Renew

A resident tells you they’re ending their lease because they’re moving. You ask where. They tell you Dallas. You tell them you happen to have an apartment community there and you’d be happy to help them move. “Really?” the resident asks, shocked. “Happy to.” The lease is transferred to the Dallas community. A moving truck is arranged. Everyone wins. This is just one of many great takeaways from the below MFE Magazine article. And there's a platform like no other that can help you with this . . . Renew. #proptech #retention #renewals #residentexperience #specialization #consolidation #renewsmarter https://lnkd.in/g2Ws_3fK

Renew Employee Spotlight! Alex Sjerven Partner Success Manager What inspired you to join Renew? Innovative product & being on the ground floor of building the company Can you share a *memorable experience or project* at Renew that *made you feel proud* to be part of the team? Collaborating with Marketing to bring to life a Learning Hub housing educational content for our partners. Can you share a specific experience at Renew that *deepened your understanding of how we’re making renting more valuable for both renters and/or operators*? Just seeing our customers' data firsthand has allowed me to truly understand how impactful our software is. Also the feedback from both residents & property teams on how impactful the change has been is across the board. In your experience, *what sets the culture at Renew apart*, and how does it *empower* you to make a difference in your work? I work with some really amazing people. Also, a lot of people have dedicated their entire career to improve multifamily real estate for renters and property teams. There is a passion in each of my colleagues that gets me excited to work each day. What *excites* you the most about the future of Renew, and how do you *envision your role evolving* as we continue to drive innovation in multifamily? I think some of our new capabilities are really going to make a huge impact on our partners and will set new standards for the industry. "What’s *your favorite apartment* you’ve lived in? Tell us about it! I had an apartment in the Oak Cliff neighborhood of Dallas. It was very old but had original hardwood floors, french doors, built-ins and even a built-in griddle on the stove. It was a dream! If your favorite apartment that you ever lived in had a *theme song*, what would it be and why? I would say Golden Hour by Kacey Musgraves (aka the queen of Texas). My apartment got such beautiful light and I felt so at home, like how this song makes me feel! If you could create a *renter’s survival kit*, what three items would you definitely include? Multiple copies of the keys, and a subscription to Rain Sounds for those noisy neighbors! #team #employeesatisfaction #proptech #retention #renewals

In the recent Zego Resident Experience Management Report, a couple of analysis points really stood out to us: 1. Property managers often underestimate their impact on turnover; most move decisions are based on controllable factors such as rental rate and maintenance quality. 2. Renters often prefer digital interactions, yet lack access to comprehensive digital tools. Not only can Renew provide you with actionable insights on potential turnover, we offer your renter the best possible tool for managing this part of their rental journey. Let's talk. #proptech #retention #renewals #specialization #centralization

🌟 Community in Action: Renew Team Service Day! 🌟 This Monday, the Renew team united to give back during our annual Community Service Day, making an impact across the country! Our efforts spanned beach and park cleanups, feeding the unhoused in DC and at a women’s shelter, and volunteering with a nonprofit dedicated to reducing the impact of poor nutrition on public health in the Capital Region. 💪❤️ Giving back isn’t just something we do—it’s who we are. Community service days like these remind us of the vital connection between our work and the people and neighborhoods we serve. Beyond supporting the multifamily industry and providing a service, we’re building relationships and investing in the well-being of the places we call home. We’re incredibly proud to support local communities, knowing that even small efforts can ripple out to create lasting impact. Thank you to everyone on the Renew team who rolled up their sleeves to make a difference. Together, we’re not just working for a living—we’re living to make a difference. #CommunityService #RenewTeam #GivingBack #Teamwork #MakingADifference

When it comes to #proptech, the final steps of making the buying decision and establishing clear expectations are critical to a successful outcome. Don't miss Kevin Murphy's 6th and final installment of "Rethinking Tech Adoption in Multifamily Housing" for a detailed roadmap. #rentalhousing #multifamily

Another insightful article from Dom Beveridge covering the recent AppFolio FURURE conference honed in on how technology needs may differ in smaller companies, in marked contrast with the preceding OpTech conference which attracts primarily larger companies: "Presentations and conversations had a markedly different focus at the two events. Simplicity and ease of use dominate the dialogue with smaller companies (where it is often the decision-maker's time that the software is saving). Larger operators and institutional asset managers, by contrast, tend to prioritize technologies that unlock new sources of value. Simplicity is a key design principle, but typically, it is not what motivates large companies to adopt technology." This resonates with us there at Renew, because it's a basic tenet of why we do what we do . . . each resident is different, with different needs, priorities and circumstances. And this is why our software is designed to help operators renew a resident and not simply a lease. Whether your goal is unlocking new sources of value or saving time, Renew can help. Link to article: https://lnkd.in/dxC9-SnU #retention #renewals #specialization #automation #proptech

Today, we honor the courage, dedication, and sacrifice of our veterans. These men and women have shown unwavering commitment to protecting our country, our constitution, and the freedoms we hold dear. To all veterans: thank you for your service, resilience, and the sacrifices you and your families have made. May we continue to uphold the values you have so bravely defended.

In the first five installments of the Pioneering Progress blog series on rethinking tech adoption, our own Kevin Murphy discussed how to identify the business need, how to gain buy-in from stakeholders, how to determine your budget, the best methods for researching potential tech providers, and the necessary steps for viewing product demos. In this sixth installment, he shares insights on the next critical step -- making the buying decision and establishing clear expectations. #proptech #innovation #automation #centralization #renewals #retention #efficiency https://lnkd.in/enAyNmDr

An insightful article from Ed Wolff that recently appeared in the Multifamily Journal. We especially like this quote about what lies ahead in 2025: "Increased efficiency and seamless customer experiences will be crucial to maintaining operational success in a continually evolving landscape. Data will be instrumental in identifying effective strategies and amplifying their impact. It’s also paramount that operators balance the expectations of associates, residents and owners accordingly. Heightened task transparency and specialized roles will be important to connecting a company’s vision with its team and avoiding associate burnout." Yep. And Renew can help with that. #proptech #retention #renewals #data #customerexperience #employeeexperience #specialization #centralization https://lnkd.in/epF6xuki

We love this quote from the National Apartment Association (Naahq) UNITS Magazine recap of the 'Unveiling Tech Mastery' session from Apartmentalize: Gallery Residential is “really going back to basics and trying to focus on the human experience, the customer journey,” Tracy Bowers said. “We want to use technology but only to enhance the experience. If people are coming at us and saying, ‘We have this technology, and it can eliminate three people on your staff,’ that’s not the pitch for us.” Yep. That's why here at Renew, we automate the routine so that you can humanize the exception. Read the full article below. https://lnkd.in/ekKRjgs6