The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot.
External link for Ariglad
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Need to refresh your knowledge base articles so you can make better use of AI? ✨Introducing: Front’s new Ariglad integration ✨ With Ariglad, you can automatically update and create knowledge base articles by analyzing your Front support ticket data, release notes, and other content! Ariglad helps support teams reduce support tickets by up to 81% by auto-maintaining their knowledge base. Learn how you can here: https://bit.ly/4eGzvch
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🌟 Using AI to Build Knowledge Bases That Really Help Customers! 🌟 Creating a customer-facing knowledge base isn’t just about having information out there – it’s about understanding what customers actually need and keeping up as things change. Companies grow, products evolve, and customer questions shift, so staying on top of this is essential. At Ariglad, we’ve taken AI a step further. We use prompt engineering, prompt chaining, and evaluations to keep our knowledge bases fresh and relevant. The result? AI-driven content that genuinely helps customers find answers quickly and easily. Curious to see it in action? Book a demo! https://lnkd.in/g5Q6wc36
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Love having calls with our Ariglad customers who are massively increasing their knowledge base improvement output, in half the time 🫶 #customerservice #customerexperience #customersuccess #ai #aitechnology #founderjourney
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We get a the question ‘Why is it called Ariglad’ a LOT. 🤔 In Denmark, there’s a word called ‘arbejdsglæde’, directly translated it means ‘Work Happy’ and basically means that you love your job. Like, you wake up every morning excited to go to work. Arbejdsglæde is kind of a mouthful for non-Danes, so we shortened it to Ariglad. I didn't even know that ‘Ari’ in Turkish means ‘bee’, until much later when Ali (who is Turkish) told me, way after we had selected a honey bee as our logo 🐝 So Ariglad literally means 'Bee Glad' and that's what we aim to do with our AI software, by reducing tedious work and making knowledge bases easy to navigate 🙌
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🚀 New in Ariglad: Smoother Knowledge Base Collaboration! You can now add comments and thumbs-up reactions to suggestion approvals right inside Ariglad. Quickly share feedback, approve with a click, and keep your Front, Freshworks, Zendesk (And more) knowledge base updates flowing without the back-and-forth. Simple, fast, and all in one place. https://lnkd.in/gjW9b_Ck
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“AI is here to handle the repetitive, low-value tasks, freeing your team to do what they do best—provide empathetic, creative, and a high-level of support to your clients.” Meero’s Head of CX & Ops, Nicolas Harant, speaks about how his team are using AI tools, such as tolk.ai, Ariglad, OpenAI and more, in order to work smarter and provide better, more personalized customer support. Read the full article here: https://lnkd.in/eXF6RVnM #AIinSupport #CustomerExperience #SupportInnovation #CX #ArtificialIntelligence #AI
Thank you for highlighting Ariglad, Nicolas Harant. Meero is ahead of the game!
Head of CX & Ops |Driving Excellence in SaaS industry 🚀 | Championing Human-AI Synergy 🤝 | Values: Humility 🙇🏼♂️ Continuous Learning 📚 Temperance ⚖️ Consistency 🔄
AI in Support: Evolution, Not Replacement 🚀 I've been having many conversations lately about the role of AI in customer support. There's no doubt that AI is transforming our industry, but it's not here to replace jobs—it’s here to help us work smarter. In this article, I dive into how we’ve approached AI at Meero, the tools we’re using to free up our team from repetitive tasks (tolk.ai, Ariglad OpenAI...), and the lessons learned along the way. Whether you're just starting your AI journey or looking to optimize your processes, I hope you find it insightful. What’s your experience with AI in support? How have you introduced AI tools in your own department? I’d love to hear your thoughts! #AIinSupport #CustomerExperience #SupportInnovation #CX #ArtificialIntelligence #AI; Fanny Kauffer Gaétan Rougevin-Baville Steven Petitpas-Polselli Kamal K. Clifford Dennis Parvathi H Alexandre Taillandier Antoine Bellion Manon Voisin Thomas Sabatier Sophie Wyne Ali A.
From startup founder to post-acquisition leader: Pavla Bobosikova shares her candid journey with WFHomie and drops some real talk about remote work challenges. Key insights: - Why personal experience during COVID sparked her startup idea - The unexpected emotional rollercoaster of post-acquisition life - Smart tips on making remote teams work Plus, fascinating takes on AI's role in the future of work. A must-listen for founders and remote leaders! See our very own Sophie Wyne interview Pavla below: https://lnkd.in/eidMRapE #remotework #ai #interview #startupfounder
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Why spend time manually updating your knowledge base when AI can do it for you? At Ariglad, we use advanced AI to detect gaps and outdated content in your knowledge base, then seamlessly write new entries following your templates and guidelines. Let us help keep your knowledge base up-to-date, so you can focus on scaling your business.
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Had an awesome chat on The Agile Brand™ with Greg Kihlström. If you're curious about how startups decide their direction, why organizations find it hard to grow with AI tools for customer experience, and more – take a look! https://lnkd.in/dAjikGJm