Your project team is divided on usability testing methods. How do you choose the right approach?
When your team is split on usability testing methods, finding a middle path is key. Here's how to align your approach:
How do you reconcile differing opinions on testing methods? Share your experiences.
Your project team is divided on usability testing methods. How do you choose the right approach?
When your team is split on usability testing methods, finding a middle path is key. Here's how to align your approach:
How do you reconcile differing opinions on testing methods? Share your experiences.
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Anybody who isn't a usability testing expert shouldn't weigh in on the methods. Period. Who do we listen to when we have a back-end engineering matter? Does everybody get an equal opinion on that? Do Engineers feel like they have to cater to everybody's opinion? Why do we keep gaslighting UXers into thinking that everybody's opinion is equal? You got the job. This is your job. Balance time, budget, and needs, and pick the right method. That's your job!
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1. Clarify Testing Objectives 2. Identify Available Testing Methods 3. Evaluate Resources and Constraints 4. Analyze the Pros and Cons of Each Method 5. Prioritize User Needs and Context 6. Facilitate Collaborative Discussion 7. Consider a Hybrid Approach 8. Consult External Stakeholders 9. Make an Informed Decision 10. Plan and Execute 11. Review and Adapt 12. Reflect on the Process
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Define Clear Objectives, Understand the Users, Consider Time and Resources, Balance Qualitative and Quantitative Insights, Look at the Stage of Development, Team Expertise and Preferences, Hybrid Approaches,
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When my team is divided on usability testing methods, I start by evaluating the project goals and user needs. I gather input from team members, considering factors like time, budget, and desired insights. By aligning the method with our objectives and user context, we can confidently choose the most effective approach.
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You ask the UXer on the project (out of educational curiosity) and let them do the usability testing because they're trained, experienced experts and you're not.
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listen up! Arguing about usability testing methods is like debating the best way to eat pizza—there's no wrong answer, but we need to pick one and move on. So, let’s go with the 'Guinea Pig' method: recruit a few users, throw the prototype at them, and watch what happens. If they can figure it out without calling tech support, we’re good. If not, we’ll learn from their pain. Simple, effective, and we’ll still have time for lunch. Let’s not overcomplicate this.
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I guess the question is -- why is the team divided? Is there a way to come to an agreement about the methods that are right for the project? I've learned that practicing UX is a little like practicing medicine. There's not one right way to do it, and everyone has an opinion. There are also often disagreements. So when you choose an approach you need to consider time, resources, and what you think the outcome will be. And also, don't get hung up on a so-called "right" approach. It's true there are wrong approaches, but there may be several good methods to consider -- all depending on the project needs.
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Very simple. Put all of the methods on a really big whiteboard and then dot vote… Or you could do: eenie, meanie, minie, moe!!!
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I will like to understand the scope and the priorities of each study, learning what is more urgent, in each testing, if I have multiple projects in the same time. I will work in prioritization what is the most importance task that we will like to learn from users, working task by task , I will keep my work organized and deliver meeting my datelines
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I’ve never had “devided on research methods” problems - each method may be used for different purposes, so if the team needs to use different methods to get the right answers for the research questions, we will use them.
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