Great Question

Great Question

Software Development

Oakland, California 3,798 followers

The all-in-one UX research platform for customer-centric teams

About us

Great Question is the all-in-one UX research platform trusted by customer-centric teams at Figma, Gusto, and Brex. Recruit participants and run your favorite methods — from user interviews and focus groups to surveys and prototype tests. Then analyze and store all of your research data — from recordings and transcripts to highlights, reels, and insight reports — in one enterprise-grade repository.

Website
https://greatquestion.co
Industry
Software Development
Company size
11-50 employees
Headquarters
Oakland, California
Type
Privately Held
Founded
2021

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Locations

Employees at Great Question

Updates

  • Unmoderated Prototype Testing in Great Question is here! Now, you can get fast, async user feedback on your Figma prototypes. Testing is supported on desktop and mobile, and it’s browser-based, so users never have to download an app to participate. Here’s how it works: ⚡️ Set up and launch a study in minutes. Sync with Figma to add a prototype link, set device type and recording permissions, and add tasks and survey questions for users to complete. 🌎 Test async with anyone, anywhere. Integrate with your CRM or import a CSV to test with your own users. Or, recruit from Respondent's panel of 3M+ verified B2B and B2C participants, right in Great Question. 📊 Analyze user feedback from every angle. View prototype performance at a glance with metrics, timelines, paths, and click maps. Dig deeper with recordings and transcripts, and create highlight reels to share with your team. “The unmoderated test functionality is freaking AWESOME," said Emily Drumm, UX Researcher at DonorDrive . "It allowed my team to quickly get feedback on a small thing that would have otherwise taken a lot of time and money with another tool.” Try it free for 14 days: https://lnkd.in/gkhgFFwa #uxdesign #uxresearch #userresearch #researchops

  • 🥂 What a night! Earlier this week, we had the pleasure of hosting our SF UX Research Holiday Party along with Steve Portigal, bringing this event to life for the second year in a row. It was amazing to see so many familiar faces and also welcome new friends, celebrating a year of insights and innovation in UX research. A huge thank you to everyone who joined us. Your enthusiasm, conversations, and camaraderie are what make this community so special. Here’s to another fantastic year of advancing research! We can’t wait to do it all again next year! 

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  • Here at Great Question, we're big believers in the power of democratizing and scaling research across the organization. When you focus on making research accessible, you: ✅ Empower everyone to make customer-centric decisions. ✅ Break down knowledge silos. ✅ Ensure teams have access to insights that help them build better products and experiences. ✅ Adapt to the trends of doing more with less and prioritizing customer-focused strategies. But democratizing research isn’t a free-for-all. ❌ It doesn’t mean sacrificing research rigor. ❌ And it doesn’t mean losing control. Empowering more people with the tools, training, and guardrails they need allows them to conduct methodologically sound research and access customer insights responsibly to make smarter, data-driven decisions. How is your organization approaching research at scale?👇

  • Great Question reposted this

    View organization page for UXDX, graphic

    8,568 followers

    The lovely Great Question crew are back, this time they'll be partnering with us for UXDX USA 2025🥂 If you’re struggling to recruit participants, manage research data, or align teams with actionable insights, then Great Question is the platform for you. Great Question has a special place in UXDXs heart. Their team, brand and product is phenomonal. Make sure to meet the team in New York next May. If you haven’t already, grab your tickets now and join us. https://lnkd.in/ezZWxvHs Harri Thomas Luke Pyrzynski Pedro Bre

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  • Tomorrow’s the day! Join Ned Dwyer for "Scaling UX Research for Impact in 2025- A Live Demo of Great Question" at 9:30AM PST. If you’re curious about… ➡️ How to scale UX research across your organization with a practical roadmap & proven strategies. ➡️ Maximizing research impact through recruiting participants at scale, conducting interviews, surveys and tests, and analyzing and sharing insights effectively.  ➡️ Great Question’s features built for the enterprise and how we help research teams scale their efforts while maintaining high quality research and insights. … Then you’ll definitely want to sign up for this one. Link in the comments! See you tomorrow 👋 #Webinar #ScalingResearch #DemocratizingResearch

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  • If everyone needs research, everyone should have access to it, right? In her first piece for the Great Question blog, UX Research & ReOps Leader Dana Silberberg-Sahar makes the case for embracing democratization and shares an effective framework to help ensure you maintain a high quality bar. "This is our opportunity, as UX researchers, to evolve. Rather than gatekeepers, we can become facilitators and educators, guiding our organizations towards more effective, user-centric practices." Read Dana's piece at the link in the comments. 👇 #uxresearch #userresearch #researchops

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  • The demand for impactful UX research that can be scaled across the organization has never been higher. But how do you meet that demand while maintaining quality and driving actionable insights? Join us for Great Question’s next webinar, Scaling UX Research for Impact in 2025- A Live Demo of Great Question. Our very own Ned Dwyer will show you how to: 🔍 Recruit participants at scale, conduct interviews, surveys, and tests, and share insights effortlessly. 📊 Scale your research without sacrificing quality or depth of insights. 🛠️ Use Great Question’s enterprise-ready features to transform the way your research team collaborates cross-functionally. Don’t miss it! Register at the link below. #UXResearch #EnterpriseUX #DemocratizingResearch 

  • For researchers, scheduling issues come in all shapes and sizes. With Great Question's scheduler, we've already tackled many of the biggest pain points by making it easy to: 🗓 Book 1:1, collective, and round-robin interviews and coordinate focus groups 🔗 Sync with other tools you love like Google, Microsoft, and Zoom ⏰ Customize your availability with scheduling limits, notices, and buffers ✅ Set up participant time proposals and waitlists And yet, there's always room to refine our functionality and make the experience even smoother for everyone involved in research. Like our latest release, which gives you full visibility into your Great Question calendar event details at a glance. In addition to date, time, and duration, our improved calendar event view displays title, description, attendees, and timestamps for both the participant event and observer room event. For more product updates and improvements, check out our changelog. 👇

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  • Join us for our next webinar on December 17th! 🤘🏼 The demand for impactful, scalable research is greater than ever, and leveraging research tools is key to meeting this need. In this live demo of Great Question, we’ll showcase how an all-in-one UX research platform built for the enterprise can enhance scalability of your research efforts.

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  • Have you heard the news? We’re hosting a holiday event with Steve Portigal on December 18th in San Francisco. Get ready for an evening of: ✨ Meeting fellow research professionals 🍸 Festive drinks and snacks If you’re in the SF area, don’t miss this chance to toast the holiday season with the UX research community. RSVP via the link in the comments to secure your spot! ☃️

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Funding

Great Question 2 total rounds

Last Round

Seed

US$ 2.5M

See more info on crunchbase