravel #guestservice #kipsu #hotels https://buff.ly/4iMCKSL
Making moments merrier: IHG hotels use guest messaging through the holiday season to create special memories for their guests. | Kipsu
kipsu.com
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Any successful hotel knows that the stronger the BOH communication, the stronger the guest service. Take a look at our tips to keeping your back-of-house communication consistent and effective! https://buff.ly/4fIzy89
Build strong BOH communication at your hotel with these tips | Kipsu
kipsu.com
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Your SaaS technology should benefit all of your staff and guests, which is why multilingual UI is so important in hospitality. Take a look at Kipsu's UI and how our software can be used across the world! https://buff.ly/4gIp7lC
Hospitality in any language: using SaaS technology to support multilingual staff and guests | Kipsu
kipsu.com