𝐀𝐫𝐞 𝐲𝐨𝐮 𝐢𝐧𝐜𝐨𝐫𝐩𝐨𝐫𝐚𝐭𝐢𝐧𝐠 𝐂𝐗 𝐢𝐧𝐭𝐨 𝐲𝐨𝐮𝐫 𝐇𝐑 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲? 🤔 While HR has traditionally focused on internal processes, it can also play a game-changing role in shaping customer experience (CX) by fostering a customer-centric culture. In this insightful "Editor's Choice" Forbes article, Julie H., Alkami's Chief HR Officer, shares 3 key strategies HR can use to directly impact CX — and they may surprise you! 🔸 𝐄𝐦𝐛𝐞𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐟𝐨𝐜𝐮𝐬 𝐢𝐧𝐭𝐨 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐯𝐚𝐥𝐮𝐞𝐬 🔸 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐞𝐦𝐩𝐚𝐭𝐡𝐲 𝐟𝐨𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 🔸 𝐂𝐫𝐞𝐚𝐭𝐞 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐟𝐨𝐫 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬 𝐭𝐨 𝐡𝐞𝐚𝐫 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲 𝐟𝐫𝐨𝐦 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 Curious how these strategies can transform your HR approach? Click to find out! 👇 https://lnkd.in/gbrttY5U #HR #CustomerExperience #EmployeeEngagement #Leadership #HRStrategy #BusinessGrowth #CX
Alkami Technology
Financial Services
Plano, TX 37,139 followers
The Digital Sales & Service Platform for Banks and Credit Unions
About us
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data and marketing solutions. To learn more, visit www.alkami.com. Alkami has been certified by J.D. Power for providing “An Outstanding Mobile Banking Platform Experience” for clients. * ___________________________________________________________________ *J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
- Website
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http://www.alkami.com
External link for Alkami Technology
- Industry
- Financial Services
- Company size
- 501-1,000 employees
- Headquarters
- Plano, TX
- Type
- Public Company
- Founded
- 2009
- Specialties
- Online Banking, Mobile Banking, Credit Union, Bank, Community Banking, Banking Technology, Banking Software, Retail Banking, Commerical Banking, Business Banking, User Experience, Security and Fraud Protection, Positive Pay, ACH Reporting, Transaction Data Cleansing, Artificial Intelligence in Banking, Predictive Modeling, Marketing Automation, Developer Portal, Integrated Partner Ecosystem, and TechFin
Locations
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Primary
5601 Granite Parkway
Suite #120
Plano, TX 75024, US
Employees at Alkami Technology
Updates
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Seamless, digital-first, experiences are a must, in 2025 and beyond. Digital-first bankers will dominate across business outcomes and KPIs. Learn more with our 2025 Digital Banking Playbook 👉 https://bit.ly/3zGFrnn #DigitalFirst #FutureOfBanking #AlkamiPlaybook #TechFin #DigitalBanking
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Get ready to be inspired, informed, and entertained when Jason Dorsey takes the main stage at Alkami Co:lab 2025 in Nashville!! Well known for his humorous delivery and intellect, Jason's keynote will be fueled by the over 120 research studies he has led around the world and will leave our audience with plenty of actionable strategies to bring back to their institutions. Learn more about this year's keynote presenter at jasondorsey.com. Still Need to Register for #AlkamiColab? Head to alkamicolab.com Now -- Before We Sell Out.
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A $3.2B Midwest financial institution ran a 6-month campaign targeting competitive account holders and consumers increasing their deposits. The result: 1,828 new CDs opened, totaling $41 million. 💰 📈 🚀 This success demonstrates how financial institutions can drive growth by implementing a full funnel marketing approach, leveraging cross-sell tactics to engage the right audience. . 🎯 Dive into our blog to explore the strategies, targeted offers, personalized messaging, and data-driven insights that made this campaign a success. 📊 🔍 https://bit.ly/3Zx2NEN #DepositGrowth #MarketingStrategy #CrossSell #FinancialInstitutions #CDGrowth #CaseStudy #DigitalBanking
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$16 trillion in wealth is shifting to younger generations—but what does that mean for financial institutions? 🤔 𝑯𝒊𝒏𝒕: It’s not just about having the best features. 📽️ Watch the video to uncover what’s essential for winning over Millennials, Gen Z, and Gen X. Download the full report: 👉 https://bit.ly/3ORnGp1 #GenerationalTrends #FinancialInstitutions #DigitalBanking #BankingInnovation
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🎉 Happy Holidays from the #AlkamiColab team! As a treat, we're extending our early bird pricing for you until the end of the year. ✨ ✅ Register before January 1st and pay just $1,495 for 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐚𝐜𝐜𝐞𝐬𝐬 to our 2025 conference. https://lnkd.in/eA7JpzYa #HappyHolidays #EarlyBirdPricing #TechFin #FinancialInstitutions
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🤖 Are you ready to harness the power of AI in your bank or credit union? Our latest report provides a roadmap for AI adoption, covering everything from strategic priorities to overcoming common challenges. Whether you’re just beginning your AI journey or looking to refine your approach, this report is a must-read for decision-makers in the financial sector. 👉 Access the report here https://bit.ly/4dY8q4r #AI #BankingInnovation #DigitalTransformation #FinTech #TechFin #AIinBanking
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✈️ The holidays always bring a surge of travelers, but when do people actually buy their plane tickets? Alkami Research analyzed airline spending from September to December 2023 and found a spike in purchases immediately after Thanksgiving, peaking through the second week of December. 🎫 🏦 Banks and credit unions can capitalize on this by offering timely promotions, like a limited-time holiday cashback for airline and hotel spending. This not only encourages card usage but also provides valuable financial relief during a busy time of year. Explore the complete insights and holiday digital banking trends from Alkami Research to help support your account holders' travel plans this season. 🎄 https://bit.ly/49zifoh #HolidayTravel #DigitalBanking #ConsumerSpending #AirlineTravel #CustomerEngagement
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🔓 Unlock the Power of Data. In 2025, data will be your most valuable asset. Discover how financial institutions can harness it for predictive analytics, fraud prevention, and enhanced customer experiences. Dive deeper with The 2025 Digital Banking Playbook. 📖 👉 [https://bit.ly/3zGFrnn] #DataDriven #FintechTrends #PredictiveAnalytics #DigitalBanking #Fintech #BankingGrowth #DigitalTransformation #FinancialInstitutions #AlkamiPlaybook #TechFin
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📊 Recent Alkami research has revealed that digital maturity in business banking is defined by three key pillars: 🔸 𝐔𝐬𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 🔸𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 🔸𝐌𝐢𝐧𝐝𝐬𝐞𝐭 Our latest blog explores how the most digitally mature organizations differentiate their business banking solutions to make their user experience seamless, intuitive, and personalized for business account holders. 🔑💡 https://bit.ly/4gauNoz #DigitalTransformation #BusinessBanking #DigitalBanking #FinancialInstitutions #TechFin #BankingResearch #DigitalMaturity