BCG X

Pret A Manger is a leading food and coffee shop chain that has built its brand on delivering value to customers and creating deep, long-lasting relationships. As the company expanded globally and sought to build a stronger digital connection with its customers, Pret A Manger teamed with BCG X to build key capabilities while remaining focused on the customer experience. The result? A new data-driven approach that allows Pret A Manger to anticipate customers’ desires like never before—creating opportunities ranging from exciting flavor combinations to new store locations. BCG X’s Amaryllis Liampoti and Pret A Manger’s Pano Christou share an inside look into leveraging technology and data to forge a stronger brand: https://on.bcg.com/4gj84GY #CustomerLoyalty #Loyalty #DataAnalytics #MarketingAnalytics

AI has the power to gather, analyze, and utilize enormous volumes of individual customer data to achieve precision and scale in personalization–but it’s only about 10% of the secret sauce.     The other 90% lies in the combination of data, experimentation, and talent that constantly activates and informs the intelligence behind personalization.   ➡️ Read BCG X's Silvio Palumbo and BCG's David Edelman’s Harvard Business Review Essential article for more: https://bit.ly/441BcvN #AI #ArtificialIntelligence #Personalization

AI and #GenAI bring vast benefits to risk management–and unprecedented new risks that need to be managed. But with proper guardrails, #AI transformation can be accelerated. With risk and compliance emerging as the top support function in AI/GenAI adoption, leaders can support successful implementation across three key dimensions:   ✅ Managing AI risks by establishing a strong responsible AI framework  ✅ Transforming risk processes with AI and GenAI applications   ✅ Enabling risk-based decision making by adapting to evolving risks Find out more: https://on.bcg.com/4geH6zZ #BCGExecutivePerspectives #ArtificialIntelligence #GenerativeAI #ResponsibleAI #RiskManagement #Compliance

Women make up half the population and are expected to control 75% of discretionary spending worldwide in the next 5 years. Yet companies are failing to deliver products and services tailored to their needs. How can organizations do better? ✅ Focus on the desirability of a product or service to ensure it addresses an unmet functional or emotional need ✅ Consider the viability of a product or service to determine whether it makes economic sense to build and put in the market ✅ Assess the feasibility of the build and rapidly get a pilot into market Unlock further insights from Innovate Her’s new research with ~15,000 people in 12 countries: https://on.bcg.com/41rg9Vs #InnovateHerByBCGX #WomensHealth #WomensWealth #FemTech

The airline industry faces constant turbulence in long-term crew planning, from managing global crew shortages to adapting to last-minute changes in networks, fleets, and schedules. To tackle these challenges, our Airline Ops team built CrewVision—a smarter, more agile solution for crew planning. Its three core capabilities include: ✈️ Building optimized, long-term crew plans that balance cost, operational needs, and compliance with labor agreements. ✈️ Conducting rapid scenario analyses to adjust plans with agility when the unexpected happens. ✈️ Leveraging data-driven insights to anticipate challenges and make confident decisions. Discover how CrewVision is transforming the crew planning process: https://bit.ly/3MS4bLW #AirlineOps #CrewPlanning #Airlines #Aviation

As we look to the future, one thing is certain: improving energy efficiency across the software industry must be at the forefront of our efforts to combat climate change 🌍. Since 2022, we’ve proudly served on the Green Software Foundation's steering committee, playing a pivotal role in advancing sustainable software practices. This year, we hosted their London Summit, bringing together 70+ leaders across tech, AI, and data science to explore collective progress toward greener, more responsible software solutions. Discover our key insights from the event on how to accelerate green software adoption: https://on.bcg.com/3ZE3Dzs #ClimateTech #GreenTech #ClimateInnovation #GSFSummit2024 #gsfglobalsummit

Meet Jordan Yankovich 👋–self-taught musician, basketball fan, coding enthusiast, and Partner at BCG X. As a part of our team, Jordan spends his days designing cutting-edge AI solutions for Fortune 500 companies. Interested in joining our team of innovators? Build tomorrow with us: https://on.bcg.com/4gli1Dm #BCGX #BuildTomorrow

How can leaders ensure #GenAI systems are innovative, reliable, and trusted? By rigorously testing and evaluating across these four key dimensions: 1️⃣ Proficiency 2️⃣ Safety 3️⃣ Security 4️⃣ Compliance BCG X's Dr. Anne Kleppe shares from #AWSReInvent how we’re helping leaders deliver value while building trust with ARTKIT—our open-source toolkit for responsible GenAI testing and evaluation. Unlock more insights here: https://on.bcg.com/3ARg3eV #BCGatAWSReInvent #ARTKIT #ResponsibleAI #RAI

In a world where #GenAI is quickly becoming a critical resource, the US and China are currently on pace to control the supply.    But an emerging group of “GenAI middle powers” with unique strengths – the European Union, Saudi Arabia, the UAE, South Korea, and Japan – could compete on a global scale.     CEOs can navigate this evolving landscape by focusing on the key determinants of GenAI supply. Here is our enablers-based analysis: https://on.bcg.com/4gn3g2W     #GenerativeAI #ArtificialIntelligence #AI  

Less regulation, more opportunity? Or more risk? Under the new EU AI Act, stricter regulations on banks aim to address the risks AI poses to the financial system. Meanwhile, fintechs face fewer restrictions, raising the question: Will fintechs capitalize on this regulatory gap to gain an edge? While the opportunity is there, long-term success in AI requires more than speed—it demands compliance and trust, which are essential for building lasting customer relationships and credibility in a highly regulated industry. BCG X's Kirsten Rulf spoke to Sifted to share her insights on this evolving landscape: https://bit.ly/3OOZzrd #ResponsibleAI #AIRegulation #EUAIAct #Fintech