Aircall

🗣📢 Celebrating 🔟 Years of Aircall! 🎉 In 2014, we set out with one big idea: to create a customer communication and intelligence platform that transforms business growth. From four entrepreneurs to 600+ Aircallees across the globe 🌍, Aircall now supports over 19,000 companies by enhancing their customer communication and driving meaningful impact. In 2022, we reached Centaur status 🐎, and more recently, we've integrated AI 🤖 into our core, turning conversations into actionable insights. Our platform continues to enhance collaboration, save time, close deals faster, and empower businesses to solve problems more efficiently. As we look ahead, our mission remains clear: to lead with innovation 📈 and deliver impactful solutions that make every conversation count. The future holds even more exciting developments, and we're just getting started! 🙌 #Aircall #Aircall10 #AircallTurns10 #EveryConversationCounts

🎄 As the countdown to Christmas continues, we’re looking back on a year full of innovation at Aircall! 🎁 2024 has been an incredible journey, and according to our Director of Product Marketing, Lorenza Pugliese, Aircall Workspace is the standout release of the year. 🌟 From integration insights and transcriptions to daily stats, it’s all about giving agents the tools they need to deliver exceptional customer experiences—while keeping our customers at the heart of everything we do. 💬✨ #Innovation #CustomerExperience #AircallWorkspace

🎄 On the 21st day of our advent calendar, we’re wrapping up the gift of efficiency with AI Call Scoring! 🎁 Automatically score call criteria to save hours every week on call reviews. ⏳✨ With AI doing the heavy lifting, you can focus on improving performance and delivering top-notch customer experiences. Want to learn more? 🎧 Hear from James Mensforth to see how AI Call Scoring is transforming the way teams work. 🎯 Learn more here: https://lnkd.in/e9bFWbdx #AIInnovation #CallScoring #CustomerSuccess

We’re excited to announce our partnership with Aircall, a cutting-edge customer communication and intelligence platform for sales and support teams. Fully cloud-based and incredibly user-friendly, Aircall is easy to deploy and manage. What sets Aircall apart is its unique blend of powerful technology and a people-centric approach. This enables organisations to boost productivity, streamline workflows, and achieve better outcomes from every conversation. Here’s why we’re big fans of Aircall: ➡️ AI Call Summaries ➡️ Power Dialler ➡️ Voicemail Drop ➡️ Call Recording ➡️ Reporting & Analytics ➡️ Call Tags ➡️ Disposition Codes We’re proud to welcome Aircall to our ecosystem and look forward to shaping the future of recruitment together! #Seven20 #Partnership #NewPartnership #Salesforce #RecruitmentTech

🎄 On the 20th day of our advent calendar, we’re giving you the tools to deliver a little extra holiday magic! 🎁 With Smartflows, you can craft a call-routing experience tailored to your customers’ needs. 📞✨ Add widgets like audio messages, voicemails, time rules, and even waiting music to build a flow that’s smooth, seamless, and completely customizable. 🎶 Make your customers feel special this holiday season – and long after the decorations come down. 🎅 🎯 Ready to design a smarter call flow? Learn more here: https://lnkd.in/e6ybMjhD #CustomerExperience #SmartRouting #CallCenterSolutions

🎄 It's day 19 of our digital advent calendar, and we’re sprinkling some holiday magic on the power of partnerships! 🎁 Step into the Aircall Partner Collective – the ultimate gift for growth this season: 🎅 Fill your stocking with higher commissions and special incentives. 🎓 Stay on the nice list with expert training and enablement resources. 🦌 Count on our team to guide your sleigh with premium support, every step of the way. Watch here to unwrap the benefits: https://lnkd.in/g-S7Z7uz #Aircall #Partnerships #AircallPartnerCollective

As we head into the final stretch of the year, making every call count has never been more important. 📞 At the recent Wiser Event, we explored actionable strategies to level up sales coaching and finish the year strong. 💡 A huge thank you to our incredible speakers: 🔹 Alex Wood, AE Team Lead at Aircall 🔹 Mark Ackers, Co-Founder & Head of Sales at MySalesCoach 🔹 Galit Weinberg, Director of SMB Sales & Sales Development at GoCardless 🔹 Rosi Y., Head of Enablement at Stenn Finally, big thanks to Wiser Elite for hosting and MySalesCoach for collaborating on the research that inspired the session. If you missed it, you can still catch the key insights on sales coaching here: https://lnkd.in/e2uCtE79 📖 #SalesCoaching #SalesLeadership #MakeEveryCallCount

🎄 On the 18th day of our advent calendar, we’re spotlighting a feature that’s changing the game for call center performance! 🎁 This isn’t your average product update — in 2024, we introduced Live Monitoring. ✨ Maintain a 24/7 overview of your call center activity. 📊 Get real-time metrics segmented by calls, users, and numbers. 🎯 Stay in-the-know and ensure every conversation runs smoothly, even during the holiday rush. With Live Monitoring, you’ll always have a clear view of your team’s performance and where to focus next. 🎯 Ready to see it live in action? Learn more here: https://lnkd.in/ecGXMT-A #LiveMonitoring #CallCenterInsights #RealTimeMetrics

Each day in December we’re spreading holiday cheer by sharing our favourite Aircall moments from 2024. What’s in store today? Product updates that empower sales and support leaders to: 🤝Improve customer satisfaction 🚀Enhance team performance ⏱️Optimize training and staffing resources All through the power of data 📊 Keen to learn more? Unlock further insight here: https://lnkd.in/e6j-4363 #Analytics #CustomerSupport #Sales

🗓️✨For today’s edition of our digital advent calendar, we wanted to highlight one of our customer stories from this year: enter Ruby. The brilliant people at Ruby share our dedication to boosting customer happiness through friendly, efficient communication. Our Analytics+ feature enabled Ruby to unearth actionable insights from a wealth of call data. The result? Happier customers and high performing teams 📈 Discover the details here: https://lnkd.in/exUGAVqH #CustomerSupport #Telecommunications #Aircall