Empowered Hospitality

We always love spending time together as a team, and this year we celebrated the holidays with a white elephant and an elaborate hot chocolate bar courtesy of the E|H Culture Committee (Michel Lukas, SHRM-CP 👏 ). The gift exchange always gets a little competitive and this year there was plenty of gift 'stealing' and lots of laughs! #holidays #teamspirit #whiteelephant

E|H Founder Sarah Diehl shared insights on recruiting, retention, and how to grow a career in hospitality with OysterLink. Tune in below!

It seems fitting that we honor our Empowered Hospitality Service Award recipient Michel Lukas, SHRM-CP the day before Thanksgiving - Michel, we are so thankful for all that you do! ✨ Michel exemplifies our core value of Service through his exceptional work with both clients and our internal team. Michel is consistently upbeat, always raises his hand to help his teammates, and is leading several meaningful initiatives to build a great culture at E|H. Michel's secret weapon is his deep expertise and passion for hospitality - having stood in his clients' shoes, he understands the insight and the level of support that they need to thrive. Michel serves tirelessly, responding in milliseconds at any hour of the day or night, and presenting practical solutions quickly and thoughtfully. Michel, your dedication to your craft inspires all of us - and you are so very deserving of this award! #serviceexcellence #HRleadership

E|H director Bradley Knebel talked all things hospitality and people on the Bar Hacks: Refired podcast! Check out the show below. David Klemt + KRG Hospitality Inc.

On a brisk morning in November, the Empowered Hospitality team (and families!) ran, walked, and rolled 4 miles for God's Love We Deliver. Here's to this amazing crew who woke up before dawn on a Sunday and showed up to support this important cause! 👏 Raven Ford, SHRM-CP + Kami Frota + Emily Helms, SHRM-CP + Melissa Kokai, SHRM-CP + Kelly Gladstone Izumi, SHRM-CP + Bradley Knebel + Samin Sayyed + Sarah Diehl + Joe Rollin

With the election impending, political tensions are running hot. What should you do if politics start trickling into your team's conversations, or causing tension with your customers? How can you protect your workplace from political divisiveness? Here are some rules of thumb to help create healthy boundaries: 1. Determine your stance on politics in the workplace. Not all workplaces are alike. Clarify whether political discussions are part of your culture or if neutrality is preferred. 2. Establish clear guidelines. Communicate what is/is not acceptable. A solid set of guidelines will consider: ☑ Legal protections: Free speech and anti-discrimination requirements ☑ Company culture: Guiding principles for how teammates interact with one another, and specific behaviors you prohibit ☑ Guest relations: The type of guest experience you want to deliver ☑ Forms of political engagement: May include speech, attire, and actions ☑ Enforcement: Consistent consequences for violations 3. Ensure understanding. Don’t just write the policy—communicate it clearly. Use pre-shift meetings and staff communication tools to ensure all team members understand your expectations and have the opportunity to ask questions. 4. Make sure your guidelines are respected. Address violations quickly, consistently, and with empathy. Encourage dialogue but be firm when enforcing standards. Whether you need help developing your guidelines or addressing a particular issue, our team is here to help! Reach out to us at info@empoweredhospitality.com. #politicsintheworkplace #election2024 #workplaceculture

The most popular technology tool at the 2024 National Restaurant Association Show in Chicago was mostly invisible: data. From robotic arms to POS systems and back-of-house analytics tools, data powers and supports these innovations. In 2024 and beyond, data—whether collected by machine learning or AI—has proven to be the universal currency of restaurant technology. Operators are recognizing the importance of data collection and optimization in making operational decisions, from employee scheduling and inventory management to marketing insights. This was evident at the Restaurant Show, where nearly every tech pavilion booth highlighted the data their software (and sometimes hardware) provides. #RestaurantTech #DataDriven #AI #MachineLearning #NRA2024 #InnovationInDining #OperationalEfficiency

Empowered Hospitality's Founder, Sarah Diehl, had an enlightening discussion with Carolyn D. Richmond, Chair of the Hospitality Practice at Fox-Rothschild, in a webinar titled "HR & Law: Demystifying Workplace Obstacles." They explored two critical #HR issues: boosting employee retention and navigating wage and hour legislation. These topics are regularly addressed with our Empowered Hospitality clients, so we wanted to share these valuable insights with all of you. We hope you find them helpful! 🔗 https://lnkd.in/g3cDuEBE #HRandlaw #employeeretention #hospitalityindustry

Summer isn't over yet, and this Labor Day long weekend is the perfect time to indulge in some delightful desserts! These emerging restaurant brands are elevating sweets to a whole new level. We’re curious—which one excites you the most? 🍪 Chip City Cookies 🍩 Chill-N Nitrogen Ice Cream 🍪 Dirty Dough - Stuffed Cookies 🍩 Federal Donuts 🍧 Flying Dolly's 🍦Graeter's Ice Cream 🍦Handels' Homemade Ice Cream #DessertLovers #SweetIndulgence #RestaurantTrends

Empowered Hospitality's Founder, Sarah Diehl, SHRM-SCP, recently sat down with Alex Mann for the LANDED Women in Leadership podcast series. In this episode, they explore the critical aspects of employee experience, recruitment, and retention. Sarah shares effective strategies for building a thriving workplace culture, the importance of structured hiring processes, and actionable steps to enhance employee engagement. She provides insights on navigating the complexities of talent acquisition and highlights the pivotal role of listening to employees to create an environment where both the business and its people can thrive. Listen to the episode here: https://lnkd.in/eR-rbYRM. #womeninleadership #workplaceculture #employeeengagement #talentacquisition