Agile project management to improve customer/client satisfaction on the outcome of design project by integrating client input in the beginning and continously seeking their feedback during the process. Some of the earlier expectation might not possible in the middle of the project due to some limitation. Minor adjustment is needed while consulating with the client and actively asking their feedback can improve satisfaction and sense of ownership by all project team members at the end of the project.

Successful design is more than simply technical specifications; it is about establishing trust with users via active listening. When we receive input, I encourage my staff to consider it as gold, placing each proposal on a simple impact-vs-effort grid. We prioritise immediate wins that excite users while incorporating complex changes into our long-term agenda. This balanced approach allows us to retain momentum while ensuring that each design iteration adds meaningful value to the individuals we serve.

There is never an end to continue incorporating user feedback. It is especially painful when the feedback is deemed to add value to the design. The Project team must put a halt to it. In most cases, we stay with 4 x Design Reviews and with consensus build the prototype for testing.

Uma coisa que achei útil para incorporar o feedback do usuário no processo de design iterativo foi a utilização de ferramentas de prototipação. Dessa forma, conseguimos testar rapidamente as ideias com os usuários e fazer as devidas alterações.

To seamlessly incorporate user feedback in the iterative design process, I follow these steps: Establish Feedback Channels: Use surveys, usability tests, or interviews to collect feedback from users. Prioritize Feedback: Organize feedback into high-impact (critical issues) and low-impact (minor improvements) categories, addressing the most important changes first. Regular Review: Schedule review sessions to discuss feedback, implement changes, and test them with users again. Continuous Improvement: Repeat the process, using each round of feedback to refine and enhance the design. This ensures the product evolves based on real user needs, making it more user-friendly over time