Sollte sich dein Zeitplan für einen Videodreh plötzlich ändern, ist es wichtig, dies sofort und transparent zu kommunizieren. Erkläre deinem Kunden klar und deutlich, warum die Änderung notwendig ist. Biete ihm direkt alternative Termine oder Uhrzeiten an, die auch für ihn passend sind. Unterstreiche auch die Vorteile, die sich aus der neuen Planung ergeben könnten, wie etwa bessere Lichtverhältnisse oder eine ansprechendere Location. So zeigst du Flexibilität und Einfühlungsvermögen, was zur Zufriedenheit des Kunden beiträgt.

I faced a similar situation where the schedule had to be extended. As part of crisis management, I covered the extra production costs myself. I was transparent with the client and assured them to focus solely on the creativity while I handled the rest.

In my opinion it's not a big deal and a common things, due to people could change their mind or just know something better in their side. We just have to be honest and tell the concern or the details what could happen if we change something.

Communication is very key.. inform the Client at the earliest time possible.. Suggest reasons with workable alternatives.. Keep the client informed at all times

When life throws a curveball at your video shoot schedule, it’s game time. 1) Communicate ASAP: Let your client know the change isn’t a roadblock, but an opportunity to enhance the project. 2) Offer alternatives: Present creative solutions that keep their vision intact. 3) Stay proactive: Reassure with a revised timeline and showcase your adaptability.

In the TV and OTT space, sudden schedule changes are common, even with the best-laid plans. In such cases, I ensure the concerned team is satisfied through clear communication and proactive solutions. I immediately inform them, explain the situation, and offer alternatives to minimize disruptions. Reassuring them of our commitment to quality and timelines, while involving them in decisions, helps build trust. Regular follow-ups further ensure confidence and maintain a strong relationship.

Transparency is the best policy in such cases. In most cases the delay is due to an unavoidable reason, and if you communicate it properly, the client understands and things get settled-in.

First of all, inform the client about the change as soon as possible then, be transparent about the reason for the change while emphasizing your commitment to delivering high-quality work. Additionally, give alternative dates or times for the shoot that align with the client’s availability and be accommodating and prioritize their preferences. Finally, share a revised timeline with the client, ensuring clarity on the next steps and also after the shoot, check in to confirm they’re satisfied with the new schedule and the overall process.