GLDS

𝗚𝗟𝗗𝗦 𝗕𝗿𝗼𝗮𝗱𝗛𝘂𝗯 𝗮𝗻𝗱 𝗣𝗹𝘂𝗺𝗲 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: 𝗘𝗹𝗲𝘃𝗮𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝗛𝗼𝗺𝗲 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 We’re excited to announce the successful integration of 𝗚𝗟𝗗𝗦 𝗕𝗿𝗼𝗮𝗱𝗛𝘂𝗯 with Plume Design, Inc’s advanced smart home services suite! This powerful collaboration empowers broadband service providers (BSPs) to deliver intelligent, secure, and seamless connected home experiences for their subscribers. With Plume's innovative features, such as adaptive Wi-Fi, AI-driven security, and robust parental controls, BSPs can now combine cutting-edge smart home capabilities with BroadHub’s trusted customer management platform. Together, these solutions streamline service delivery and elevate subscriber satisfaction. This integration was built in partnership with ACE Fiber, based in Corinth, MS, showcasing our commitment to comprehensive solutions that drive operational efficiency and exceptional customer experiences. Brandon Curry, Virtual Network Engineer at ACE Fiber, shared: "Working with our vendor partners allowed us to automatically onboard customers and improve efficiencies for our service technicians, saving significant time at each install. Adtran’s flexibility to run OpenSync agents within the SDG line played a key role in our success." By bringing together 𝗔𝗱𝘁𝗿𝗮𝗻’𝘀 𝗡𝗲𝘅𝘁-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗚𝗮𝘁𝗲𝘄𝗮𝘆 (𝗦𝗗𝗚), 𝗣𝗹𝘂𝗺𝗲’𝘀 𝘀𝗺𝗮𝗿𝘁 𝗵𝗼𝗺𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺, and 𝗚𝗟𝗗𝗦 𝗕𝗿𝗼𝗮𝗱𝗛𝘂𝗯, this collaboration delivers a scalable and efficient solution for modern broadband networks. We’re grateful for the teamwork of ACE Fiber, Adtran, and Plume for helping make this integration a success. Together, we’re helping broadband service providers unlock new opportunities to enhance their subscribers’ connected home experiences. Want to learn more? Reach out to us at sales@glds.com. https://lnkd.in/g6ESZbe2 #GLDS #IntegrationPartner #Plume #Adtran #ACEFiber 

OTT services are no longer optional—they’re the differentiator broadband providers need to build subscriber loyalty and grow revenue. But delivering these services isn’t just about the offerings themselves—it’s about having the 𝗿𝗶𝗴𝗵𝘁 𝘁𝗼𝗼𝗹𝘀 to manage and monetize them. Most BSS/OSS platforms can’t keep up. They’re built for single-service provisioning, leaving providers stuck when they try to scale with OTT. That’s where 𝗚𝗟𝗗𝗦 𝗹𝗲𝗮𝗱𝘀 𝘁𝗵𝗲 𝘄𝗮𝘆: • 𝗠𝘂𝗹𝘁𝗶-𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗿𝗼𝘃𝗶𝘀𝗶𝗼𝗻𝗶𝗻𝗴: From streaming and IoT to prepaid and transactional models, GLDS supports the depth and breadth of OTT offerings. • 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗢𝗽𝘁𝗶𝗼𝗻𝘀: Subscription, prepaid, contracts, bundles, coupons, discounts—GLDS handles them all. • 𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱: With over 25 years of multi-service leadership, GLDS helps BSPs turn opportunity into action. Your BSS/OSS platform should do more than keep the lights on—it should unlock your growth potential. If your system can’t scale with OTT, it’s holding you back. GLDS is here to help. Let’s talk about how we can empower your OTT success. #GLDS #OSS #BSS #OTT

In today’s broadband market, differentiation isn’t about delivering speed—it’s about delivering value. With gigabit speeds now standard, the real question for broadband service providers is this: 𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝘀𝘁𝗮𝗻𝗱 𝗼𝘂𝘁? The answer lies in 𝘃𝗮𝗹𝘂𝗲-𝗮𝗱𝗱𝗲𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 and 𝗼𝘃𝗲𝗿-𝘁𝗵𝗲-𝘁𝗼𝗽 (𝗢𝗧𝗧) 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴𝘀—phone, streaming, gaming, home automation, security, and beyond. These services are the future of broadband differentiation. 𝗕𝘂𝘁 𝗵𝗲𝗿𝗲’𝘀 𝘁𝗵𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲: Most billing and provisioning platforms were built for single-vertical services. They can’t support the multi-service ecosystems broadband providers need to deliver OTT solutions effectively. Providers need a 𝗳𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗕𝗦𝗦/𝗢𝗦𝗦 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 capable of: • Provisioning a diverse range of services, seamlessly. • Supporting subscription, transactional, and prepaid billing models. • Scaling with evolving OTT demands. This is where 𝗚𝗟𝗗𝗦 𝘀𝘁𝗮𝗻𝗱𝘀 𝗮𝗽𝗮𝗿𝘁. With decades of multi-service provisioning experience, GLDS equips providers to succeed in the OTT-driven future of broadband. Stay tuned for our next post, where we’ll explain why the 𝗯𝗿𝗲𝗮𝗱𝘁𝗵 𝗮𝗻𝗱 𝗳𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗕𝗦𝗦/𝗢𝗦𝗦 𝘀𝘆𝘀𝘁𝗲𝗺 can make or break your success in the OTT market. #GLDS #OTT #BSS #OSS

Congratulations to CHEROKEE COUNTY ELECTRIC COOPERATIVE ASSOCIATION for reaching 7,500 active subscribers! This is a testament to their commitment to providing top-notch broadband services and expanding connectivity in their community. At GLDS, we’re proud to support their growth with tools that streamline operations and help providers focus on what matters most—their subscribers. Here's to continued success and more milestones ahead for the CCECA team! #BroadbandGrowth #CCECA #GLDS #Milestone

𝗟𝗲𝘃𝗲𝗹 𝗨𝗽 𝗮𝘁 𝗕𝗔𝗠!𝟮𝟱 – 𝗥𝗲𝗴𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗡𝗼𝘄 𝗢𝗽𝗲𝗻!  Are you ready to unlock the next level in broadband management and collaboration? Join us at BAM!25, GLDS’ Broadhub Annual Meetup in sunny Carlsbad, California. 𝗪𝗵𝗮𝘁’𝘀 𝗶𝗻 𝗦𝘁𝗼𝗿𝗲: • Game-changing insights from industry leaders. • Hands-on workshops designed to level up your systems. • Opportunities to collaborate with peers, integration partners, and GLDS experts. • Networking that feels more like teamwork than just another expo floor. 𝗠𝗮𝗿𝗸 𝗬𝗼𝘂𝗿 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿𝘀 𝗪𝗵𝗲𝗻: April 22-25, 2025 𝗪𝗵𝗲𝗿𝗲: Westin Carlsbad Resort & Spa, Carlsbad, CA. Act now to take advantage of early registration rates and secure your spot. 100% of BAM!24 Attendees Would Recommend BAM! to other Broadband Service Providers! Whether you're a BAM! veteran or new to the game, 𝗕𝗔𝗠!𝟮𝟱 has something for everyone. Let's solve real-world problems, build connections, and take your broadband management to the next level. Register now and join the GLDS community. Hotel Room Rates, and room block, expire March 19th. Secure your reduced BAM!25 nightly rate. Register now at bam.glds.com #BAM25 #GLDS #LevelUpWithGLDS

Last week, we announced 𝗢𝘂𝘁𝗦𝗺𝗮𝗿𝘁™, revolutionizing broadband outage management. Today, we’re showcasing just how impactful it can be. Through a powerful integration between GLDS and Calix, MidSouth Electric Co-op leveraged OutSmart to turn a recent service outage into an opportunity for better subscriber communication and operational efficiency. After a recent Mid South Fiber service outage, Calix notified GLDS of the affected devices, and GLDS reached out to communicate with subscribers. • Of those subscribers who were SMS-enabled, only 4% 𝗿𝗲𝗮𝗰𝗵𝗲𝗱 𝗼𝘂𝘁 𝘁𝗼 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 during the outage. • Of those without SMS alerts, 𝟯𝟯% 𝗼𝗳 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 felt the need to call in. By providing real-time SMS updates, OutSmart doesn’t just keep customers informed, it helps reduce call center demand, streamline operations, and focuses on core service improvements. It’s a win-win approach to managing service disruptions more proactively, ensuring a better experience on all sides. Yet another way GLDS expands the industry’s leading broadband management ecosystem. #GLDS #OutSmart #CalixIntegration #BroadbandInnovation #ProactiveSupport

𝗡𝗲𝘅𝘁-𝗟𝗲𝘃𝗲𝗹 𝗢𝘂𝘁𝗮𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗛𝗮𝘀 𝗔𝗿𝗿𝗶𝘃𝗲𝗱  Say hello to OutSmart™, the next-level suite of tools redefining how broadband providers manage outages and engage subscribers. With a comprehensive 360-degree approach, OutSmart keeps your subscribers informed, your operations smooth, and your team empowered—every step of the way. 𝗢𝘂𝘁𝗦𝗺𝗮𝗿𝘁 𝘁𝗮𝗸𝗲𝘀 𝗼𝘂𝘁𝗮𝗴𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹, 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴: • 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Instantly notify subscribers via SMS, keeping them informed at every stage of the outage. • 𝗥𝗲𝗱𝘂𝗰𝗲𝗱 𝗖𝗮𝗹𝗹 𝗩𝗼𝗹𝘂𝗺𝗲𝘀: Automated updates mean fewer calls, freeing your team for critical tasks. • 𝗙𝗮𝘀𝘁𝗲𝗿 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Real-time updates and streamlined workflows help restore service quickly. • 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Effortlessly connect third-party systems for consistent, accurate updates. • 𝗘𝗿𝗿𝗼𝗿-𝗙𝗿𝗲𝗲 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀: Automate outage declarations and updates, ensuring smooth, reliable operations. 𝗞𝗲𝘆 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗢𝘂𝘁𝗦𝗺𝗮𝗿𝘁 𝗧𝗼𝗼𝗹𝗯𝗼𝘅: • 𝗕𝗿𝗼𝗮𝗱𝗛𝘂𝗯 𝗪𝗮𝘁𝗰𝗵𝗧𝗠: Detects potential issues by monitoring CSR and work order activity, enabling proactive action. • 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗠𝗲𝘀𝘀𝗮𝗴𝗶𝗻𝗴: Keeps subscribers informed in real time as the outage evolves and lets them text “outage” to check their service status. • 𝗪𝗲𝗯𝗵𝗼𝗼𝗸𝘀: Deliver instant, account-level updates to third-party integrators, ensuring seamless, real-time insights that enhance the subscriber experience. • 𝗥𝗘𝗦𝗧𝗳𝘂𝗹 𝗔𝗣𝗜𝘀: Unlock the full potential of subscriber data, enabling third-party systems to seamlessly discover, initiate, and manage BroadHub activities for a fully integrated service ecosystem. With 𝗢𝘂𝘁𝗦𝗺𝗮𝗿𝘁, broadband providers can transform outages into opportunities to build trust and loyalty—keeping subscribers connected, informed, and confident that you’re there for them. Ready to take outage management to the next level? Download the OutSmart fact sheet and discover the future of subscriber engagement: https://lnkd.in/gPjTA-Vv #GLDS #OutSmart #BroadbandInnovation #ProactiveSupport

GLDS congratulates Sprout Fiber Internet on reaching 12.5k active subscribers! We’re thrilled to celebrate each step of your journey and honored to support the seamless growth of your broadband services. To continued success and more milestones ahead – looking forward to the next thousand! #GLDS #broadband #broadhub #broadhublink #software #fiberbroadband #NoDrama #ProvenIntegrations #SimplyWorks #LeverageExperience #ftth #broadbandmanagementsystem #bms #GLDSCommunity

At GLDS, we're proud to support broadband providers like MidSouth Electric Co-op in streamlining operations and focusing on what matters most: their subscribers. With 17,018 equipment changes processed automatically in just one year, automation has been a game-changer. By reducing manual provisioning and eliminating human errors, MidSouth Fiber saved $195,707 in labor costs and improved service accuracy. Curious how automation can transform your operations? Download the MidSouth Automation Fact Sheet and see the impact firsthand. CASE STUDY: https://lnkd.in/ghPspmMv https://midsouthfiber.com #GLDS #broadband #broadhub #broadhublink #software #fiberbroadband #NoDrama #ProvenIntegrations #SimplyWorks #LeverageExperience #ftth #broadbandmanagementsystem #bms #GLDSCommunity

At GLDS, we believe that strong partnerships and shared experiences drive success in the broadband world. It’s not just about the technology – it’s about the people. We had an amazing time connecting with everyone at ConneXions24, from the booth to TopGolf! It was great to engage with so many broadband professionals and partners, sharing ideas and building stronger relationships. Thanks to everyone who took the time to stop by, hang out, and be part of the GLDS community. #ConneXions2024 #BroadbandCommunity #GLDS #GLDSCommunity